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Remote Consumer Affairs Jobs (NOW HIRING)

PrizePicks

VP, State Government Affairs

Atlanta, GA · On-site +1

$220K - $275K/yr

... risk, consumer choice, and business strategy. * Public Representative: As a senior face of ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

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Remote Consumer Affairs information

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$29.5K

$85.1K

$153.5K

How much do remote consumer affairs jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote consumer affairs in the United States is $85,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Consumer Affairs vs Remote Customer Service Representative?

AspectRemote Consumer AffairsRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; knowledge of consumer rightsHigh school diploma or equivalent; basic communication skills
Work EnvironmentHandling consumer complaints, policy explanations, and advocacyResponding to customer inquiries, troubleshooting, and support
Employer & Industry UsageConsumer protection agencies, retail companies, service providersRetail, telecom, e-commerce, and service industries
Search & Comparison IntentUnderstanding roles related to consumer rights and advocacyCustomer support and service roles in companies

Remote Consumer Affairs focuses on advocating for consumers, handling complaints, and understanding consumer rights, often within regulatory or advocacy organizations. Remote Customer Service Representatives primarily assist customers with inquiries, troubleshooting, and support tasks. While both roles involve communication and problem-solving, Consumer Affairs emphasizes consumer protection and policy, whereas Customer Service centers on direct support and service delivery.

What is a remote consumer affairs professional?

Remote Consumer Affairs jobs involve assisting customers with inquiries, complaints, or issues regarding products or services, all while working from a remote location such as home. Professionals in this field act as a bridge between the company and its consumers, handling feedback, resolving problems, and ensuring customer satisfaction. Key responsibilities may include responding to emails or calls, documenting cases, and providing information about company policies. These roles require strong communication skills, empathy, and the ability to problem-solve efficiently. Working remotely in Consumer Affairs allows for flexibility but also demands self-motivation and effective time management.

What are the key skills and qualifications needed to thrive as a remote consumer affairs professional?

To thrive as a Remote Consumer Affairs Specialist, you need strong customer service skills, problem-solving abilities, and typically a background in communications or a related field. Familiarity with CRM platforms, ticketing systems, and standard office software is often required, along with experience in handling digital correspondence. Excellent written communication, active listening, and empathy are crucial soft skills for effectively resolving customer concerns and building trust. These skills and tools are important to ensure efficient, high-quality consumer support and to maintain a positive brand reputation in a remote environment.

How does a remote consumer affairs professional typically collaborate with other departments to resolve customer issues?

As a Remote Consumer Affairs professional, you'll frequently coordinate with teams such as Quality Assurance, Product Development, and Logistics to investigate and resolve customer concerns. Effective communication via email, chat, or project management tools is essential to ensure that complex issues are addressed promptly and accurately. You'll often act as the liaison between the customer and internal teams, providing updates and ensuring that resolutions align with company policies and customer satisfaction goals.
More about Remote Consumer Affairs jobs
What cities are hiring for Remote Consumer Affairs jobs? Cities with the most Remote Consumer Affairs job openings:
What are the most commonly searched types of Consumer Affairs jobs? The most popular types of Consumer Affairs jobs are:
What states have the most Remote Consumer Affairs jobs? States with the most job openings for Remote Consumer Affairs jobs include:
What job categories do people searching Remote Consumer Affairs jobs look for? The top searched job categories for Remote Consumer Affairs jobs are:
Remote Consumer Affairs jobs near you
Infographic showing various Remote Consumer Affairs job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $85,119 per year, or $40.9 per hour.

Counsel, Consumer Litigation (CA - Remote, Contract)

Hyundai Motor Company

Fountain Valley, CA • On-site, Remote

$85/hr

Full-time

Re-posted 19 days ago

Job description

At Hyundai, we understand you're not just building a career - you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Position description:
  • Responsible for investigation, analysis and resolution of claims and demands made by attorneys representing consumers in the area of consumer litigation including lemon law, product liability and subrogation claims nationwide.
  • Work on legal research projects involving warranty and automotive law questions.
  • Retain and collaborate with the outside counsel for handling of consumer lawsuits.
  • Manage, support and work on strategy of lawsuits filed by consumer attorneys.
  • Work with and advise consumer affairs case managers on the best case handling and resolution.
  • Attend mediations, arbitrations and trials along with outside counsel.
  • Manage claims and lawsuits in the most cost-effective and efficient way.
  • Provide counseling and training to the different departments, dealerships and business units, as needed.

Qualifications:
  • Passed CA bar exam
  • 3+ years of litigation experience desired
  • Prior consumer litigation or lemon law experience is a plus

Pay: 50/hr - $85/hr

Apply