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Remote Walmart Resolution Specialist Jobs in Raleigh, NC

Duke University

MEDICAL CODER SPECIALIST

Durham, NC · Remote

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

Duke Health

MEDICAL CODER SPECIALIST

Durham, NC · Remote

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

Duke University

MEDICAL CODER SPECIALIST

Durham, NC · Remote

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

Duke Health

MEDICAL CODER SPECIALIST

Durham, NC · Remote

This position is 100% remote. All Duke University remote workers must reside in one of the ... Collaborate with appeal and edit coders for expedient resolution of accounts. Use authorized ...

Belcan

Order Processing Specialist

Cary, NC · Remote

$30 - $35/hr

Monday-Friday (4 days onsite - 1 remote) Hours: 8:00 AM - 5:00 PM Job Summary: The Order Processing ... Escalate complex order issues to management for resolution. * Support billing processes by ...

ABB

Senior Quality Specialist

Cary, NC · Remote

$84K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a remote position, successful candidates will be in the Mebane, NC area. This role is ... on root cause and failure resolution for complex technical issues * Six Sigma Blackbelt ...

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All JobsWalmart Resolution Specialist JobsRemote Walmart Resolution Specialist JobsRemote Walmart Resolution Specialist Jobs in Raleigh, NC

Remote Walmart Resolution Specialist information

See Raleigh, NC salary details

$13

$27

$54

How much do remote walmart resolution specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote walmart resolution specialist in Raleigh, NC is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $35.05 per hour, depending on experience, location, and employer.

What is a remote Walmart resolution specialist?

Remote Walmart Resolution Specialists are employees who work from home to handle and resolve customer concerns, complaints, or issues related to Walmart's products or services. They communicate with customers via phone, email, or chat, aiming to provide effective solutions and ensure customer satisfaction. Their duties often include investigating problems, processing returns or refunds, and collaborating with other Walmart departments to resolve complex cases. This role requires strong communication skills, problem-solving abilities, and familiarity with Walmart's policies and procedures. Working remotely allows specialists to perform these tasks outside of a traditional office setting.

What skills and qualifications are needed to be a remote Walmart resolution specialist?

To thrive as a Remote Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, case management systems, and Walmart’s internal support tools is typically required. Excellent communication, patience, and conflict resolution skills help you address customer concerns and foster positive interactions. These skills ensure efficient issue resolution, high customer satisfaction, and alignment with Walmart’s service standards in a remote environment.

How does a remote Walmart resolution specialist collaborate with other departments to resolve customer issues?

As a Remote Walmart Resolution Specialist, you will frequently work cross-functionally with teams such as Customer Service, Logistics, and Store Operations to address and resolve customer concerns. Effective communication via digital channels and clear documentation are key, as you may need to coordinate solutions, escalate complex cases, and ensure timely follow-up. Building strong working relationships with these departments helps streamline resolutions and improves overall customer satisfaction. You'll also regularly participate in team meetings to share insights and stay updated on best practices.

What is the difference between Remote Walmart Resolution Specialist vs Remote Customer Service Representative?

AspectRemote Walmart Resolution SpecialistRemote Customer Service Representative
Primary RoleResolve Walmart customer issues, refunds, and order discrepanciesAssist customers with inquiries, product info, and general support
Required SkillsProblem-solving, conflict resolution, knowledge of Walmart policiesCommunication, patience, product knowledge
Work EnvironmentRemote, Walmart-specific systemsRemote, various industries
CertificationsCustomer service experience, familiarity with retail policiesCustomer service experience often preferred

The Remote Walmart Resolution Specialist focuses on resolving specific issues related to Walmart orders and refunds, requiring knowledge of Walmart policies. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across multiple industries. Both roles are remote and require strong communication skills, but the Resolution Specialist is more specialized in retail problem-solving within Walmart's environment.

What are the most commonly searched types of Walmart Resolution Specialist jobs in Raleigh, NC?

The most popular types of Walmart Resolution Specialist jobs in Raleigh, NC are:

What are popular job titles related to Remote Walmart Resolution Specialist jobs in Raleigh, NC?

