Concierge Assistant Manager JLL's Experience Management team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide experiences that will be long ...
New
Concierge Assistant Manager JLL's Experience Management team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide experiences that will be long ...
New
Concierge (4715)
Springfield, VA · On-site
$16.25 - $21/hr
James manager, and follow-up on issues derived from those comments. • Collaborate with the Concierge Manager to order department supplies. • Answer phones in a pleasant and friendly manner. Take ...
Concierge (4715)
Springfield, VA · On-site
$16.25 - $21/hr
James manager, and follow-up on issues derived from those comments. • Collaborate with the Concierge Manager to order department supplies. • Answer phones in a pleasant and friendly manner. Take ...
Concierge (4715)
Springfield, VA · On-site
$16.25 - $21/hr
James manager, and follow-up on issues derived from those comments. · Collaborate with the Concierge Manager to order department supplies. · Answer phones in a pleasant and friendly manner. Take ...
Concierge (4715)
Springfield, VA · On-site
$16.25 - $21/hr
James manager, and follow-up on issues derived from those comments. · Collaborate with the Concierge Manager to order department supplies. · Answer phones in a pleasant and friendly manner. Take ...
Concierge (2444)
Bethesda, MD · On-site
$19/hr
James manager, and follow-up on issues derived from those comments. * Collaborate with the member experience Manager to order department supplies. * Answer phones in a pleasant and friendly manner.
Concierge (2444)
Bethesda, MD · On-site
$19/hr
James manager, and follow-up on issues derived from those comments. * Collaborate with the member experience Manager to order department supplies. * Answer phones in a pleasant and friendly manner.
Concierge (2444)
Bethesda, MD · On-site
$19/hr
James manager, and follow-up on issues derived from those comments. * Collaborate with the member experience Manager to order department supplies. * Answer phones in a pleasant and friendly manner.
Concierge (2444)
Bethesda, MD · On-site
$19/hr
James manager, and follow-up on issues derived from those comments. * Collaborate with the member experience Manager to order department supplies. * Answer phones in a pleasant and friendly manner.
Community Services Concierge Supervisor
Rockville, MD · On-site
$26.75 - $32.25/hr
In this role, you won't just manage operations-you'll set the tone for hospitality, responsiveness, and community connection. As our Community Services Concierge Supervisor , you will guide and ...
Community Services Concierge Supervisor
Rockville, MD · On-site
$26.75 - $32.25/hr
In this role, you won't just manage operations-you'll set the tone for hospitality, responsiveness, and community connection. As our Community Services Concierge Supervisor , you will guide and ...
Community Services Concierge Supervisor
Rockville, MD · On-site
$26.75 - $32.25/hr
In this role, you won't just manage operations--you'll set the tone for hospitality, responsiveness, and community connection. As our Community Services Concierge Supervisor , you will guide and ...
Quick apply
Community Services Concierge Supervisor
Rockville, MD · On-site
$26.75 - $32.25/hr
In this role, you won't just manage operations--you'll set the tone for hospitality, responsiveness, and community connection. As our Community Services Concierge Supervisor , you will guide and ...
Community Services Concierge Supervisor
$26.75 - $32.25/hr
In this role, you won't just manage operations-you'll set the tone for hospitality, responsiveness, and community connection. As our Community Services Concierge Supervisor , you will guide and ...
Community Services Concierge Supervisor
$26.75 - $32.25/hr
In this role, you won't just manage operations-you'll set the tone for hospitality, responsiveness, and community connection. As our Community Services Concierge Supervisor , you will guide and ...
On-Call Commercial Concierge
$18.40 - $20/hr
Event Planning/Tenant Relations Management - Develop appreciation programs and events from ... Deliver Concierge Services - Connect our clients with a limitless range of high-quality products ...
On-Call Commercial Concierge
$18.40 - $20/hr
Event Planning/Tenant Relations Management - Develop appreciation programs and events from ... Deliver Concierge Services - Connect our clients with a limitless range of high-quality products ...
