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Concierge Front Jobs in Reston, VA (NOW HIRING)

Westminster Management

Lead Concierge

Washington, DC · On-site

$22 - $26.44/hr

We are seeking a professional and service-focused Lead Concierge to oversee the front desk experience at a premier Class A residential property in Washington, DC. This role serves as the primary ...

Sunrise Senior Living

Concierge Full Time

Arlington, VA · On-site

$17.75 - $23/hr

... welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols ...

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All JobsConcierge Front JobsConcierge Front Jobs in Reston, VA

Concierge Front information

See Reston, VA salary details

$11

$18

$26

How much do concierge front jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for concierge front in Reston, VA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.00 per hour, depending on experience, location, and employer.

How much do you get paid as a concierge?

Concierge front desk staff typically earn an average hourly wage between $12 and $20, depending on experience, location, and the establishment. Annual salaries generally range from $25,000 to $45,000, with some positions offering additional benefits or tips. Compensation may also vary based on skills such as customer service and familiarity with reservation systems.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually include high-level executive roles such as CEOs, investment bankers, and successful entrepreneurs, often supplemented by bonuses, stock options, or profit sharing. Certain specialized professions like top-tier surgeons, professional athletes, and celebrity entertainers also reach this income level, typically requiring extensive experience, skills, and networks.

What is a front desk concierge?

A front desk concierge is a customer service professional who greets and assists visitors or guests at a reception area. They handle tasks such as answering phones, managing reservations, providing information, and ensuring smooth check-in and check-out processes, often requiring strong communication and organizational skills.

What are some common challenges faced by a Concierge Front and how can they be addressed?

Concierge Front professionals often encounter challenges such as handling high guest volumes during peak times, managing last-minute requests, and ensuring personalized service for each guest. To address these challenges, it's important to develop strong multitasking and communication skills, stay organized, and maintain a calm, friendly demeanor under pressure. Collaborating closely with other hotel departments, such as housekeeping and reservations, also helps streamline guest services and resolve any issues efficiently.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and strong communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local attractions and languages can be advantageous.

What are the key skills and qualifications needed to thrive as a Concierge Front, and why are they important?

To thrive as a Concierge Front, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems, booking software, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and discretion help set top performers apart in this role. These skills ensure guests receive outstanding service and support, creating positive experiences and reinforcing the property's reputation.

What is the difference between Concierge Front vs Front Desk Agent?

AspectConcierge FrontFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desks
Primary RoleAssist guests with personalized services, reservations, local infoCheck-in/check-out, guest inquiries, administrative tasks

While both roles involve guest interaction, a Concierge Front focuses on personalized services and guest experience enhancement, often in luxury settings. A Front Desk Agent handles check-in/check-out and administrative duties. The roles overlap in customer service skills but differ in scope and responsibilities.

What are Concierge Front staff?

Concierge Front staff are professionals who work at the front desk or lobby area of hotels, apartment buildings, or offices, providing guests and residents with assistance and information. Their duties may include greeting guests, managing reservations, handling luggage, arranging transportation, and offering recommendations for local attractions or services. They play a key role in creating a welcoming and efficient environment, ensuring that guests have a positive experience during their stay. Excellent communication, problem-solving skills, and a strong knowledge of the local area are essential for this role.
What are popular job titles related to Concierge Front jobs in Reston, VA? For Concierge Front jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Concierge Front jobs in Reston, VA look for? The top searched job categories for Concierge Front jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge Front jobs? Cities near Reston, VA with the most Concierge Front job openings:
Concierge Front jobs near you
Infographic showing various Concierge Front job openings in Reston, VA as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,209 per year, or $18.9 per hour.
Concierge Full Time Saturday - Wednesday

Concierge Full Time Saturday - Wednesday

GUARDIAN SECURITY SERVICES

Falls Church, VA • On-site

$20 - $21/hr

Other

Re-posted 21 days ago

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Falls Church, VA area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.


Pay rate: $20.00 / hr - $21.00 / hr

Schedule and shift: Saturday - Sunday 7:00am - 3:00pm + Monday - Wednesday 3:00pm - 11:00pm


Position Summary

We are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy.



Key Responsibilities

Provide a warm, professional greeting to all residents, guests, and visitors

Open doors, assist with resident/guest entry, and provide lobby support

Maintain a visible, engaged presence in the lobby (stand-to-serve posture)

Coordinate resident requests and assist with concierge-style services

Manage package delivery flow (log, notify residents, secure packages as needed)

Offer directions, general property information, and support visitor coordination

Monitor lobby activity and report suspicious or unusual behavior per protocol

Communicate effectively with property management, residents, and building staff

Assist with vendor check-ins and ensure access procedures are followed

Maintain cleanliness and presentation standards in lobby/front entrance area

Complete daily shift reports and incident documentation when needed


Required Qualifications

Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)

Strong customer service skills and professional communication

Excellent appearance and grooming standards

Comfortable engaging with residents daily and building rapport

Ability to stand for extended periods and remain attentive/alert

Dependable, punctual, and able to follow procedures consistently

Strong problem-solving skills and calm under pressure

Must be able to pass a background check and any required screening


Preferred Qualifications

Luxury residential or high-rise building experience

Concierge training or prior guest service leadership exposure

Experience with package systems/logs and resident communication

Security or access control familiarity (not required, but a plus)


What We Offer

Competitive hourly pay with stable schedule

Opportunities for growth within a premier property environment

Professional work culture with strong operational support

Training and clear expectations


A detailed scope-of-work will be discussed during the interview process.


The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.


Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

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