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Company Overview:
At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don't just build software; we obsess over our users' goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.
At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world.
We do not just build software; we obsess over our users' goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent-people like you-to Elevate the Craft and do the most impactful work of your career. While we may not have an immediate opening that perfectly aligns with your background today, we are continuously scaling our teams and looking for exceptional people to join our talent community.
About This Opportunity:
In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. By joining our general talent community, you place yourself at the front of the line for future opportunities across our expanding global organization. You will introduce your skills to our leadership teams, ensuring that when the right position opens, we can accelerate your journey into the team.
You will also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.
We are continuously expanding across various departments, including:

• Engineering: Build, test, or deploy resilient video management infrastructure that simplifies how millions of global users capture and search digital knowledge.
• Product: Design intuitive user interfaces or map product strategies that elim.
• Sales & Marketing: Cultivate meaningful organizational partnerships, scale our brand reach, or guide customers to ensure they maximize the value of their learning ecosystem.
• Operations: Optimize our internal systems, protect fiscal health, or build workplace programs that empower a global, remote-first team to execute seamlessly.

Values in Action:

• Customer First, Always: You proactively surface friction points in the customer experience before they are escalated-and propose solutions, not just reports.
• Thrive Together: You share work-in-progress for early feedback, knowing that challenge improves the outcome. You separate critiques of ideas from critiques of people.
• Elevate the Craft: You hold the bar high on your own work and invest in developing those around you. You treat every project as an opportunity to learn something new.
• Act with Ownership: You define success by outcomes, not activity. You flag problems early and bring a proposed path forward, not just the problem.
• Clarity Over Complexity: You default to the simpler solution. Your written communication-internal or external-is direct, specific, and free of filler.

How we Thrive:
"You'll join a team where we challenge ideas, not people, knowing our success depends on our collective wisdom. We believe in simple elegance and holding ourselves accountable to outcomes, not just activity". We operate with high emotional intelligence, supporting each other through complex technical and business challenges to turn video into a natural extension of human communication.
We look forward to connecting with you and exploring potential opportunities at Panopto.
What We're Looking For:

• A Passion for Impact: You are genuinely excited by technology, innovation, and finding creative ways to solve complex problems.
• A Collaborative Teammate: You thrive in a remote-first environment, bringing a strong team-first attitude and a knack for building connections across digital spaces.
• An Adaptable Learner: You possess a growth mindset, always looking for opportunities to expand your skills and continuous learning.
• A Stellar Communicator: You possess top-notch interpersonal skills and can articulate ideas clearly, thoughtfully, and diligently.
• A Driven Self-Starter: You approach your work with a proactive, results-oriented mindset, taking ownership of projects and seeing them through to success.

What We Offer:
At Panopto, we believe in supporting our people as much as we do our technology. Our competitive compensation and benefits package includes:

• Fast-Track Career Growth: Tap into a rocket-fueled career trajectory with ample opportunities to learn, lead, and advance.
• A Vibrant Culture: Work within a collaborative, inclusive, and genuinely supportive remote community.
• Cutting-Edge Projects: The unique chance to work on industry-leading video technology that impacts millions of users worldwide.
• Total Rewards: A comprehensive benefits package designed to support your health, wealth, and well-being.

You'll join a team that thrives on collaboration and mutual support. We're a group of action-oriented individuals, passionate about pushing the boundaries of video technology. We work alongside colleagues who are not only talented but also genuinely invested in each other's success. Our team dynamic fosters a positive and inclusive environment where your contributions are valued, and your growth is encouraged. We believe in working together to achieve extraordinary results, making Panopto a place where you'll look forward to coming to work each day.
Beyond the Requirements: At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
Recruiting Tips: From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable Recruiting Tipsfrom our team.
The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently:
Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer
Our people and culture
Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work.
Our purpose
We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.
Panopto is an Equal Opportunity Employer.
We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.
Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely.
Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.
Use of Artificial Intelligence (AI):
Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates.
Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy.
By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above.
We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities.
To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process.
Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.
We may utilize vendor tools to assist with the AI process. Vendor functions are 'skill assessments' or 'resume analysis'.
Panopto is dedicated to a fair and equitable hiring process for all candidates.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.