ZipRecruiter

Log In

1

Concierge Manager Jobs in Reston, VA (NOW HIRING)

next page

Showing results 1-20

All JobsConcierge JobsConcierge Manager JobsConcierge Manager Jobs in Reston, VA

Concierge Manager information

See Reston, VA salary details

$15

$24

$39

How much do concierge manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for concierge manager in Reston, VA is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concierge Manager, and why are they important?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

What does a Concierge Manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

How does a Concierge Manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.
What are the most commonly searched types of Concierge jobs in Reston, VA? The most popular types of Concierge jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge Manager jobs? Cities near Reston, VA with the most Concierge Manager job openings:
Concierge Manager jobs near you
Concierge Full Time Sunday - Thursday

Concierge Full Time Sunday - Thursday

GUARDIAN SECURITY SERVICES

Washington, DC

$22 - $25/hr

Other

Re-posted 24 days ago

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20024 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.


Pay rate: $22.00 / hr - $25.00 / hr

Schedule and shift: Sunday and Monday 7:00am - 3:00pm + Tuesday, Wednesday and Thursday 3:00pm - 11:00pm


Position Summary

We are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy.


Key Responsibilities

Provide a warm, professional greeting to all residents, guests, and visitors

Open doors, assist with resident/guest entry, and provide lobby support

Maintain a visible, engaged presence in the lobby (stand-to-serve posture)

Coordinate resident requests and assist with concierge-style services

Manage package delivery flow (log, notify residents, secure packages as needed)

Offer directions, general property information, and support visitor coordination

Monitor lobby activity and report suspicious or unusual behavior per protocol

Communicate effectively with property management, residents, and building staff

Assist with vendor check-ins and ensure access procedures are followed

Maintain cleanliness and presentation standards in lobby/front entrance area

Complete daily shift reports and incident documentation when needed


Required Qualifications

Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)

Strong customer service skills and professional communication

Excellent appearance and grooming standards

Comfortable engaging with residents daily and building rapport

Ability to stand for extended periods and remain attentive/alert

Dependable, punctual, and able to follow procedures consistently

Strong problem-solving skills and calm under pressure

Must be able to pass a background check and any required screening


Preferred Qualifications

Luxury residential or high-rise building experience

Concierge training or prior guest service leadership exposure

Experience with package systems/logs and resident communication

Security or access control familiarity (not required, but a plus)


What We Offer

Competitive hourly pay with stable schedule

Opportunities for growth within a premier property environment

Professional work culture with strong operational support

Training and clear expectations


A detailed scope-of-work will be discussed during the interview process.


The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.


Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Apply