Strong customer service and conflict resolution skills * Calm, patient, and professional-especially in high-stress situations * Excellent written and verbal communication skills * Highly organized ...
Strong customer service and conflict resolution skills * Calm, patient, and professional-especially in high-stress situations * Excellent written and verbal communication skills * Highly organized ...
Strong customer service and conflict resolution skills * Calm, patient, and professional--especially in high-stress situations * Excellent written and verbal communication skills * Highly organized ...
Quick apply
Strong customer service and conflict resolution skills * Calm, patient, and professional--especially in high-stress situations * Excellent written and verbal communication skills * Highly organized ...
Account Specialist - Fire
$13.50 - $18.75/hr
Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new ...
Account Specialist - Fire
$13.50 - $18.75/hr
Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new ...
Account Specialist - Fire
Morrisville, NC · On-site
$13.50 - $18.75/hr
Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new ...
Account Specialist - Fire
Morrisville, NC · On-site
$13.50 - $18.75/hr
Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new ...
Accounts Receivable Specialist
Durham, NC · Remote
$19.50 - $25.75/hr
Join EmergeOrtho as an Accounts Receivable Specialist - Work from Home! EmergeOrtho is committed to ... resolution, insurance verification and benefit determinations, identification of reimbursement ...
Accounts Receivable Specialist
Durham, NC · Remote
$19.50 - $25.75/hr
Join EmergeOrtho as an Accounts Receivable Specialist - Work from Home! EmergeOrtho is committed to ... resolution, insurance verification and benefit determinations, identification of reimbursement ...
Field Support Specialist
Raleigh, NC · On-site
Description: his position will be involved in the investigation, diagnosis, resolution of problems ... specialists to resolve incidents and problems. • Work with other analysts and specialists to ...
Field Support Specialist
Raleigh, NC · On-site
Description: his position will be involved in the investigation, diagnosis, resolution of problems ... specialists to resolve incidents and problems. • Work with other analysts and specialists to ...
APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... or resolution. Revco Offers: * Medical, Dental, Vision, Life and Disability coverage * 401(k) ...
APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... or resolution. Revco Offers: * Medical, Dental, Vision, Life and Disability coverage * 401(k) ...
Collection Specialist
Durham, NC · On-site
$15/hr
APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... or resolution. Revco Offers: * Medical, Dental, Vision, Life and Disability coverage * 401(k) ...
Quick apply
Collection Specialist
Durham, NC · On-site
$15/hr
APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... or resolution. Revco Offers: * Medical, Dental, Vision, Life and Disability coverage * 401(k) ...
Collection Specialist
Durham, NC · On-site
$15/hr
APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... or resolution. Revco Offers: * Medical, Dental, Vision, Life and Disability coverage * 401(k) ...
Collection Specialist
Durham, NC · On-site
$15/hr
APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... or resolution. Revco Offers: * Medical, Dental, Vision, Life and Disability coverage * 401(k) ...
Procurement Specialist
Raleigh, NC · Hybrid
$19 - $21/hr
Procurement Specialist Department: Operations Classification: Non-Exempt Reports to: Director of ... Initiating corrective actions on bad materials and following through the resolution with suppliers ...
Procurement Specialist
Raleigh, NC · Hybrid
$19 - $21/hr
Procurement Specialist Department: Operations Classification: Non-Exempt Reports to: Director of ... Initiating corrective actions on bad materials and following through the resolution with suppliers ...
Procurement Specialist
Raleigh, NC · On-site
$19 - $21/hr
Procurement Specialist Department: Operations Classification: Non-Exempt Reports to: Director of ... Initiating corrective actions on bad materials and following through the resolution with suppliers ...
Procurement Specialist
Raleigh, NC · On-site
$19 - $21/hr
Procurement Specialist Department: Operations Classification: Non-Exempt Reports to: Director of ... Initiating corrective actions on bad materials and following through the resolution with suppliers ...
Procurement Specialist
Raleigh, NC · On-site
$19 - $21/hr
Procurement Specialist Department: Operations Classification: Non-Exempt Reports to: Director of ... Initiating corrective actions on bad materials and following through the resolution with suppliers ...
Quick apply
Procurement Specialist
Raleigh, NC · On-site
$19 - $21/hr
Procurement Specialist Department: Operations Classification: Non-Exempt Reports to: Director of ... Initiating corrective actions on bad materials and following through the resolution with suppliers ...
Provider Engagement Specialist (Field-Based)
$36K - $41K/yr
Provider Engagement Specialist (Field-Based) Overview: The Provider Engagement Specialist supports ... Support resolution of provider issues related to access, claims, eligibility, and utilization ...
New
Provider Engagement Specialist (Field-Based)
$36K - $41K/yr
Provider Engagement Specialist (Field-Based) Overview: The Provider Engagement Specialist supports ... Support resolution of provider issues related to access, claims, eligibility, and utilization ...
New
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$16 - $21/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
Quick apply
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$16 - $21/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$16 - $21/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$16 - $21/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$21 - $23/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$21 - $23/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$21 - $23/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$21 - $23/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
Procurement Specialist
Raleigh, NC · On-site
Procurement Specialist Department: Operations Classification: Exempt Job Summary: The Procurement ... Communicate with vendors regarding lead times, shipment status, and issue resolution * Resolve ...
Quick apply
Procurement Specialist
Raleigh, NC · On-site
Procurement Specialist Department: Operations Classification: Exempt Job Summary: The Procurement ... Communicate with vendors regarding lead times, shipment status, and issue resolution * Resolve ...
