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Remote Computer Repair Jobs in San Ramon, CA (NOW HIRING)

Abbott

Remote Care, Technician I

Pleasanton, CA · On-site +1

Sends repair / replacement parts to customers and creates field service work orders when ... Strong oral, written, and computer (MS Word, Excel, Outlook) skills. * Customer service experience ...

Infotech Sourcing

Network Engineer IV

Fremont, CA · On-site +1

Remote Summary: The main function of a network engineer is to determine user requirements and ... for computer networks. A typical network engineer is responsible for planning and implementing ...

Infotech Sourcing

Network Engineer IV

Fremont, CA · Remote

Remote Summary: The main function of a network engineer is to determine user requirements and ... for computer networks. A typical network engineer is responsible for planning and implementing ...

TMS

Data Architect - Active Metadata

Menlo Park, CA · Remote

$90 - $95/hr

Menlo Park, CA (Remote) Role Type: Contract Experience: 12+ Years Role Overview: We are seeking a ... Experience building closed-loop automation (e.g., metadata-triggered autonomous schema repair ...

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Remote Computer Repair information

See San Ramon, CA salary details

$14

$22

$33

How much do remote computer repair jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote computer repair in San Ramon, CA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.42 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in San Ramon, CA? For Remote Computer Repair jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in San Ramon, CA look for? The top searched job categories for Remote Computer Repair jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Computer Repair jobs? Cities near San Ramon, CA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Remote Care, Technician I

Remote Care, Technician I

Abbott

Pleasanton, CA • On-site, Remote

Full-time

Medical, Retirement

Posted 6 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

159th of 535 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position works out of our Pleasanton, California location in the Heart Failure Division. In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.
The Remote Care Technician I Provides technical and applications support for Division capital equipment systems to customers and Division staff. Efficiently and effectively provide troubleshooting to patients, clinics and field services personnel. Ensures human capital utilization is
balanced in the most cost effective manner in accordance with established budgets, policies, procedures and quality standards. Represents Technical Services in areas related to the quality system at product division levels in complaint handling, failure investigation, trend analysis, and tracking of quality actions in compliance with plans. Seeking candidates who will meet and exceed customer expectations by striving for the greatest possible reliability and quality in our products, processes and systems through accountable, competent, and professional support.
What You'll Work On
  • Answers internal and external clinical and technical questions via phone and email.
  • Develop a hypothesis of the root cause of a failure, generate a working solution, and put solution into action for immediate repair or resolution of the failure.
  • Provide feedback to customer or Division personnel involved.
  • Uses information sent from the field to diagnose system failures and consider root cause analysis to order parts to be sent to the field services group for repair of the system.
  • Resolves escalated customer issues where known or typical solutions cannot resolve problem. Identifies and implements the most effective and cost efficient means for resolution.
  • Determines if and when to deploy field service support and/or equipment to customer location.
  • Designs, develops, and implements content and materials for Technical Services training programs for employees in the Technical Services department.
  • Participates in the technical and clinical training of new employees. Updates education programs on a continuous basis.
  • Provide technical and clinical instruction to customer and Division employees on both an impromptu basis during support situations and in classroom situations during regularly scheduled classes.
  • Documents, updates, and completes all calls in the appropriate call support system.
  • Sends repair / replacement parts to customers and creates field service work orders when appropriate.
  • Provides input for technical bulletins, procedures, work instructions, and best practices for technical support of Division capital equipment products.
  • Support all Company initiatives identified by management and in support of Quality Management Systems (QMS),
    Environmental Management Systems (EMS), and other regulatory requirements.
  • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
  • Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications
  • Bachelor's Degree
  • An equivalent combination of education and work experience

Preferred Qualifications
  • Minimum 2 years Clinical or lab experience working with medical systems.
  • Strong oral, written, and computer (MS Word, Excel, Outlook) skills.
  • Customer service experience in a medical environment.
  • Superior customers experience a must.
  • Can do attitude a must.
  • Experience working in a broader enterprise/cross-division business unit model preferred.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
  • Ability to leverage and/or engage others to accomplish projects.
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
  • Multitasks, prioritizes and meets deadlines in timely manner.
  • Strong organizational and follow-up skills, as well as attention to detail.
  • Ability to maintain regular and predictable attendance.
  • Regularly scheduled overtime is a requirement of this position

Apply Now
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$22.50 - $45.00/hour
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
HF Heart Failure
LOCATION:
United States > Pleasanton : 6101 Stoneridge Dr
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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