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Remote Walmart Resolution Specialist Jobs in Raleigh, NC

... effective resolution Performs other related duties incidental to the work described herein and ... Specialist (CCS), required * Certified Risk Coder (CRC), Certified Professional Medical Auditor ...

... effective resolution Performs other related duties incidental to the work described herein and ... Specialist (CCS), required * Certified Risk Coder (CRC), Certified Professional Medical Auditor ...

... effective resolution Performs other related duties incidental to the work described herein and ... Specialist (CCS), required * Certified Risk Coder (CRC), Certified Professional Medical Auditor ...

... effective resolution Performs other related duties incidental to the work described herein and ... Specialist (CCS), required * Certified Risk Coder (CRC), Certified Professional Medical Auditor ...

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

Monday-Friday (4 days onsite - 1 remote) Hours: 8:00 AM - 5:00 PM Job Summary: The Order Processing ... Escalate complex order issues to management for resolution. * Support billing processes by ...

Tech Support Specialist

Raleigh, NC · Remote

$68K - $93K/yr

Provide remote technical troubleshooting and issue resolution for Care Communications customers and supported healthcare technology environments. * Diagnose and resolve networking, server, operating ...

New

Senior Quality Specialist

Cary, NC · Remote

$84K - $116K/yr

While this is a remote position, successful candidates will be in the Mebane, NC area. This role is ... on root cause and failure resolution for complex technical issues * Six Sigma Blackbelt ...

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Remote Walmart Resolution Specialist information

See Raleigh, NC salary details

$13

$27

$54

How much do remote walmart resolution specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote walmart resolution specialist in Raleigh, NC is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $35.05 per hour, depending on experience, location, and employer.

What is a remote Walmart resolution specialist?

Remote Walmart Resolution Specialists are employees who work from home to handle and resolve customer concerns, complaints, or issues related to Walmart's products or services. They communicate with customers via phone, email, or chat, aiming to provide effective solutions and ensure customer satisfaction. Their duties often include investigating problems, processing returns or refunds, and collaborating with other Walmart departments to resolve complex cases. This role requires strong communication skills, problem-solving abilities, and familiarity with Walmart's policies and procedures. Working remotely allows specialists to perform these tasks outside of a traditional office setting.

What skills and qualifications are needed to be a remote Walmart resolution specialist?

To thrive as a Remote Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, case management systems, and Walmart’s internal support tools is typically required. Excellent communication, patience, and conflict resolution skills help you address customer concerns and foster positive interactions. These skills ensure efficient issue resolution, high customer satisfaction, and alignment with Walmart’s service standards in a remote environment.

How does a remote Walmart resolution specialist collaborate with other departments to resolve customer issues?

As a Remote Walmart Resolution Specialist, you will frequently work cross-functionally with teams such as Customer Service, Logistics, and Store Operations to address and resolve customer concerns. Effective communication via digital channels and clear documentation are key, as you may need to coordinate solutions, escalate complex cases, and ensure timely follow-up. Building strong working relationships with these departments helps streamline resolutions and improves overall customer satisfaction. You'll also regularly participate in team meetings to share insights and stay updated on best practices.

What is the difference between Remote Walmart Resolution Specialist vs Remote Customer Service Representative?

AspectRemote Walmart Resolution SpecialistRemote Customer Service Representative
Primary RoleResolve Walmart customer issues, refunds, and order discrepanciesAssist customers with inquiries, product info, and general support
Required SkillsProblem-solving, conflict resolution, knowledge of Walmart policiesCommunication, patience, product knowledge
Work EnvironmentRemote, Walmart-specific systemsRemote, various industries
CertificationsCustomer service experience, familiarity with retail policiesCustomer service experience often preferred

The Remote Walmart Resolution Specialist focuses on resolving specific issues related to Walmart orders and refunds, requiring knowledge of Walmart policies. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across multiple industries. Both roles are remote and require strong communication skills, but the Resolution Specialist is more specialized in retail problem-solving within Walmart's environment.

What are the most commonly searched types of Walmart Resolution Specialist jobs in Raleigh, NC?

The most popular types of Walmart Resolution Specialist jobs in Raleigh, NC are:

What job categories do people searching Remote Walmart Resolution Specialist jobs in Raleigh, NC look for?

