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Remote Concierge Jobs in Reston, VA (NOW HIRING)

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$11

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$26

How much do remote concierge jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote concierge in Reston, VA is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What is a remote concierge?

A Remote Concierge assists clients with various requests, such as making reservations, arranging travel, providing recommendations, and handling other personal or business-related tasks—all from a remote location. They typically work for hotels, luxury services, or concierge companies. This role requires excellent communication, problem-solving skills, and knowledge of resources to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as a remote concierge?

To thrive as a Remote Concierge, you need strong customer service, problem-solving, and multitasking abilities, often supported by prior experience in hospitality or virtual assistance. Familiarity with customer relationship management (CRM) software, messaging platforms, and scheduling tools is commonly required. Exceptional communication, adaptability, and attention to detail help you stand out in this role. These skills ensure that clients receive prompt, personalized, and seamless support regardless of location.

How to be a remote concierge?

To become a remote concierge, you should develop strong customer service and communication skills, often through experience in hospitality or customer support roles. Familiarity with online communication tools, organization, and problem-solving abilities are essential, and some positions may require specific certifications or language skills. A professional, reliable internet connection and self-motivation are also important for success in a remote setting.

What are the typical daily responsibilities of a remote concierge?

As a Remote Concierge, your daily responsibilities often include responding to client requests via phone, chat, or email, making reservations or travel arrangements, and researching solutions to meet individual needs. You may also coordinate with vendors, provide recommendations, and handle last-minute changes or special requests. Strong organizational skills are essential, as you may be managing many tasks simultaneously for multiple clients. Collaboration with other team members or service providers is common, ensuring clients receive timely and high-quality assistance. This dynamic, service-focused role offers each day with a new set of challenges and opportunities to exceed client expectations.

Who is the best company to work for remotely?

The best company to work for remotely varies based on individual preferences, but many reputable organizations offer remote concierge roles, including large tech firms, customer service providers, and hospitality companies. Factors such as company culture, benefits, and flexibility are important considerations for remote job seekers in this field.
What are the most commonly searched types of Concierge jobs in Reston, VA? The most popular types of Concierge jobs in Reston, VA are:
What are popular job titles related to Remote Concierge jobs in Reston, VA? For Remote Concierge jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Concierge jobs in Reston, VA look for? The top searched job categories for Remote Concierge jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Concierge jobs? Cities near Reston, VA with the most Remote Concierge job openings:
Remote Concierge jobs near you
Infographic showing various Remote Concierge job openings in Reston, VA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,282 per year, or $18.9 per hour.

Full Time Lead Concierge | Washington D.C.

Planned Companies

Washington, DC • On-site, Remote

$25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Planned Companies rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

120th of 250 rated facilities management

Job description

Description
Position at Planned Companies
Planned Companies -Lead Concierge - Job Description
Location: Washington, D.C.
Schedule: Full Time: Monday-Friday 7:00 AM-3:30 PM
Pay Rate: $25.00
Our company is in search of a friendly and professional Lead Concierge to manage all client services. We're searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of exceptional customer service.
The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal). In addition, the qualified candidate should possess a comprehensive knowledge of local businesses, travel selections, and entertainment scenes.
Primary Job Responsibilities:
  • Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
  • Manage concierge staff.
  • Handle inquiries from clients and residents in a professional manner.
  • Help with the organization of on-site events.
  • Greet clients when they enter the building and guide them to their designated areas.
  • Process important queries and manage customer expectations in a polite and friendly manner.
  • Keep track of frequent clients and create a tailored experience based on their personal needs.
  • Answer telephones and monitor the lobby.
  • Provide information on the surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.
  • Maintain control of all keys. This includes logging the keys in and out.
  • Announce all visitors to the clients and tenants. Keep all visitors at the front desk until permission is received from the unit resident/tenant.
  • Maintain a clean and pleasant environment.
  • Log in and secure all packages, deliveries, and other appropriate items at the designated area.

Requirements:
  • Minimum of 4+ year's client-facing experience.
  • Basic computer literacy skills and talent for technology.
  • Advanced written and verbal communication skills.
  • Excellent knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured attitude.
  • Skills in multitasking and good time management.

Benefits
  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
  • All employees (full-time and part-time) are eligible to participate in the company's 401K which has an employer match.

"Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits."

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