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Remote Customer Advocate Jobs in San Ramon, CA (NOW HIRING)

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

To help drive this growth, our mission is to become the customer identity and access management ... Inspire developers at in person or remote events, including big industry conferences, panels ...

Sr. Customer Success Manager

San Francisco, CA · On-site +1

$120K - $153K/yr

Act as the customer advocate, ensuring their feedback is communicated internally to drive product ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...

... customer advocate. * Advance metrics and the setting of goals that provide visibility and ... remote teams. * Comprehensive knowledge of software testing process, methodology and best practices.

Senior Developer Advocate - Startups by the Bay The Senior Developer Advocate for Startups will be responsible for driving developer engagement among startups in the San Francisco Bay Area, by ...

Solutions Architect

San Francisco, CA · Remote

$147K - $190K/yr

While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company ... Be a customer advocate, closing the loop between customers, product teams and engineering ...

Staff Developer Advocate

San Francisco, CA · On-site +1

$220K - $240K/yr

Share technical war stories with customers, partners, and OSS communities Run signal capture for ... A remote-work allowance for home-office kit, co-working, or working elsewhere - we want you to have ...

Solutions Architect

San Francisco, CA · Remote

$147K - $190K/yr

Be a customer advocate, closing the loop between customers, product teams and engineering ... Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S ...

Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Staff ... Host workshops in the community and with internal customer communities. * Develop and share a ...

Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a Staff ... Host workshops in the community and with internal customer communities. * Develop and share a ...

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Remote Customer Advocate information

See San Ramon, CA salary details

$15

$24

$52

How much do remote customer advocate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer advocate in San Ramon, CA is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.35 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in San Ramon, CA?

For Remote Customer Advocate jobs in San Ramon, CA, the most frequently searched job titles are:

What cities near San Ramon, CA are hiring for Remote Customer Advocate jobs?

Cities near San Ramon, CA with the most Remote Customer Advocate job openings:

Infographic showing various Remote Customer Advocate job openings in San Ramon, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,496 per year, or $24.3 per hour.

Remote Customer Care Representative

San Jose, CA • Remote

ReqRoute, Inc
201 - 500 employees

$15 - $25/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

We are seeking a friendly and dependable Customer Care Representative to assist customers with questions, requests, and general support. This is an entry-level remote opportunity for someone who enjoys helping others and communicating professionally.

Requirements/Responsibilities

Responsibilities
Respond to customer questions through email, chat, or phone.
Provide helpful and professional customer support.
Assist with account, order, or service-related inquiries.
Document customer interactions accurately.
Resolve basic issues or escalate complex concerns when needed.
Maintain a positive and professional customer experience.
Complete assigned administrative and support tasks.
Qualifications
No prior customer service experience required.
Strong communication and interpersonal skills.
Friendly, patient, and professional attitude.
Basic computer and internet skills.
Ability to work independently and stay organized.
Strong attention to detail.
Reliable internet connection.
Benefits & Perks
Flexible part-time schedule.
Fully remote work.
Entry-level opportunity.
Training provided.
Work-from-home flexibility.
Supportive team environment.
Professional growth opportunities.
Competitive compensation based on role and qualifications.

Special Instructions ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

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About Reqroute

Sourced by ZipRecruiter

ReqRoute is a young, vibrant, and dynamic recruitment marketing agency focused on providing Recruitment Branding Solutions, HCM Business Consulting; Managed Services to its customers worldwide. No customer is small; we service small businesses to fortune 1000 customers across the globe. Based in the heart of Silicon Valley and offices in Vancouver & Toronto, Canada, we are passionate about building stronger employer brands to help employers attract the best talent. We differentiate ourselves by our strong value system, commitment to our clients, best practices and a sound industry experience in finding out-performers. ReqRoute develops sustainable relationships based on mutual trust, responsiveness and accountability. While we continue to expand the infrastructure and resources available to our clients, we remain nimble in our approach to customer service and the management of our relationships. We take time to properly understand our client needs and offer a full range of cost effective, client centric solutions to a diverse client base. We offer flexible delivery methods to help our clients achieve their specific recruitment branding objectives by using our platform. We put you on the driver’s seat by enabling you to track the effectiveness of your recruitment marketing campaign by providing you real time analytics that helps you make changes to strategies and reallocate budgets.

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

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