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Remote Computer Repair Jobs in San Ramon, CA (NOW HIRING)

Kim Luxe Travel

Travel Customer Service

San Francisco, CA · Remote

$18.75 - $25.50/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Next Stop Travels

Travel Customer Representative

Oakland, CA · On-site +1

$18.50 - $25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Artech

Customer Support Representative-II

San Francisco, CA · Remote

$18.75 - $25.50/hr

Remote Duration: 3 months contract Job ID: #25-54023 Description * The schedule typically starts at 8 am ET or 9 am ET - the weekly schedule changes each week following a rotation in the team. The ...

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions! In this role, you will be responsible for providing remote and hands-on technical ...

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions! In this role, you will be responsible for providing remote and hands-on technical ...

Driven Brands

Customer Service Representative

Benicia, CA · On-site +1

$18.75 - $25.25/hr

M-F in-office, Saturdays remote * Shifts are 8 hours each, with a lunch break * Shifts will start between 6:00am-9:00am * Equipment provided Applicants for our positions are considered without regard ...

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Remote Computer Repair information

See San Ramon, CA salary details

$14

$22

$33

How much do remote computer repair jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for remote computer repair in San Ramon, CA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in San Ramon, CA? For Remote Computer Repair jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in San Ramon, CA look for? The top searched job categories for Remote Computer Repair jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Computer Repair jobs? Cities near San Ramon, CA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Interim Desktop Support

Interim Desktop Support

Aspire Public Schools

Oakland, CA • On-site, Remote

Full-time

Posted 28 days ago

Aspire Public Schools rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

208th of 543 rated elementary and secondary schools

Job description

Description
ABOUT ASPIRE
Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation.
Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy.
JOB SUMMARY
Desktop Support supports the technology needs of Aspire teachers and school staff. Desktop Support will be expected to troubleshoot and resolve technology support tickets both on-site and remotely as well as prepare, deploy and maintain systems.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Perform remote and on-site analysis, diagnosis, and resolution of desktop tickets for end-users.
  • Provide high quality technology support and customer service to school and regional staff
  • Provide prompt and detailed updates to tickets documenting progress and work completed
  • Prioritize and effectively manage ticket queue to meet SLA's
  • Prepare and deploy new systems for end-users and students; troubleshoot staff and student laptops and related hardware and software
  • Upgrade and reimage existing systems and transition users to new laptops
  • Help manage school technology infrastructure by implementing good lab, classroom, and server room management practices
  • Assist Manager with regional technology projects
  • Work with system and network administrators to support efficient operation of school technology infrastructure
  • Work with technology procurement team to recommend technology solutions to teachers and principals
  • Build and maintain positive relationships and customer service experiences with school and regional staff
  • Perform other duties as necessary to support Technology Operations at Aspire

Additional:
  • Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
  • Perform other related duties as required and assigned.

QUALIFICATIONS
  • Competencies:
  • Excellent technical knowledge of Microsoft Windows, Office and PC laptop components; working technical knowledge of Microsoft Server Products and Microsoft Active Directory; working technical knowledge of MacOS and iOS a plus
  • Able to troubleshoot and resolve basic desktop support issues with limited supervision; Effective in diagnosing more complex desktop problems
  • Able to troubleshoot hardware and software problems on a wide range of school technology including: PC and Mac laptops, Chromebooks, PC desktops, projectors, printers, document cameras, smartboards, iPads, Apple TV's, phone systems, etc.
  • Fast learner and effective in problem-solving unfamiliar technology
  • Works well independently and as part of a team; Able to effectively prioritize and multitask
  • Strong customer-service orientation and ability to provide excellent service to all customers; enjoys supporting teachers and understands the support needs of a school environment
  • Willingness and ability to travel by car to school sites
  • Willingness and ability to work flexible hours (nights and weekends) when necessary

  • Minimum educational level:
  • Bachelor's degree or equivalent work experience

  • Experience required:
  • 1-2 years relevant technology support experience; support within an educational environment a plus

  • Physical requirements:
  • Stand, walk or bend over, kneel, crouch, reach overhead, grasp, push, and pull. Move, lift and/or carry up to 30 pounds to shoulder height
  • Repetitive use of hands (i.e. fine manipulation, simple grasping, and power grasping)
  • Demonstrate normal depth perception
  • Sitting, walking or standing for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard, operate standard office equipment, and use a telephone
  • See and read a computer screen and printed matter with or without vision aids
  • Hear and understand speech at normal levels and on the telephone with or without auditory aides

  • Work authorization requirements:
  • Clear the Department of Justice background screening
  • Authorized to work in the United States
  • Provide health (TB) clearance (most update every four years)

WORK ENVIRONMENT
The work environment characteristics are representative of those in a normal office, classroom/school setting which one might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aspire Public Schools has implemented a Remote Work policy, limiting on-site office availability. Therefore, employees must have the ability to work remotely regularly. This position may also require periodic travel to school sites in order to interact with school leaders.
  • Work indoors in a standard office environment, computer lab, and/or classroom environment
  • Work is performed in indoor and outdoor environments
  • Exposure to dust, oils, and cleaning chemicals
  • Some exposure to childhood and other diseases in a school environment
  • May be required to work outside of typical work days and office hours to meet operational deadlines

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