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$21 - $23/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
Quick apply
National Accounts Customer Service Specialist
Morrisville, NC · On-site
$21 - $23/hr
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the ...
Resolution Specialist Job information
See Raleigh, NC salary details
$13.09 - $16.82
20% of jobs
$17.71 is the 25th percentile. Wages below this are outliers.
$16.82 - $20.56
20% of jobs
The median wage is $22.17 / hr.
$20.56 - $24.30
22% of jobs
$24.30 - $28.04
10% of jobs
$29.91 is the 75th percentile. Wages above this are outliers.
$28.04 - $31.78
5% of jobs
$31.78 - $35.52
5% of jobs
$35.52 - $39.26
4% of jobs
$39.26 - $43
2% of jobs
$43 - $46.73
0% of jobs
$46.73 - $50.47
5% of jobs
$50.47 - $54.21
5% of jobs
$13
$27
$54
How much do resolution specialist job jobs pay per hour?
As of Aug 3, 2026, the average hourly pay for resolution specialist job in Raleigh, NC is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $35.05 per hour, depending on experience, location, and employer.
What are popular job titles related to Resolution Specialist Job jobs in Raleigh, NC? For Resolution Specialist Job jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Resolution Specialist Job jobs in Raleigh, NC look for? The top searched job categories for Resolution Specialist Job jobs in Raleigh, NC are:
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- Trizetto
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
Job description
About Us:
At Air Experts Heating, Cooling and Plumbing, we take pride in doing things the right way-for both our customers and our team. For many years, we've been voted Best Place to Work in Raleigh, as well as Best Plumber and Best HVAC Contractor.
We care deeply about the quality of our work and the experience we provide. While issues and escalations do happen in any service business, they are the exception-not the norm-and we are committed to resolving them the right way every time.
EXCELLENCE, INNOVATION, RESPECT, & INTEGRITY are our fundamental core values. We are committed to making sure our team members are provided with the tools they need to grow and succeed. What you do matters here.
About the Role:
We are looking for a dependable, professional, and solution-driven individual to take ownership of customer complaints and escalations. This is a high-impact role that directly supports the President and plays a key part in protecting and improving the customer experience.
This position will primarily focus on resolving customer issues. When escalations are minimal (which is the goal), you will support the President and Installation team with administrative responsibilities.
Key Responsibilities:
What We're Looking For:
Why This Role Matters:
This is not a typical customer service role. You will be handling our most important and sensitive customer interactions while working directly with company leadership. We are looking for someone who takes ownership, communicates clearly, and gets things resolved the right way.
Work Environment:
Compensation & Benefits:
If this role sounds like a fit for you, apply to start the conversation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
At Air Experts Heating, Cooling and Plumbing, we take pride in doing things the right way-for both our customers and our team. For many years, we've been voted Best Place to Work in Raleigh, as well as Best Plumber and Best HVAC Contractor.
We care deeply about the quality of our work and the experience we provide. While issues and escalations do happen in any service business, they are the exception-not the norm-and we are committed to resolving them the right way every time.
EXCELLENCE, INNOVATION, RESPECT, & INTEGRITY are our fundamental core values. We are committed to making sure our team members are provided with the tools they need to grow and succeed. What you do matters here.
About the Role:
We are looking for a dependable, professional, and solution-driven individual to take ownership of customer complaints and escalations. This is a high-impact role that directly supports the President and plays a key part in protecting and improving the customer experience.
This position will primarily focus on resolving customer issues. When escalations are minimal (which is the goal), you will support the President and Installation team with administrative responsibilities.
Key Responsibilities:
- Serve as the main point of contact for customer complaints and escalations
- Handle difficult conversations with patience, professionalism, and empathy
- Work closely with management teams to investigate and resolve issues fully
- Follow issues through to completion-ensuring the customer feels heard and satisfied
- Document and track all escalations and resolutions
- Provide updates to both customers and internal leadership
- Complete administrative and office support tasks as assigned by the President, primarily supporting the installation department
What We're Looking For:
- Experience in HVAC and/or plumbing industry required (understanding how jobs are run from a process standpoint is essential)
- Strong customer service and conflict resolution skills
- Calm, patient, and professional-especially in high-stress situations
- Excellent written and verbal communication skills
- Highly organized with strong follow-through
- Comfortable using Microsoft Outlook and general computer/phone systems
- Service Titan experience preferred
Why This Role Matters:
This is not a typical customer service role. You will be handling our most important and sensitive customer interactions while working directly with company leadership. We are looking for someone who takes ownership, communicates clearly, and gets things resolved the right way.
Work Environment:
- Full-time, in-office position Monday-Friday 8 AM - 5 PM
- Fast-paced and team-oriented
- Direct exposure to leadership and company operations
Compensation & Benefits:
- Competitive Hourly Pay
- Monthly bonus opportunities
- Opportunity to grow within the company
- Medical Insurance - 3 plans to choose from
- HSA with Company Contribution
- Dental Insurance - 100% Company Paid
- Long Term Disability - 100% Company Paid
- Short Term Disability
- Vision Insurance - 100% Company Paid
- $25,000 Life & $25,000 AD&D - 100% Company Paid
- Additional voluntary life insurance available up to $300,000 with a guaranteed $100,000
- Critical Illness & Accident Insurance
- 401K
- 401K with 4% Match
- Company Profit Sharing
- Paid Time Off
- Paid Holidays
- Employee Referral Program
- Generous Employee Discounts on anything we offer
If this role sounds like a fit for you, apply to start the conversation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.