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Remote Consumer Insights Jobs (NOW HIRING)

Potbelly

Manager, Consumer Insights

Chicago, IL · On-site +1

$95K - $105K/yr

Support Center ( Full Remote) Reports to: Director, Consumer Insights & Innovation Job Band: Manager Full-Time Exempt Travel Requirements: Rarely Summary The Manager, Consumer Insights will lead ...

Potbelly Corporate

Manager, Consumer Insights

Chicago, IL · Remote

$95K - $105K/yr

Support Center ( Full Remote) Reports to: Director, Consumer Insights & Innovation Job Band: Manager Full-Time Exempt Travel Requirements: Rarely Summary The Manager, Consumer Insights will lead ...

AG1

Director, Customer & Consumer Insights

THE ROLE The Director, Customer & Consumer Insights is responsible for leading and advancing the ... A 100% remote working environment (excluding Laboratory positions), which has been implemented from ...

Alphalion

Market & Consumer Insights Lead

Miami, FL · Remote

Remote, United States: W2 position Remote, LATAM About Alpha Lion Alpha Lion is one of the fastest ... You'll own the Market & Consumer Insights Engine, the function that feeds every major product ...

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How much do remote consumer insights jobs pay per year?

As of Jun 11, 2026, the average yearly pay for remote consumer insights in the United States is $77,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a Remote Consumer Insights job?

A Remote Consumer Insights job involves analyzing consumer behavior, preferences, and market trends to help businesses make data-driven decisions. Professionals in this role use surveys, data analytics, and research tools to gather insights while working remotely. They often collaborate with marketing, product development, and strategy teams to improve customer experiences. Strong analytical skills, communication abilities, and familiarity with research methods are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Consumer Insights position, and why are they important?

To thrive as a Remote Consumer Insights professional, a background in market research, data analysis, and consumer behavior is essential, often supported by a degree in marketing, business, or a related field. Mastery of analytics tools such as SPSS, Tableau, Google Analytics, and survey platforms, along with experience in data visualization, is highly valuable. Strong communication skills, critical thinking, and the ability to present insights clearly to stakeholders set standout candidates apart. These competencies are crucial for delivering actionable insights that help businesses understand and meet customer needs in a competitive, data-driven environment.

How to get into consumer insights jobs?

To enter consumer insights roles, candidates typically need a background in market research, psychology, or related fields, along with strong analytical skills and proficiency in tools like Excel or SPSS. Gaining experience through internships, entry-level positions, or certifications such as the Certified Market Research Analyst (CMRA) can also improve prospects. Building knowledge of consumer behavior and data interpretation is essential for success in this field.

What are the typical daily responsibilities for someone in a Remote Consumer Insights role?

In a Remote Consumer Insights position, your daily tasks often include designing and administering surveys, analyzing customer data, monitoring industry trends, and compiling reports to share actionable insights with internal teams. You’ll frequently collaborate with marketing, product development, and strategy departments to inform key business decisions. Additionally, you may attend virtual meetings to present findings, track performance metrics, and stay updated on emerging consumer behaviors. This role is highly analytical and collaborative, offering a dynamic workday that balances independent research with cross-team communication.

How can I make 2000 a week working from home?

A remote consumer insights professional can earn $2000 a week by combining multiple freelance or consulting projects, leveraging specialized skills in data analysis and market research, and building a strong client network. High-paying roles often require experience, relevant tools like survey platforms, and the ability to work efficiently on tight deadlines.

How to make $80,000 a year working from home?

A remote consumer insights professional can earn $80,000 annually by gaining relevant experience, developing strong analytical and communication skills, and working for companies that offer competitive salaries for remote roles. Building expertise in data analysis tools and obtaining certifications can also increase earning potential. Many such roles require a bachelor's degree and the ability to work independently in a flexible schedule.

How to make $1000 a week remotely?

