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Resorts In Concierge Jobs in Reston, VA (NOW HIRING)

Salamander Hospitality

Concierge Agent

Middleburg, VA · On-site

$12/hr

... resorts in the United States. We are committed to delivering exceptional guest experiences and providing rewarding careers in luxury hospitality. If you are passionate about outstanding service and ...

NFC Amenity Management

Doorperson

Washington, DC · On-site

$18.75/hr

Versed in basic knowledge of concierge duties for desk coverage when the concierge steps away ... resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to ...

AccorHotel

Night Front Desk Supervisor

Washington, DC · On-site

$19.25 - $25/hr

Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global ... C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of ...

AccorHotel

Night Front Desk Supervisor

Washington, DC · On-site

$19.25 - $25/hr

Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global ... C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of ...

All JobsResorts In Concierge JobsResorts In Concierge Jobs in Reston, VA

Resorts In Concierge information

See Reston, VA salary details

$11

$18

$26

How much do resorts in concierge jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for resorts in concierge in Reston, VA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.00 per hour, depending on experience, location, and employer.

What do hotel concierges get paid?

Hotel concierges typically earn an average hourly wage of around $12 to $20, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the establishment's size. Tips can also significantly increase their overall income. Strong communication skills and local knowledge are important for success in this role.

What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?

A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.

What is the expected salary for a concierge?

The average salary for a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can significantly increase total compensation. Strong customer service skills and familiarity with local amenities are important for earning higher wages.

What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?

To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.

What does a resort concierge do?

A resort concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They often have strong knowledge of the local area and excellent customer service skills, and may use reservation systems or communication tools to fulfill guest requests.

Is being a hotel concierge a good job?

Being a hotel concierge is a customer service role that involves assisting guests with reservations, directions, and local recommendations. It requires strong communication skills, knowledge of the area, and often involves working flexible hours, including evenings and weekends.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Reston, VA? For Resorts In Concierge jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Resorts In Concierge jobs in Reston, VA look for? The top searched job categories for Resorts In Concierge jobs in Reston, VA are:
What cities near Reston, VA are hiring for Resorts In Concierge jobs? Cities near Reston, VA with the most Resorts In Concierge job openings:
Resorts In Concierge jobs near you

Concierge Agent

Salamander Hospitality

Middleburg, VA • On-site

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Spa Concierge (Spa Front Desk) $12 per hour + service chargeJoin the Forbes Triple Five-Star Salamander Resort & Spa Team

Nestled on 340 scenic acres in the heart of Virginia's horse and wine country, Salamander Resort & Spa is one of only a select few Forbes Triple Five-Star resorts in the United States. We are committed to delivering exceptional guest experiences and providing rewarding careers in luxury hospitality. If you are passionate about outstanding service and enjoy creating memorable experiences, we invite you to join our award-winning team.

Position Overview

As a Spa Concierge, you will be the welcoming face of our award-winning spa. Similar to a luxury hotel Front Desk Agent, you will provide exceptional guest service by greeting guests, scheduling appointments, answering questions, processing transactions, and ensuring every guest enjoys a seamless, personalized experience.

What You'll Do

  • Welcome every guest with warmth, professionalism, and genuine hospitality.

  • Answer incoming telephone calls promptly while providing accurate information about spa services, treatments, resort amenities, and promotions.

  • Schedule, modify, and confirm spa appointments.

  • Check guests in and out for spa services and process payments accurately.

  • Assist guests with questions regarding treatments, retail products, resort amenities, and local attractions.

  • Coordinate communication between therapists, attendants, and other resort departments to ensure seamless guest experiences.

  • Maintain accurate guest information and reservation records.

  • Respond promptly to guest requests and resolve concerns with professionalism and urgency.

  • Support daily spa operations while maintaining Forbes Five-Star service standards.

  • Perform other duties as assigned.

Qualifications

  • Must be at least 18 years of age.

  • High school diploma or equivalent required.

  • Previous experience in hospitality, luxury hotel, spa, front desk, guest services, concierge, reception, or customer service preferred.

  • Excellent communication and interpersonal skills.

  • Strong computer skills with the ability to learn reservation and scheduling systems.

  • Exceptional organizational and multitasking abilities.

  • Professional appearance and positive attitude.

  • Flexible schedule, including weekends and holidays.

Why You'll Love Working Here

  • Compensation: $12.00 per hour plus service charge. Opportunity to earn $21–$23 per hour total compensation based on business levels and individual performance.

  • Medical, dental, and vision insurance

  • Company-paid life insurance

  • 401(k) with company match

  • Paid time off and paid holidays

  • Employee dining program

  • Resort discounts, including spa, dining, and retail

  • Career growth opportunities throughout the Salamander Collection

  • Ongoing training and development in Forbes Five-Star luxury hospitality

  • Supportive, team-oriented culture focused on excellence and service

If you're passionate about luxury hospitality and creating unforgettable guest experiences, we'd love to hear from you.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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