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Resolution Specialist Job Jobs (NOW HIRING)

The Issue Resolution Specialist/Account Coordinator is a Hybrid role that performs all duties of the Issue Resolution Specialist and Account Coordinator. Principle Duties and Responsibilities The ...

The primary purpose of the Resolution Specialist is to manage and resolve customer disputes efficiently and effectively. This role involves reviewing and analyzing customer disputes, ensuring ...

The primary purpose of the Resolution Specialist is to manage and resolve customer disputes efficiently and effectively. This role involves reviewing and analyzing customer disputes, ensuring ...

The Issue Resolution Specialist/Account Coordinator is a Hybrid role that performs all duties of the Issue Resolution Specialist and Account Coordinator. Principle Duties and Responsibilities The ...

The Issue Resolution Specialist/Account Coordinator is a Hybrid role that performs all duties of the Issue Resolution Specialist and Account Coordinator. Principle Duties and Responsibilities The ...

The Issue Resolution Specialist/Account Coordinator is a Hybrid role that performs all duties of the Issue Resolution Specialist and Account Coordinator. Principle Duties and Responsibilities The ...

Resolution Specialist

Alameda, CA · Remote

$18 - $23/hr

A successful Resolution Specialist will support the success of a high-volume, fast paced revenue cycle process by helping to follow up on accounts in a timely manner, navigate independently through ...

Work location: 4343 Equity Drive, Columbus, OH Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective ...

Resolution Specialist

Alameda, CA · On-site

$18 - $23/hr

A successful Resolution Specialist will support the success of a high-volume, fast paced revenue cycle process by helping to follow up on accounts in a timely manner, navigate independently through ...

We are seeking a customer-focused, proactive individual to join our team as a Customer Resolution Specialist . In this role, you will serve as a key point of contact for complex or high-priority ...

Resolution Specialist

Alameda, CA · On-site

$18 - $23/hr

A successful Resolution Specialist will support the success of a high-volume, fast paced revenue cycle process by helping to follow up on accounts in a timely manner, navigate independently through ...

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Resolution Specialist Job information

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$13

$28

$55

How much do resolution specialist job jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for resolution specialist job in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.
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Issue Resolution Specialist

Issue Resolution Specialist

Hui Huliau

Albuquerque, NM • Hybrid

Other

Posted 11 days ago


Job description

Hui Huliau Technology Services, a subsidiary of Hui Huliau, a Global Federal Government Contracting Firm, is seeking an Issue Resolution Specialist/Account Coordinator (Hybrid). The Issue Resolution Specialist/Account Coordinator is a Hybrid role that performs all duties of the Issue Resolution Specialist and Account Coordinator. Principle Duties and Responsibilities The Issue Resolution Specialist manages the Defense Health Agencys (DHA) Issue Resolution Process at assigned Military Treatment Facilities (MTF) in support of the Department of Defense (DoD) Electronic Health Record (EHR), to include system content and configuration changes, scheduled and unscheduled service interruptions, and updates impacting end users.

Assists end users with following enterprise system configuration change request and service interruption reporting standard operating procedures. Assesses, monitors, and reports status of EHR helpdesk tickets, taking appropriate actions when necessary. Co-facilitates, records, and publishes periodic MTF Informatics Steering Committee (ISC) meeting minutes.

Coordinates local resolution efforts with Account Coordinators, EHR Trainers, Information Technology staff etc., when appropriate. Maintains MTF EHR Communications email distribution list. Analyzes, organizes, and disseminates information associated with periodic EHR system upgrades and application changes

Ensures end users are kept informed on status of service interruptions impacting the EHR. Collaborates with DHA and Defense Health Network (DHN) Health Informatics (HI) staff on high priority issues impacting the MTF. Responsible for Managing the MHS GENESIS Account Provisioning process at assigned Military Treatment Facilities.

This includes assignment and coordination of end user MHS GENESIS required training. Attend informational meetings, conference calls and briefings regarding MHS Genesis roles and account related topics. Skills/Abilities US Citizen DoD Public Trust be able to obtain through our company (Pass background check) Able to interact and communicate at all levels Excellent interpersonal skills-verbal, written and spoken.

Proficient in Microsoft Office Suite (Word, Excel and, Outlook) Overseas Locations may have additional requirements to meet SOFA status Agreement conditions. Education and Experience: High School Diploma Required. Associates/Bachelors Degree preferred.

3 years experience as an Issue Resolution Specialist/Account Coordinator or similar Hui Huliau and its subsidiaries are participants of E-Verify. Hui Huliau and its subsidiaries are drug free workplaces. .