Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Los Angeles, CA · Remote
$20.50 - $27.75/hr
Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk) * Experience using RMM tools (e.g., NinjaOne, Datto, N-able, ConnectWise Automate) * Understanding of endpoint ...
Quick apply
Los Angeles, CA · Remote
$20.50 - $27.75/hr
Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk) * Experience using RMM tools (e.g., NinjaOne, Datto, N-able, ConnectWise Automate) * Understanding of endpoint ...
While this is a fully remote position, we are looking for someone local in the Detroit Metro area ... MSP experience * Familiarity with ConnectWise PSA Responsibilities: * Answering phone calls
While this is a fully remote position, we are looking for someone local in the Detroit Metro area ... MSP experience * Familiarity with ConnectWise PSA Responsibilities: * Answering phone calls
While this is a fully remote position, we are looking for someone local in the Detroit Metro area ... MSP experience * Familiarity with ConnectWise PSA Responsibilities: * Answering phone calls
While this is a fully remote position, we are looking for someone local in the Detroit Metro area ... MSP experience * Familiarity with ConnectWise PSA Responsibilities: * Answering phone calls
New York, NY · Remote
$50K - $75K/yr
Act as the liaison between on-site operations and the remote IT support team in India ... Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.
New York, NY · Remote
$50K - $75K/yr
Act as the liaison between on-site operations and the remote IT support team in India ... Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Los Angeles, CA · Remote
Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...
Quick apply
Los Angeles, CA · Remote
Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...
MN · On-site +1
$77K - $85K/yr
OneNet Global - Remote Compensation: $77,000 - $85,000 / year Description The Senior Account ... ConnectWise, Autotask) is a plus but not required
MN · On-site +1
$77K - $85K/yr
OneNet Global - Remote Compensation: $77,000 - $85,000 / year Description The Senior Account ... ConnectWise, Autotask) is a plus but not required
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
This is a fully remote position, with the employee primarily working out of their residential home ... Familiarity with ConnectWise ticketing software is a plus.
Quick apply
This is a fully remote position, with the employee primarily working out of their residential home ... Familiarity with ConnectWise ticketing software is a plus.
Conyers, GA · Remote
$70K - $85K/yr
Provide remote support using RMM tools (e.g., ConnectWise Automate) * Install, configure, and maintain desktop hardware, software, and peripherals * Manage user accounts, permissions, and access ...
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Conyers, GA · Remote
$70K - $85K/yr
Provide remote support using RMM tools (e.g., ConnectWise Automate) * Install, configure, and maintain desktop hardware, software, and peripherals * Manage user accounts, permissions, and access ...
New York, NY · On-site +1
Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate or similar. * Understanding of hardware compatibility and specifications. * Advanced network ...
New York, NY · On-site +1
Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate or similar. * Understanding of hardware compatibility and specifications. * Advanced network ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Los Angeles, CA · Remote
Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...
Los Angeles, CA · Remote
Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...
Los Angeles, CA · Remote
$107K - $146K/yr
Document client environments, architectures, standards, and procedures; maintain accurate records in PSA and knowledge base systems (e.g., ConnectWise). * Lead or contribute to infrastructure and ...
Quick apply
Los Angeles, CA · Remote
$107K - $146K/yr
Document client environments, architectures, standards, and procedures; maintain accurate records in PSA and knowledge base systems (e.g., ConnectWise). * Lead or contribute to infrastructure and ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Quick apply
Merrifield, VA · Remote
$20.75 - $26.25/hr
Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1
Manhattan, NY · On-site +1
... Perform remote fixes at the desktop level, including installing and upgrading software ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...
Manhattan, NY · On-site +1
... Perform remote fixes at the desktop level, including installing and upgrading software ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...
PA · Remote
$45K - $50K/yr
Experience with remote access tools such as ConnectWise. Additional remote tools are a plus. * Experience with Okta administration. * Experience remotely troubleshooting Windows hardware and software ...
PA · Remote
$45K - $50K/yr
Experience with remote access tools such as ConnectWise. Additional remote tools are a plus. * Experience with Okta administration. * Experience remotely troubleshooting Windows hardware and software ...
United, PA · Remote
$45K - $50K/yr
Experience with remote access tools such as ConnectWise. Additional remote tools are a plus. * Experience with Okta administration. * Experience remotely troubleshooting Windows hardware and software ...
United, PA · Remote
$45K - $50K/yr
Experience with remote access tools such as ConnectWise. Additional remote tools are a plus. * Experience with Okta administration. * Experience remotely troubleshooting Windows hardware and software ...
$15.38 - $17.42
5% of jobs
$17.42 - $19.45
10% of jobs
$21.38 is the 25th percentile. Wages below this are outliers.
$19.45 - $21.48
11% of jobs
$21.48 - $23.51
2% of jobs
$23.51 - $25.55
17% of jobs
The median wage is $27.58 / hr.
$25.55 - $27.58
5% of jobs
$27.58 - $29.61
10% of jobs
$29.61 - $31.64
11% of jobs
$32.47 is the 75th percentile. Wages above this are outliers.
$31.64 - $33.68
12% of jobs
$33.68 - $35.71
11% of jobs
$35.71 - $37.74
7% of jobs
$15
$27
$37
| Aspect | Remote Connectwise | Remote Autotask Technician |
|---|---|---|
| Certifications | ConnectWise certifications, ITIL | Autotask certifications, CompTIA A+ |
| Work Environment | Remote support for MSPs, IT service providers | Remote troubleshooting for MSPs, IT firms |
| Industry Usage | Widely used in managed service providers | Common in IT service management companies |
Remote Connectwise and Remote Autotask Technicians both support IT service providers remotely, often requiring similar certifications and working in comparable environments. The main difference lies in the specific platform expertise: Connectwise focuses on ConnectWise Manage, while Autotask technicians specialize in Autotask PSA. Both roles are essential in MSP operations, with overlapping skills but platform-specific knowledge.

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite
Responsibilities
Requirements
#M- #LI- Ref: #851-Rockville-S1