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Concierge Front Jobs in Reston, VA (NOW HIRING)

Ogden Cap Properties

Front Desk Agent

Washington, DC · On-site

$16.25 - $20.50/hr

Handles all guest requests and interactions in a hospitable and professional manner * Assist with duties in the areas of Concierge, Front Services, Call Center, and Food & Beverage * Handles all ...

Ogden CAP

Front Desk Agent

Washington, DC · On-site

$16.25 - $20.50/hr

Handles all guest requests and interactions in a hospitable and professional manner * Assist with duties in the areas of Concierge, Front Services, Call Center, and Food & Beverage * Handles all ...

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All JobsConcierge Front JobsConcierge Front Jobs in Reston, VA

Concierge Front information

See Reston, VA salary details

$11

$18

$26

How much do concierge front jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for concierge front in Reston, VA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by a concierge front and how can they be addressed?

Concierge Front professionals often encounter challenges such as handling high guest volumes during peak times, managing last-minute requests, and ensuring personalized service for each guest. To address these challenges, it's important to develop strong multitasking and communication skills, stay organized, and maintain a calm, friendly demeanor under pressure. Collaborating closely with other hotel departments, such as housekeeping and reservations, also helps streamline guest services and resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as a concierge front, and why are they important?

To thrive as a Concierge Front, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems, booking software, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and discretion help set top performers apart in this role. These skills ensure guests receive outstanding service and support, creating positive experiences and reinforcing the property's reputation.

What is the difference between Concierge Front vs Front Desk Agent?

AspectConcierge FrontFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desks
Primary RoleAssist guests with personalized services, reservations, local infoCheck-in/check-out, guest inquiries, administrative tasks

While both roles involve guest interaction, a Concierge Front focuses on personalized services and guest experience enhancement, often in luxury settings. A Front Desk Agent handles check-in/check-out and administrative duties. The roles overlap in customer service skills but differ in scope and responsibilities.

What is a concierge front?

Concierge Front staff are professionals who work at the front desk or lobby area of hotels, apartment buildings, or offices, providing guests and residents with assistance and information. Their duties may include greeting guests, managing reservations, handling luggage, arranging transportation, and offering recommendations for local attractions or services. They play a key role in creating a welcoming and efficient environment, ensuring that guests have a positive experience during their stay. Excellent communication, problem-solving skills, and a strong knowledge of the local area are essential for this role.
What are popular job titles related to Concierge Front jobs in Reston, VA? For Concierge Front jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Concierge Front jobs in Reston, VA look for? The top searched job categories for Concierge Front jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge Front jobs? Cities near Reston, VA with the most Concierge Front job openings:
Concierge Front jobs near you
Infographic showing various Concierge Front job openings in Reston, VA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,209 per year, or $18.9 per hour.

Concierge / Front Desk - PRN

Artis Senior Living

Herndon, VA

$18/hr

Part-time

Re-posted 11 days ago

Artis Senior Living rating

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

*Starting pay is $18 / hour!
*This is a PRN position offering an 11:00am-7:30pm schedule as needed!

The Concierge / Front Desk will manage the reception area and provide administrative support for the Business Office, Marketing, and the Executive Director. The Concierge will answer telephones promptly and professionally, direct calls to the appropriate team, greet incoming guests, accept deliveries, and provide administrative support for business services as needed. The Concierge will exemplify The Artis Way by modeling professional presentation and communication, and provide unparalleled hospitality to residents, guests, and team members.

Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family!   We are proud to be a Great Place to Work Certified company.

The Concierge / Front Desk will:

  • Respond to residents’ and family members’ questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate.
  • Greet and direct all visitors in a professional and helpful manner.
  • Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary.
  • Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom.
  • Organize incoming mail and ensure that it is distributed to the appropriate person.
  • Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information.
  • Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc.
  • Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity.
  • Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
  • Maintain professionalism and resident confidentiality at all times.
  • Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members.
  • Perform all other duties as requested.

Educational Requirements:

  • Must possess a high school diploma or equivalent.

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