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Remote Credit Balance Resolution Specialist Jobs

UMR

Sr. Director, Credit Balance Operations - Remote

$159K - $273K/yr

Lead Credit Balance modernization efforts including automation, analytics, and platform enablement * Partner with Product and Technology teams to define requirements and prioritize delivery * Reduce ...

Currance

Account Resolution Specialist III

$21 - $23.50/hr

... a remote position . Job Overview: As a healthcare revenue cycle business, we manage insurance ... Verify and adjust claims to ensure accurate client liability and account balance. * Stay informed ...

GIA Legacy Planning

$1.5K - $1.8K/wk

Mortgage Protection Resolution Specialist Location ... Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission ...

GIA Legacy Planning

$1.6K - $1.9K/wk

Mortgage Protection Resolution Specialist Location ... Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission ...

GIA Legacy Planning

$1.4K - $1.6K/wk

Mortgage Protection Resolution Specialist Location ... Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission ...

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How much do remote credit balance resolution specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote credit balance resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote credit balance resolution specialists and how can they be addressed?

Remote Credit Balance Resolution Specialists often encounter challenges such as difficulty accessing complete account information, communicating effectively with both patients and insurance companies, and managing a high volume of cases. These challenges can be addressed by utilizing robust digital tools for secure data access, maintaining clear records of all communications, and developing strong organizational skills to prioritize tasks efficiently. Regular collaboration with billing teams and ongoing training on compliance and system updates also help specialists stay effective in their role.

What are the key skills and qualifications needed to thrive as a remote credit balance resolution specialist, and why are they important?

To thrive as a Remote Credit Balance Resolution Specialist, you need strong analytical skills, attention to detail, and a background in healthcare billing or finance, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of regulations like HIPAA are typically required. Excellent written communication, problem-solving abilities, and time management skills help you resolve discrepancies efficiently while working independently. These skills ensure accurate account reconciliation, compliance, and effective resolution of credit balances to support financial integrity in healthcare organizations.

What is a remote credit balance resolution specialist?

A Remote Credit Balance Resolution Specialist is a professional who works from a remote location to identify and resolve credit balance issues on customer accounts, often within the healthcare or financial industries. Their main responsibilities typically include investigating account discrepancies, processing refunds or adjustments, and ensuring compliance with relevant regulations. They communicate with clients, insurance companies, or internal departments to resolve credit balances efficiently. Strong analytical skills, attention to detail, and knowledge of billing or accounting systems are essential for this role. Working remotely, they use secure online platforms to access account information and perform their duties.
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Remote Credit Balance Resolution Specialist jobs near you
Infographic showing various Remote Credit Balance Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Insurance Account Resolution Specialist - Digitech - Remote

Sarnova HC, LLC

Boydton, VA • On-site, Remote

$13.75 - $19.25/hr

Full-time

Retirement

Posted 16 days ago

Sarnova rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Summary:
Digitech is seeking a highly motivated and detail-oriented Insurance Account Resolution Specialist to manage and resolve insurance claims after submission to commercial insurance carriers. This role is responsible for ensuring timely, accurate, and compliant claim resolution by reviewing pending, denied, or incorrectly paid claims and following through until payment is secured. Success in this role requires strong analytical skills, excellent follow-through, and the ability to manage a high-volume workload in a fast-paced environment.
This is a remote, work-from-home position, operating Monday through Friday during standard business hours, aligned with the team's 8:00am-4:30pm Eastern Time schedule.
Essential Duties and Responsibilities:
  • Research and resolve outstanding insurance claims, including those that are pending, unable to be released, denied, or paid incorrectly by commercial insurance carriers
  • Investigate claims placed on hold, identifying root causes, correcting errors, and executing needed follow-up actions to release claims for processing
  • Analyze insurance denials, determining denial reasons, assessing validity, and completing the appropriate resolution steps such as appeals, corrections, or resubmissions
  • Communicate directly with insurance carriers via outbound calls to obtain claim status, clarify discrepancies, and secure detailed explanations for pending or denied claims
  • Prepare and submit additional documentation requested by insurance carriers to support claim adjudication and ensure accurate processing
  • Draft and submit appeals when necessary, ensuring they are supported by proper documentation, regulatory guidelines, and payer-specific requirements
  • Process and manage incoming correspondence, including mail, emails, EOBs, requests for information, and any necessary refunds
  • Maintain accurate, detailed notes in billing systems for all follow-up activities, findings, and next steps
  • Identify trends or recurring issues, escalating concerns to supervisors or appropriate internal teams to support process improvement
  • Meet daily productivity and accuracy expectations, contributing to a high-performing team environment
  • Additional job duties as assigned

Skills/Experience Required:
  • Education: High School Diploma or equivalent required
  • Strong computer skills, including working knowledge of MS Outlook, Word, and Excel
  • Ability to type 40 WPM with accuracy
  • Proven ability to handle high-volume workloads, prioritize effectively, and meet tight deadlines
  • Experience in a structured environment where call monitoring, performance metrics, or productivity scoring are used is helpful
  • Strong verbal communication skills with the ability to remain calm, professional, and effective during phone interactions with insurance carriers
  • Excellent written communication skills for crafting clear, accurate documentation and correspondence
  • Exceptional attention to detail and accuracy in reviewing claims, identifying discrepancies, and documenting findings
  • Highly organized, self-paced, and capable of managing work independently in a remote environment
  • Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled.
Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
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