On-Call Concierge
Washington, DC · On-site
$19/hr
The Role At Compass Concierge, we don't just staff a desk; we curate an experience. The On-Call ... Respond to resident, client, and management emails in a professional, timely, and detail-oriented ...
On-Call Concierge
Washington, DC · On-site
$19/hr
The Role At Compass Concierge, we don't just staff a desk; we curate an experience. The On-Call ... Respond to resident, client, and management emails in a professional, timely, and detail-oriented ...
Elite Residential Concierge - DMV
Washington, DC · On-site
$20/hr
Manage calls, emails, service requests, amenity reservations, and resident communications with ... Direct concierge, luxury front desk, hotel front office, or residential-service experience * A ...
Elite Residential Concierge - DMV
Washington, DC · On-site
$20/hr
Manage calls, emails, service requests, amenity reservations, and resident communications with ... Direct concierge, luxury front desk, hotel front office, or residential-service experience * A ...
Front Desk Concierge - VA, DC, MD
Washington, DC · On-site
$19/hr
As a Front Desk Concierge, you are the heartbeat of the building and one of the first impressions ... Respond to resident, client, and management emails in a professional, timely, and detail-oriented ...
Front Desk Concierge - VA, DC, MD
Washington, DC · On-site
$19/hr
As a Front Desk Concierge, you are the heartbeat of the building and one of the first impressions ... Respond to resident, client, and management emails in a professional, timely, and detail-oriented ...
As a Compass Concierge, you will be responsible for providing superior customer service to our ... Handle transactions like accepting and logging packages, managing vendors and deliveries, arranging ...
As a Compass Concierge, you will be responsible for providing superior customer service to our ... Handle transactions like accepting and logging packages, managing vendors and deliveries, arranging ...
Concierge
$21 - $22/hr
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...
Concierge
$21 - $22/hr
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...
Concierge
Bethesda, MD · On-site
$17.65/hr
CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant ... Constant communication with captains and management to ensure out times are provided, guests are ...
Quick apply
Concierge
Bethesda, MD · On-site
$17.65/hr
CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant ... Constant communication with captains and management to ensure out times are provided, guests are ...
Concierge
College Park, MD · On-site
$21 - $22/hr
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...
Concierge
College Park, MD · On-site
$21 - $22/hr
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...
Lead Concierge
Kensington, MD · On-site
$21.75 - $25.75/hr
Manages the schedules and works with the directors to approve time off for the concierge. Interviews and hires concierge with support from the Director to assure full coverage. Keeps directors ...
Quick apply
Lead Concierge
Kensington, MD · On-site
$21.75 - $25.75/hr
Manages the schedules and works with the directors to approve time off for the concierge. Interviews and hires concierge with support from the Director to assure full coverage. Keeps directors ...
Concierge
Bethesda, MD · On-site
$17.65/hr
CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant ... Constant communication with captains and management to ensure out times are provided, guests are ...
Quick apply
Concierge
Bethesda, MD · On-site
$17.65/hr
CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant ... Constant communication with captains and management to ensure out times are provided, guests are ...
Concierge
College Park, MD · On-site
$21 - $22/hr
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...
Concierge
College Park, MD · On-site
$21 - $22/hr
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer ...
Corporate Concierge
Mclean, VA · On-site
$19 - $21/hr
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and disciplined presence. The Concierge ensures ...
Quick apply
Corporate Concierge
Mclean, VA · On-site
$19 - $21/hr
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and disciplined presence. The Concierge ensures ...
Concierge Manager information
See Reston, VA salary details
$15.03 - $17.24
3% of jobs
$17.24 - $19.45
15% of jobs
$20.38 is the 25th percentile. Wages below this are outliers.
$19.45 - $21.66
17% of jobs
The median wage is $22.80 / hr.
$21.66 - $23.87
29% of jobs
$25.13 is the 75th percentile. Wages above this are outliers.
