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Remote Computer Repair Jobs in Redding, CA (NOW HIRING)

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Remote Computer Repair information

See Redding, CA salary details

$13

$21

$32

How much do remote computer repair jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote computer repair in Redding, CA is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.27 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Redding, CA? The most popular types of Computer Repair jobs in Redding, CA are:
What are popular job titles related to Remote Computer Repair jobs in Redding, CA? For Remote Computer Repair jobs in Redding, CA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Redding, CA look for? The top searched job categories for Remote Computer Repair jobs in Redding, CA are:
What cities near Redding, CA are hiring for Remote Computer Repair jobs? Cities near Redding, CA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Redding, CA as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,078 per year, or $21.2 per hour.

Customer Experience Representative

DR KILLIGANS INC

Redding, CA • Remote

$16.90 - $20/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

About Us: At Dr. Killigan's, we believe in a safer, more holistic approach to pest management. By Killing Them Softly™, we prioritize well-being, ensuring a home environment that is not only pest-free but also free from harmful chemicals. Join us in our pursuit to redefine pest control, offering plant-powered solutions that empower individuals and families to reclaim their living spaces without compromising on safety or peace of mind. If you're passionate about making a positive impact on homes and the environment, Dr. Killigan's, Inc. welcomes you to be a part of our dedicated team.
Employee Job Title: Customer Experience Representative (CX)
Location: Remote
Hours: Part-time, approximately 10 hours per week. Shifts are scheduled between 8:00 a.m. and 4:30 p.m., with afternoon and weekend availability required.
Reports To: Customer Experience Supervisor
Classification: Hourly, Non-Exempt
 

Job Description: The Customer Experience Representative, CX, is responsible for engaging in customer relations regarding our products and responding to questions and concerns via our support email and phone services. This position plays a pivotal role, acting as a regular point of contact with our customers, adding value by responding to our customer’s needs with empathy and solutions. This position also gives the company an understanding of our platform's health by receiving real-time user feedback. CX acts as a liaison to our customers, providing product and service information and resolving problems that our customer accounts might face with accuracy and efficiency. 

Requirements:

  • Serve customers by providing personalized advice for resolving their pest issues 
  • Attract potential customers by answering product and service questions and suggesting information about other products and services
  • Maintain a positive, empathetic, and professional attitude toward customers
  • Respond promptly to customer inquiries by email, chat, and phone
  • Maintain a thorough knowledge of the entire catalog of DK products
  • Open customer accounts by recording account information
  • Maintain customer records by updating account information in Shopify
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Collaborate with other departments and research to provide the customer with the best solution
  • Check and respond daily to the following platforms:
    • CRM system Gorgias to respond to appropriate tickets 
    • Shopify for our website storefront
    • Amazon Seller Central Messages, incoming orders, and feedback
    • Amazon for message response, order confirmation, troubleshooting, feedback, and customer outreach
    • Junip for product reviews and customer experience
    • Deposco/Launch for orders, replacements, and returns
    • Recharge.Launch for shipping claims
    • Skio for Customer subscription updates and errors
    • Monday.com for department projects
    • Slack for company communications
    • Gmail for business email
    • Meta Desktop Suite for Facebook and Instagram interactions, influencer referrals, comment moderation and customer service solutions
    • SocialSnowball for affiliate management and sales tracking
    • Klayvio for Customer Email Experience and code creation
    • 1Text for Customer Text message experience management

Qualifications & Competencies:

  • A minimum of 2 years of customer service experience, preferably with a well-known brand or in an e-commerce setting, is preferred.
  • Proven experience working remotely, demonstrating self-motivation, discipline, and the ability to collaborate effectively with remote teams.
  • Strong verbal and written communication skills, with an emphasis on phone interactions and accurate documentation.
  • Knowledge of entomology or pest-related products is a plus.
  • Sales Experience a plus
  • Proficient in Mac systems, Gorgias, Monday.com, and Google Workspace
  • Committed to delivering an excellent customer experience with empathy and professionalism
  • Detail-oriented, organized, adaptable, and able to remain calm under pressure in a fast-paced environment
  • Emotionally intelligent, building authentic customer and team connections
  • Willingness to occasionally travel for company events, including an annual team retreat

Benefits:

  • Holiday Pay Benefit: Customer Experience Representatives working partial hours on company-observed holidays will receive 1.5x their regular pay rate
  • 5 Days (40 Hours) of Paid Sick Leave Annually

Apply