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Remote Credit Balance Resolution Specialist Jobs

Harris

$25/hr

... Specialist who will analyze credit balances to determine their cause, facilitate account resolution ... This remote role welcomes candidates anywhere in the US in the Central timezone. Wage: $18 - $25/hr ...

Harris

$25/hr

... Specialist who will analyze credit balances to determine their cause, facilitate account resolution ... This remote role welcomes candidates anywhere in the US in the Central timezone. Wage: $18 - $25/hr ...

Harris

$25/hr

... Specialist who will analyze credit balances to determine their cause, facilitate account resolution ... This remote role welcomes candidates anywhere in the US in the Central timezone. Wage: $18 - $25/hr ...

Harris

$25/hr

... Specialist who will analyze credit balances to determine their cause, facilitate account resolution ... This remote role welcomes candidates anywhere in the US in the Central timezone. Wage: $18 - $25/hr ...

Westerkamp Group LLC

Credit Balance Representative

TX · Remote

$17 - $25/hr

This is a remote position, but please note the applicants must be located in Texas, Tennessee ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...

Westerkamp Group LLC

Credit Balance Representative

TX · Remote

$17 - $25/hr

This is a remote position, but please note the applicants must be located in Texas, Tennessee ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...

Addison Group

Self Pay Credits Temp

Mesquite, TX · Remote

$23 - $24/hr

Self-Pay Credits Specialist Location: Remote Pay Range: $23 - $24 per hour Schedule: Monday ... Review self-pay credit balances and determine appropriate account resolution * Analyze Explanation ...

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Remote Credit Balance Resolution Specialist information

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How much do remote credit balance resolution specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote credit balance resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is a remote credit balance resolution specialist?

A Remote Credit Balance Resolution Specialist is a professional who works from a remote location to identify and resolve credit balance issues on customer accounts, often within the healthcare or financial industries. Their main responsibilities typically include investigating account discrepancies, processing refunds or adjustments, and ensuring compliance with relevant regulations. They communicate with clients, insurance companies, or internal departments to resolve credit balances efficiently. Strong analytical skills, attention to detail, and knowledge of billing or accounting systems are essential for this role. Working remotely, they use secure online platforms to access account information and perform their duties.

What are some common challenges faced by remote credit balance resolution specialists and how can they be addressed?

Remote Credit Balance Resolution Specialists often encounter challenges such as difficulty accessing complete account information, communicating effectively with both patients and insurance companies, and managing a high volume of cases. These challenges can be addressed by utilizing robust digital tools for secure data access, maintaining clear records of all communications, and developing strong organizational skills to prioritize tasks efficiently. Regular collaboration with billing teams and ongoing training on compliance and system updates also help specialists stay effective in their role.

What are the key skills and qualifications needed to thrive as a remote credit balance resolution specialist, and why are they important?

To thrive as a Remote Credit Balance Resolution Specialist, you need strong analytical skills, attention to detail, and a background in healthcare billing or finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of regulations like HIPAA are typically required. Excellent written communication, problem-solving abilities, and time management skills help you resolve discrepancies efficiently while working independently. These skills ensure accurate account reconciliation, compliance, and effective resolution of credit balances to support financial integrity in healthcare organizations.
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Remote Credit Balance Resolution Specialist jobs near you
Infographic showing various Remote Credit Balance Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Remote Credit Balance Specialist

Indianapolis, IN • Remote

Addison Group
See more jobs at Addison Groupexternal

$20 - $22/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

Job Title:

Credit Balance Specialist

Industry:

Healthcare Revenue Cycle Management

Location (City, State):

Remote (Candidates must reside in FL, GA, IN, KY, MS, MO, NC, OH, SC, or TX)

Compensation:

$20–$22/hour (Higher rates may be considered based on experience.)

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

Work Schedule:

  • Full-time, Monday–Friday
  • Training schedule: 8:00 AM–5:00 PM ET
  • Flexible start times available after training (between 7:00 AM–9:00 AM ET)
  • Two weeks of paid training provided

About Our Client:

Addison Group is partnering with our client, a growing healthcare revenue cycle organization, to hire experienced Credit Balance Specialists. This fully remote opportunity is ideal for professionals with a strong background in healthcare reimbursement, payment research, and credit balance resolution who are looking to join a collaborative team with opportunities for long-term growth.

Job Description:

The Credit Balance Specialist is responsible for researching and resolving patient and insurance credit balances while ensuring compliance with payer guidelines and organizational policies. This position requires strong analytical skills, experience reviewing account activity, and the ability to independently manage assigned workloads in a fast-paced revenue cycle environment.

Qualifications:

  • Minimum of 1 year of healthcare credit balance, insurance collections, or revenue cycle experience
  • Experience working within hospital or physician billing environments
  • Ability to interpret Explanation of Benefits (EOBs), Remittance Advices (RAs), and coordination of benefits
  • Working knowledge of government and commercial insurance payers
  • Experience researching payment history, adjustments, and account transactions
  • Familiarity with Epic or other electronic medical record and billing systems preferred
  • Strong attention to detail and excellent organizational skills
  • Self-motivated with the ability to manage priorities independently
  • Positive attitude and strong communication skills

Key Responsibilities:

  • Review and resolve assigned patient and insurance credit balance accounts
  • Research account activity to determine appropriate refunds or adjustments
  • Analyze payment postings, write-offs, and reimbursement transactions for accuracy
  • Process patient and third-party refunds in accordance with payer and regulatory guidelines
  • Interpret EOBs and remittance advice to determine appropriate account resolution
  • Document account activity thoroughly and maintain accurate records within the billing system
  • Meet productivity and quality expectations while maintaining a high level of accuracy
  • Identify recurring trends and communicate findings to leadership when appropriate

Perks:

  • 100% remote position
  • Multiple openings with a growing healthcare organization
  • Performance-based bonus opportunities
  • Supportive leadership and collaborative team environment
  • Long-term career growth potential
  • Engaging employee recognition programs and team incentives

Additional Details:

  • Contract-to-hire opportunity
  • Immediate openings available (two-week notice accepted)
  • One-step virtual interview process
  • Candidates with strong healthcare revenue cycle experience, including credit balances, denials, appeals, insurance follow-up, or A/R ownership, are encouraged to apply
  • Stable work history and demonstrated ownership of accounts are highly preferred

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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