For Remote Walmart Resolution Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Walmart Resolution Specialist jobs in Raleigh, NC look for?

The top searched job categories for Remote Walmart Resolution Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Walmart Resolution Specialist jobs?

Cities near Raleigh, NC with the most Remote Walmart Resolution Specialist job openings:

Remote Walmart Resolution Specialist jobs near you
Infographic showing various Remote Walmart Resolution Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,068 per year, or $27.9 per hour.

Provider Relations Specialist (Full Time, Remote, North Carolina Based)

Alliance

Morrisville, NC • On-site, Remote

$33.46 - $42.66/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

The Provider Relations Specialist is responsible for maintaining a strong and stable provider network by facilitating key recruitment related activities for existing services and maintaining positive, ongoing relationships with health care providing entities. This position will cultivate new provider relationships and provide ongoing provider support.
This position will allow the successful candidate to work a schedule that will be primarily remote. While there is no expectation of being in the office routinely, they will be required to come into the Alliance Office for business and team meetings as needed.
Responsibilities & Duties
Recruit Providers to ensure an adequate Network of Providers
  • Manage assigned recruitment projects and resources
  • Collaborate with Provider Relations team and create strategies for meeting network growth
  • Assist in recruiting and retaining qualified and capable providers
  • Plan and execute daily recruitment call schedule and approach
  • Use various network reports, including network adequacy, etc., to identify network gaps in existing assigned networks and recruit providers so networks remain competitive and compliant with state and federal regulations
  • Track and report on recruitment interactions and cycle stages using various application tracking mechanisms on a regular basis
  • Compile internal data to determine network needs and to increase network

Develop and Maintain relationships with the Provider community
  • Maintain professional relationship with the provider community.
  • Act as the point of contact for providers
  • Provide technical assistance to assigned providers.
  • Participate on assigned committees and in meetings to provide ongoing feedback using market conditions, industry trends, and provider insights.
  • Provide technical assistance and customer service to network providers, other departments, and external stakeholders. This could include researching and troubleshooting issues, collaborating with other departments

Contract Responsibility
  • Research, identify, and negotiate contracts as needed within established time lines to support access to services
  • Be knowledgeable of assigned provider contracts with agencies and organizations in conjunction with Alliance's Finance and Contract departments

Minimum Requirements
Education & Experience
Bachelor's degree in a Human Services field from an accredited college or university and three (3) years progressive post-degree experience in the field of Mental Health, Substance Use, Intellectual/Developmental Disabilities or Physical Health;
OR
Master's degree in Human Services from an accredited college or university with one (1) years post graduate experience in the field of Mental Health, Substance Use, Intellectual/Developmental Disabilities or Physical Health.
Experience working in a Managed Care Organization and specifically working with Provider Networks is preferred.
Knowledge, Skills, & Abilities
  • Knowledge of Alliance's goals, targets, and outcomes in relation to the responsibilities of the Provider Network Operations department.
  • Knowledge of all disability areas including Mental Health, Substance Use and Developmental/Intellectual Disabilities
  • Knowledge and understanding of principles, concepts, and Best Practices used in the treatment, habilitation and support of individuals with needs in any of the disability areas
  • Knowledge and understanding of the different systems that impact Providers
  • Microsoft Office suite, including Excel
  • Proficient with database maintenance
  • Exceptional interpersonal skills
  • Highly effective Communication skills
  • Problem solving skills
  • Organizing skill
  • Conflict resolution skills
  • Effective public speaking and training skills
  • Strong mediation skills in order to facilitate collaboration and positive relationships
  • High Level of diplomacy and discretion to effectively negotiate and resolve issues independently
  • Ability to build relationships
  • Ability to make prompt independent decisions based upon relevant facts
  • Ability to review and analyze data in an effort to evaluate program effectiveness, progress, problems, and system performance
  • Ability to work effectively with others internally and externally
  • Ability to effectively identify problems, and initiate solutions
  • Ability to take initiative and utilize critical thinking

Salary Range
$33.46 - $42.66/ Hourly
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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