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Remote Cricket Customer Service Jobs (NOW HIRING)

Certified Employment Group

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Customer Service Representative (Remote)

San Jose, CA · Remote

$27/hr

Customer Service Representative (Remote) Schedule : M-F 8:30 am - 4:30pm PST (Days to change to include weekends during peak season) Role : Contract: Aug 3rd - Oct 30th (Potential to be extended to ...

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Remote Cricket Customer Service information

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$9

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$25

How much do remote cricket customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote cricket customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Remote Cricket Customer Service vs Remote Sports Customer Support?

AspectRemote Cricket Customer ServiceRemote Sports Customer Support
CredentialsBasic customer service skills, sometimes sports knowledgeCustomer service skills, sports familiarity
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageSports, cricket-specific companiesVarious sports-related companies
Search IntentJobs focused on cricket customer supportJobs supporting multiple sports

Remote Cricket Customer Service and Remote Sports Customer Support both involve assisting customers remotely in the sports industry. The main difference lies in the specific sport focus: cricket versus multiple sports. Both roles require customer service skills and are typically home-based, but cricket-specific roles demand knowledge of cricket, while sports support roles may cover a broader range of sports.

More about Remote Cricket Customer Service jobs
What cities are hiring for Remote Cricket Customer Service jobs? Cities with the most Remote Cricket Customer Service job openings:
What are the most commonly searched types of Cricket Customer Service jobs? The most popular types of Cricket Customer Service jobs are:
What states have the most Remote Cricket Customer Service jobs? States with the most job openings for Remote Cricket Customer Service jobs include:
What job categories do people searching Remote Cricket Customer Service jobs look for? The top searched job categories for Remote Cricket Customer Service jobs are:
Remote Cricket Customer Service jobs near you
Infographic showing various Remote Cricket Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Certified Employment Group

San Jose, CA • Remote

$27/hr

Temporary

Medical, Dental, Vision

Posted 4 days ago

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Job description

Customer Service Representative (Remote)

Schedule: M-F 8:30 am – 4:30pm PST (Days to change to include weekends during peak season)

Role: Contract: Aug 3rd – Oct 30th (Potential to be extended to Dec 23rd)

Pay: $27/HR

Overview

Our client is an industry leader in seasonal holiday products, operating year-round to design, develop, manufacture, and support the sale of Halloween and winter holiday merchandise. Their enthusiastic team is dedicated to creating memorable and festive experiences for customers.

They are currently seeking a temporary full-time Customer Service Representative to work fully remote during Pacific Time business hours. This is an exciting opportunity for someone who enjoys helping others and takes pride in delivering exceptional customer service through both phone and email support.

The ideal candidate is passionate about the Halloween and winter holiday seasons, enjoys working in a fast-paced environment, and is eager to assist customers with professionalism and enthusiasm. Strong interpersonal and communication skills are essential, along with the ability to work independently while remaining engaged and collaborative with a remote team.

Responsibilities

·         Work both independently and collaboratively within a team environment to identify product or service issues, resolve customer concerns, and share knowledge with teammates.

·         Provide timely, professional, and personable customer support via phone, email, and a ticketing system, handling a high volume of inquiries daily while maintaining accuracy and responsiveness.

·         Stay informed of product updates, policy changes, and company procedures relevant to customer support.

·         Maintain a consistent and reliable presence throughout scheduled working hours in a fully remote, on-camera work environment.

·         Deliver exceptional customer experiences by demonstrating strong problem-solving skills, empathy, and professionalism in every interaction.

Qualifications

·         Associates Degree or 1 – 2 years of customer service experience

·         Excellent written/verbal communication with the ability to build collaborative relationships with customer and teammates.

·         Strong decision-making, multi-tasking, and time management.

·         Enthusiastic about holiday consumer products.

·         Proficient with Microsoft Office.

·         Experience with ticketing, CRM, e-commerce, or communication platforms.

·         Capable of working from home with a stable internet connection, quiet workspace to receive calls.

·         Reliable work history with demonstrated job stability preferred

·         Prior Call center, customer support, or high-volume customer service experienced preferred.

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About Certified Employment Group

Sourced by ZipRecruiter

Certified Employment Group started in San Francisco in 1963. Our cornerstone mission was, and remains, to provide ethical, caring service to each of our clients and employees. These values mean using technology to create efficiencies for our clients, expand our service offerings and enhance the level of service we can provide. As Northern California businesses have prospered, Certified has responded by opening branches to serve high-growth areas. We have expanded our services to include on-site management for major accounts, developing a web based interface and opening specialized divisions in Legal, Renewable Energy and Accounting. Certified remains independently owned, responsive, flexible and wholly committed to our original values. We believe this is the reason for our success. Industry rankings continually place Certified in the top ten percent based on sales!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Emeryville, CA, US

Year founded

1963

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