The top searched job categories for Remote Walmart Resolution Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Walmart Resolution Specialist jobs?

Cities near Raleigh, NC with the most Remote Walmart Resolution Specialist job openings:

Infographic showing various Remote Walmart Resolution Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,068 per year, or $27.9 per hour.

COMPLIANCE SPECIALIST-Remote

Durham, NC • Remote


Duke Health

7.3

Company rating: 7.3 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

304th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


Full-time

Posted 5 days ago


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.


This position is 100% remote. All Duke University remote workers must reside in one of the following states:

North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Missouri, Montana, New Hampshire, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington.

*Now offering a $10,000 sign-on bonus that will pay out in 4 equal installments over 24 months - 6-month increments.

General Description of the Job Class:

The Compliance Specialist Auditor will perform coding quality audits of inpatient records to assure appropriateness and accurate code assignments in accordance with Center of Medicare and Medicaid (CMS) guidelines and to provide ongoing feedback and identification of the education needs for the providers and staff.

Duties and Responsibilities

PRIMARY FUNCTION: Monthly QA Audits of PB coders.

Monitor data quality and optimal reimbursement to the hospital by performing retrospective quality audits for accurate coding of ICD-10-CM diagnoses or CPT-4 procedures (and appropriate use of modifiers) for professional and outpatient services using Center for Medicare and Medicaid coding guidelines, standards and regulations.

Should be able to adequately utilize coding resources to back up any findings within audit

Responsible for performing medical record reviews to ensure that documentation supports the assigned codes.

Performs focused/integrated audits; when necessary

Serves as subject matter coding expert

Collaborates with outside departments

Serves as the expert for coding questions

Identify coding and billing risk areas, report results to PB Operations for action plan

Analyzes coded records for compliance with federal, state and third party insurer rules and regulations and note trends.

Excellent verbal and written communication

Sets the tone for ethical behavior, actively models ethical behavior to set an example for others

Identifies issues and discusses them in a timely and constructive manner to obtain a rapid and effective resolution

Performs other related duties incidental to the work described herein and other related work as assigned.

HIGHLY SOUGHT AFTER SKILLS:

  • HCC coding/auditing
  • Multi-Specialty Coding/Auditing
    • Examples:
      • Interventional Radiology
      • Cardiothoracic
      • Ortho (Foot and Ankle Specifically)
      • Critical Care
      • Observation Services
      • ED
      • Edits/Denials
      • Gen Surg
      • Trauma
      • Peds
      • GI
      • Anesthesia
  • Good work ethic
  • Strong sense of responsibility
  • Ability to work independently

Required Qualifications at this Level:

Education:

  • High School Diploma, required

Experience:

  • Four (4) years of coding review experience in applying compliance, auditing and coding principles as they relate to professional coding and billing
  • Or equivalent combination of relevant education and/or experience.

Degrees, Licensure, and/or Certification:

  • Certified Professional Coder (CPC), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) and/or Certified Coding Specialist (CCS), required
  • Certified Risk Coder (CRC), Certified Professional Medical Auditor (CPMA)- Added bonus credentials

Knowledge, Skills, and Abilities:

Knowledge of:

  • ICD-10-CM and CPT/HCPCS coding guidelines to effectively apply to outpatient diagnoses and procedures.
  • Knowledge of prospective payment systems and thorough understanding of DRG/APC reimbursement methodologies and coding validation.
  • Understanding of anatomy, physiology, pharmacology and medical terminology.

Ability to:

  • Achieve thoroughness and accuracy in task completion
  • Analyze detailed information to determine appropriate compliance with coding and reimbursement regulations
  • Establish and maintain effective working relationships
  • Communicate clearly and concisely
  • Identify trends within audits

Systems

  • Epic experience preferred; 3M 360 CAC, Audit Manager
  • MS Office Applications (Word, Excel, Visio, Access, PowerPoint)

Distinguishing Characteristics of this Level:

All job performance relates to the strategic goals of DUHS and its entities. All DUHS staff are expected to live Duke's Core Value: Caring for our patients, their loved ones and each other. Demonstrating commitment to excellence, safety, integrity, diversity and teamwork.


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Employment Type: FULL_TIME

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