$23.87 - $26.08
19% of jobs
$26.08 - $28.29
7% of jobs
$28.29 - $30.50
1% of jobs
$30.50 - $32.71
2% of jobs
$32.71 - $34.92
2% of jobs
$34.92 - $37.13
1% of jobs
$37.13 - $39.34
3% of jobs
$15
$24
$39
How much do concierge manager jobs pay per hour?
As of Aug 5, 2026, the average hourly pay for concierge manager in Reston, VA is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $25.58 per hour, depending on experience, location, and employer.
Is being a concierge manager a difficult job?
Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.
What are the key skills and qualifications needed to thrive as a concierge manager?
To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.
What is the difference between Concierge Manager vs Front Desk Supervisor?
| Concierge Manager | Front Desk Supervisor |
|---|---|
| Oversees concierge services, manages guest requests, and coordinates with various departments | Supervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception |
| Requires customer service skills, hospitality knowledge, and often experience in guest services | Requires customer service skills, hospitality experience, and staff management abilities |
| Works primarily in hotels, resorts, or luxury establishments | Works mainly at hotel front desks, resorts, or hospitality venues |
Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.
What does a concierge manager do?
A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.
How much do concierge managers make?
Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills.
How does a concierge manager typically collaborate with other departments to enhance guest experiences?
As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.
How do you become a concierge manager?
To become a concierge manager, candidates typically need several years of experience in hospitality or customer service roles, along with strong communication and organizational skills. A relevant high school diploma or higher education is often required, and some employers prefer candidates with certifications in hospitality management or related fields. Leadership abilities and familiarity with hotel or service industry software can also be beneficial.
What are the most commonly searched types of Concierge jobs in Reston, VA? The most popular types of Concierge jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge Manager jobs? Cities near Reston, VA with the most Concierge Manager job openings:
$26.45/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
New
JLL rating
8.3
Based on 272 frontline employees who took The Breakroom Quiz
44th of 201 rated real estate companies
Job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Description
Title: Concierge Assistant Manager
JLL's Experience Management team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide experiences that will be long remembered by our clients and guests. We set the standard for
superior experiences for our clients, guests, and our teams.
Job Summary
To provide outstanding guest experiences while supporting the Concierge Manager with oversight of the team.
Serves as the main point of contact for team and client when Concierge Manager is unavailable.
Estimated total compensation for this position:
$26.45 per hour
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Expected Schedule: 40 hours per week, Sunday - Thursday
Sun 10:45am-7:15pm
Mon-Fri- 10:30am-7pm
*Holiday and evening availability may be required.
Key Responsibilities
o Set exemplary service standards and support all property programs
o Coach and train team members on proper implementation of policies, procedures, and standards
o Motivate team to exceed guest expectations while holding them accountable
o Maintain professional appearance of designated workspaces with appropriate resources
o Build and maintain relationships with area concierge networks and tourism industry contacts
o Work with management to execute property initiatives and meet job function goals
o Demonstrate strong knowledge of local community, events, and attractions
o Greet tenants and visitors professionally throughout the property
o Enforce visitor protocols and contact tenants for guest authorization as needed
o Respond promptly to inquiries and provide guidance to tenants and visitors
o Maintain knowledge of building management and security protocols
o Report on security issues and team concerns to appropriate parties
o Provide coaching to team members and foster a positive team environment
o Serve as primary point of contact when Concierge Manager is unavailable
o Additional duties as assigned
Required Skills
o Professional demeanor and appearance
o Leadership ability with desire to lead-by-example
o Outstanding people skills and communication abilities
o Flexibility and adaptability in changing circumstances
o Strong organizational skills and ability to multi-task
o Quick and efficient problem-solving abilities
o Self-starter who takes initiative and anticipates needs
o Computer literacy, especially with MS Office applications
o Respectful treatment of all team members
Experience & Education
o High school diploma or equivalent
o Minimum 1 year experience in luxury hospitality, high-end retail, or fine dining
o Minimum 1 year leadership experience
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site -McLean, VAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.