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Marriott Remote Jobs in San Ramon, CA (NOW HIRING)

Travel Customer Service

San Francisco, CA · Remote

$18.75 - $25.50/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

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Marriott Remote information

See San Ramon, CA salary details

$5

$17

$38

How much do marriott remote jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for marriott remote in San Ramon, CA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $20.14 per hour, depending on experience, location, and employer.

How does working remotely for Marriott impact daily collaboration with on-site teams?

When working remotely for Marriott, you will frequently use digital collaboration tools such as Microsoft Teams, Zoom, and email to coordinate with on-site colleagues. Regular virtual meetings, clear communication, and proactive follow-ups are essential for staying aligned with team goals and updates. While you may have fewer face-to-face interactions, Marriott emphasizes a connected and inclusive work culture, ensuring remote employees feel supported and engaged. Adapting to various time zones and maintaining responsiveness can be common challenges, but the company provides resources and training to help remote team members succeed.

What is the difference between Marriott Remote vs Marriott Front Desk Agent?

AspectMarriott RemoteMarriott Front Desk Agent
Work EnvironmentRemote, from home or remote officeOn-site at hotel lobby
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience
Job DutiesReservation management, customer inquiries remotelyCheck-in/out, guest assistance in person
Industry UsageGrowing remote hospitality rolesTraditional hotel front desk roles

Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.

What are the key skills and qualifications needed to thrive as a Marriott Remote employee, and why are they important?

To excel as a Marriott Remote employee, you generally need strong customer service skills, problem-solving abilities, and previous experience in hospitality or call center roles. Proficiency with reservation systems, CRM software, and communication tools like VoIP is typically required. Excellent verbal communication, patience, and self-motivation distinguish top performers in this remote setting. These competencies are crucial for delivering seamless guest experiences and maintaining Marriott’s high service standards from a remote environment.

What are Marriott remote jobs?

Marriott remote jobs are positions offered by Marriott International that allow employees to work from home or outside of traditional office settings. These roles can include customer service representatives, reservation agents, sales, marketing, IT, and other support positions. Working remotely for Marriott provides flexibility and the ability to balance work and personal life, while still being part of a global hospitality company. Eligibility, job duties, and technical requirements may vary by position.
What job categories do people searching Marriott Remote jobs in San Ramon, CA look for? The top searched job categories for Marriott Remote jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Marriott Remote jobs? Cities near San Ramon, CA with the most Marriott Remote job openings:
Infographic showing various Marriott Remote job openings in San Ramon, CA as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 48% Physical, 4% Hybrid, and 48% Remote job distribution, with an average salary of $36,973 per year, or $17.8 per hour.
Remote Front Desk Agent

Remote Front Desk Agent

Canary Technologies Corp

San Francisco, CA • On-site, Remote

$58K - $64K/yr

Full-time

Posted 8 days ago


Job description

About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
 
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
 
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
 
Join us in shaping the future of hospitality!
 

About the Role

As a Remote Front Desk Agent at Canary Technologies, you’ll deliver a warm, professional hotel check-in experience over live video. You’ll use hotel PMS systems (e.g., Opera Cloud, SkyTouch) to locate reservations, verify ID, and follow property-specific workflows with accuracy and care.

Responsibilities
  • Check guests in over video. Greet arriving guests, verify ID, confirm stay details, and complete check-in using property-specific workflows.
  • Navigate hotel PMS systems — including Opera Cloud, SkyTouch, and others — to locate reservations, validate guest identity, collect authorization, issue keys, and execute standard check-in steps.
  • Represent the hotel brand. Communicate in a polished, warm, hospitality-grade tone. Answer common arrival questions (room access, amenities, basic policies).
  • Follow structured, property-specific workflows. Each hotel has its own playbook during the pilot. Adherence matters.
  • Escalate the right things to the right place.
    • Urgent guest issues → on-site property staff
    • Technical or workflow issues → Canary Product / Engineering
  • Spot and flag unusual or sensitive situations — safety concerns, suspected fraud, compliance risks.
  • Document interactions and exceptions accurately within Canary's systems.
  • Hold the line on privacy, ID verification, and compliance standards. No shortcuts.
  • Give structured feedback to Product and Engineering on what is friction, what is unclear, and what would make the next check-in faster or safer.
Qualifications
  • 1–3+ years in hospitality (front desk, guest services, reservations) or comparable live, customer-facing support.
  • Hands-on familiarity with hotel PMS platforms; Opera Cloud, Cloudbeds, or SkyTouch experience strongly preferred.
  • Experience handling guest check-ins and reservation-lookup workflows.
  • Strong verbal communication — clear, warm, professional, and guest-ready on camera.
  • Calm, solution-oriented presence in live guest interactions.
  • High reliability and attendance consistency.
  • Comfortable working independently in a structured, process-driven environment.
  • Strong, stable internet connection and a quiet, professional remote workspace.
Compensation

The base salary range for this role is $58,000 - $64,000. In addition to base salary, this position is eligible for a performance-based bonus paid quarterly, with a target of $5,800 - $6,400 annually. This brings the total expected cash compensation range to $64,000 - $70,8000.

Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity.

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
 
Canary Days:  As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
 
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
 
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
 
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.  Spend time working with the team in their office, and use the rest of your time exploring a new city!
 
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
 
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.