Remote Consumer Insights professionals can earn $1000 or more weekly by conducting paid surveys, participating in focus groups, or providing consulting services based on their expertise. Building a strong profile, developing relevant skills, and using multiple platforms can increase earning potential, but consistent high income typically requires a combination of these activities and time investment.
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Remote Consumer Insights jobs near you
Manager, Consumer Insights

Manager, Consumer Insights

Potbelly

Chicago, IL • On-site, Remote

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

22nd of 103 rated fast food restaurants

Job description

  • $95,000 - $105,000 base salary range + annual bonus potential!
  • 100% remote in the United States, however, due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
What's In It For You**:
  • Competitive pay with performance-based annual raises!
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) WITH company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**
Job Title: Manager, Consumer Insights
Department/Function: Marketing
Location: Support Center (Full Remote)
Reports to: Director, Consumer Insights & Innovation
Job Band: Manager
Full-Time Exempt
Travel Requirements: Rarely
Summary
The Manager, Consumer Insights will lead research that elevates the voice of the consumer within the organization, as well as ensure process excellence around product innovation research in partnership with Potbelly's cross functional teams.
This role will be responsible for synthesizing customer feedback across various sources (e.g. survey data, syndicated data, social, primary research, industry reports, etc.). This role is expected to provide leadership and insightful, deep data mining around Potbelly's brand tracking study, customer satisfaction survey, and competitive intelligence platforms, as well as research project leadership from inception to launch for new product innovation and core menu item renovations/optimizations. This position reports to the Director, Consumers Insights & Innovation and works closely with Potbelly cross-functional teams.
Potbelly looks for creative, innovative and results oriented individuals who thrive in a fast-paced environment. Our marketing professionals need to demonstrate strong analytical skills and an ability to flex to changing needs. Our marketers are team players, comfortable with ambiguity and passionate about delivering results. Strong communication skills, both written and oral, are paramount for the position. The position will require cross-functional interaction and will give broad exposure to aspects of a growing business.
Responsibilities
Job Duties & Function
  • Lead and behave according to the Potbelly Values and uphold the Potbelly Advantage.
  • Support the organization's consumer learning agenda across multiple teams
  • Manage all aspects of research projects, from design, questionnaire, analytics, and reporting
  • Leverage the appropriate research techniques to support a variety of disciplines, including Brand Tracking, Customer Satisfaction, Competitive Intelligence, Brand Development, Culinary Development and more
  • Effectively manage and leverage vendor relationships and external research partners as needed to achieve insights goals
  • Think and act with a broader business lens, delivering actionable consumer insights to inspire growth across the organization
  • Inspire change through actionable storytelling, digestible consumer findings, and identifying the 'so what' behind the data
  • Partner closely with cross-functional teams on product innovation, including trends analysis, evaluation of early-stage new products/product improvements, leading concept research, and gathering consumer feedback
  • High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships
  • Other tasks, as required

Experience And Education
  • Bachelors Degree in Marketing, Business, Psychology or similar, MBA preferred
  • 5+ years of experience in Consumer Insights or related field in Restaurant, CPG or Market Research Vendor
  • Demonstrated ability to lead both quantitative and qualitative research initiatives from inception to results
  • Extensive knowledge and experience with both quantitative and qualitative consumer research and analytical techniques, tools, software, and industry developments and their application to business challenges and opportunities
  • Demonstrated ability to analyze and integrate multiple data sources (including primary and secondary research, customer comments, social media, etc.) into clear, actionable insights and stories
  • Demonstrated ability to conduct deep data mining and employ statistical analysis to get to the heart of the insights story
  • Experience diagnosing menu item satisfaction using survey data and customer comments is a plus
  • Experience in presenting insights findings across a variety of audiences, including executive-level leaders
  • Demonstrated creative and analytical thinking
  • Proficiency in MS Outlook, Word, Excel, PowerPoint, and SurveyMonkey/DIY survey and Restaurant Consumer Insight tools required
  • Ability to handle confidential and sensitive information

What You Bring To The Table
  • Must represent The Potbelly Way
  • You are friendly and customer service oriented
  • You have strong written and verbal communication skills
  • You love working in a fast-paced environment
  • You're a team player
  • You enjoy problem-solving
  • You're able to maintain deadlines and prioritize
  • You have strong organizational skills and the ability to multitask
  • You have strong interviewing skills
  • You have Microsoft Office skills
  • You have a strong business acumen
  • You are proficient in working in a remote setting and are willing to travel as required.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
  • You are proactive and highly motivated, demonstrating a strong sense of initiative and commitment to achieving goals. Actively participates in projects and contributes to team discussions, fostering a collaborative and dynamic work environment.
  • You can perform tasks that require prolonged periods of sitting at a computer, including but not limited to data entry, software usage, and communication via email and other digital platforms. This role may involve focusing on screens for extended durations while maintaining attention to detail and productivity.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.
If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.
At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
Application Deadline: Applications must be submitted by [6/30/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

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