ZipRecruiter

Log In

2

Full Time Crisis Chat Jobs (NOW HIRING)

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · On-site

$18 - $21/hr

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week.

Centerstone

988 Chat/Text Crisis Specialist

Nashville, TN · On-site

$20.05 - $28.10/hr

Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

Vibrant Emotional Health

Crisis Counselor

$30.22 - $32/hr

Remote Schedule: Full-time; Mornings, Evenings, Overnights, and Weekends Vibrant Emotional Health ... Crisis Counselors interact with clients through SMS text messaging, web chat and/or calls. Duties ...

Solari

Crisis Specialist I

Tempe, AZ · On-site +1

$22.12 - $25.30/hr

... chat to effectively coordinate care and resolve crisis situations; operate with accuracy ... Minimum GED/High School diploma and four years of full-time behavioral health work experience ...

Solari

Crisis Specialist I

Tempe, AZ · Remote

Remote - Must live in Arizona Positions are full-time with opportunities for shift differential ... chat to effectively coordinate care and resolve crisis situations; operates with accuracy ...

Boystown

988 Crisis Counselor

Omaha, NE

$17.50 - $18.50/hr

... chat. Help guide others through difficult moments and make an impact from day one. Support Those in ... Starting Pay: $17.50-$18.50/hr (plus shift differential if applicable) Full-Time or Part-Time: Both ...

Boys Town

988 Crisis Counselor

Omaha, NE · On-site

$17.50 - $18.50/hr

... chat. Help guide others through difficult moments and make an impact from day one. Support Those in ... Starting Pay: $17.50-$18.50/hr (plus shift differential if applicable) Full-Time or Part-Time: Both ...

next page

Showing results 1-20

All JobsCrisis Chat JobsFull Time Crisis Chat Jobs

Full Time Crisis Chat information

See salary details

$9

$21

$38

How much do full time crisis chat jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for full time crisis chat in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a Full Time Crisis Chat worker?

A Full Time Crisis Chat worker is a mental health professional or trained support staff who provides real-time support to individuals experiencing emotional distress or crisis through online chat platforms. Their role involves listening empathetically, assessing the level of risk, offering coping strategies, and connecting individuals to further resources or emergency services if needed. These workers play a vital role in providing immediate assistance to those who may not be comfortable seeking help via phone or in person, ensuring accessible mental health support around the clock.

What is the difference between Full Time Crisis Chat vs Customer Support Specialist?

AspectFull Time Crisis ChatCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training in crisis interventionHigh school diploma or equivalent; customer service training
Work EnvironmentOnline, remote, high-pressure crisis situationsOffice or remote, general customer inquiries
Industry UsageNonprofit, mental health, crisis intervention servicesRetail, tech, service industries
Search & Comparison IntentUnderstanding crisis support roles and qualificationsGeneral customer service roles and responsibilities

Full Time Crisis Chat roles focus on providing immediate support during mental health or crisis situations, requiring specialized training. Customer Support Specialist positions handle routine inquiries across various industries, often with general customer service skills. The key difference lies in the nature of support provided and the required training.

What are some common challenges faced by Full Time Crisis Chat specialists, and how can they manage the emotional demands of the role?

Full Time Crisis Chat specialists often encounter emotionally intense situations as they provide immediate support to individuals in distress. Managing compassion fatigue and maintaining professional boundaries can be challenging due to the nature of the conversations. Most organizations offer regular supervision, debriefing sessions, and access to mental health resources to help staff process their experiences and maintain their own well-being. Building strong peer relationships and practicing self-care strategies are also crucial for sustaining long-term effectiveness and resilience in this role.

What are the key skills and qualifications needed to thrive as a Full Time Crisis Chat Counselor, and why are they important?

To thrive as a Full Time Crisis Chat Counselor, you need strong crisis intervention skills, knowledge of mental health principles, and typically at least a bachelor's degree in psychology, social work, or a related field. Familiarity with secure online chat platforms, documentation systems, and sometimes certifications in crisis intervention or suicide prevention are important. Exceptional active listening, empathy, emotional resilience, and clear written communication make someone stand out in this position. These skills and qualities are essential to provide effective, timely support to individuals in crisis and ensure their safety and well-being.
What cities are hiring for Full Time Crisis Chat jobs? Cities with the most Full Time Crisis Chat job openings:
What are the most commonly searched types of Crisis Chat jobs? The most popular types of Crisis Chat jobs are:
What states have the most Full Time Crisis Chat jobs? States with the most job openings for Full Time Crisis Chat jobs include:
Full Time Crisis Chat jobs near you

Overnight Crisis Hotline Counselor

Careline Crisis Services

Fairbanks, AK

$21.75 - $28.25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Full-Time Crisis Intervention Specialist


The Careline crisis hotline team provides therapeutic support for Alaskans accessing the statewide crisis and suicide hotline. This position will implement policies, protocols, and services designed to assist individuals who are in crisis, including those considering dying by suicide, those concerned about someone else with suicidal behavior by providing emotional support, crisis response, and intervention. This position also provides support, information, and referral for non-crisis calls. Services are provided via phone calls, text messaging, or chat. As a member of the Careline team, you will interact with clients and staff in a respectful and empowering manner, exercise consistent and dependable attendance, and attend all mandatory staff meetings. At Careline, all staff present themselves professionally and maintain confidentiality when necessary.


We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.


Minimum Qualifications include an Associate's Degree in Human Services or a closely related field. Prior work or life experience may be used in place of the degree. We expect our candidates to demonstrate excellent interpersonal, group, and written communication skills, a commitment to the agency's mission and goals, the ability to work with people from diverse backgrounds, cultures, and lifestyles, and the ability to work independently and pass a background check. Candidates should be proficient with computers and frequent data entry.


Hours: Full-time (40 hours per week) with occasional overtime.


Shifts Available: Overnight shifts - 10 p.m.- 6 a.m., 11 p.m.- 7 a.m. and 12 a.m. - 8 a.m.


Salary: Determined by experience, non-exempt.


Location: Not Remote - Office Location is in Fairbanks, Alaska


Benefits: Excellent comprehensive benefits, including medical, dental, vision, holiday pay, and 4 weeks of paid time off.



Careline Crisis Services, Inc. is an equal-opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Apply