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Live Chat Specialist Remote Jobs (NOW HIRING)

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Gotham Biotech

Chat Service Representative

Portland, ME · Remote

$25 - $27/hr

This is a remote position. We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer service team. In this role, you will be the frontline representative for ...

Capacity

IT Chat Specialist (CDW) (Remote)

Denver, CO · Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

Capacity

IT Chat Specialist (CDW)

Denver, CO · Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

ThirdChannel eCommerce

IT Chat Specialist (CDW)

Denver, CO · On-site +1

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

... Specialist to join our growing remote team. In this role, you will assist clients by providing ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Specialist to join our growing remote team. In this role, you will assist clients by providing ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

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Live Chat Specialist Remote information

What does a Live Chat Specialist do when working remotely?

A Live Chat Specialist who works remotely is responsible for providing real-time customer support via online chat platforms. They assist customers with questions, technical issues, or product information, ensuring a positive customer experience. Working remotely, they use company tools and resources to handle multiple chats simultaneously, resolve problems efficiently, and escalate issues as needed. Strong communication skills, problem-solving abilities, and familiarity with digital tools are essential for this role.

What are some common challenges faced by remote Live Chat Specialists, and how can they be addressed?

Remote Live Chat Specialists often encounter challenges such as managing multiple conversations simultaneously, maintaining a high level of customer satisfaction, and staying motivated without in-person supervision. To address these, specialists can utilize chat management tools to prioritize inquiries, follow established protocols for resolving issues efficiently, and regularly communicate with their team for support and feedback. Engaging in ongoing training and setting a structured work routine also help in staying productive and connected while working remotely.

What are the key skills and qualifications needed to thrive as a Live Chat Specialist (Remote), and why are they important?

To thrive as a Live Chat Specialist (Remote), you need excellent written communication skills, fast typing abilities, and a basic understanding of customer service principles, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms (such as Zendesk or LiveChat), and helpdesk software is often required. Patience, problem-solving skills, and the ability to multitask are essential soft skills that set top performers apart. These skills ensure efficient, accurate, and empathetic support, which fosters customer satisfaction and loyalty in a virtual environment.
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Live Chat Specialist Remote jobs near you
Infographic showing various Live Chat Specialist Remote job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.
Partner Experience & Chat Specialist (Remote)

Partner Experience & Chat Specialist (Remote)

ABC Legal Services

OR • Remote

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Partner Experience & Chat Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. The Partner Experience Specialist also monitors work that has been dispatched to Sheriff Offices. This position is remote but located in Oregon.

Key Responsibilities:

  • Answer inquires and resolve issues from process servers
  • Oversees distribution and dispatch of cases to process servers
  • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitor process server status to ensure they are in good standing and able to accept and complete work
  • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborate with team members to find broken processes or inefficiencies in daily tasks
  • Resolves issues on task board in Skye

Qualifications:

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $18.00 per hour (depending on experience)

Schedule: Full-time Shift from Thursday-Monday 9am-5:30pm PST, (weekend availability required)

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