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Remote Community Guide Jobs in New Jersey (NOW HIRING)

... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ... Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an ...

... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ... Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an ...

... broader data science community. Your Work: * Lead the design, development, and validation of ... Guide business users on model assumptions, limitations, and best practices. * Coach and mentor ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

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Remote Community Guide information

What is a remote community guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by remote community guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a remote community guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What job categories do people searching Remote Community Guide jobs in New Jersey look for? The top searched job categories for Remote Community Guide jobs in New Jersey are:
What cities in New Jersey are hiring for Remote Community Guide jobs? Cities in New Jersey with the most Remote Community Guide job openings:
Infographic showing various Remote Community Guide job openings in New Jersey as of June 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Contract. Highlights an 20% In-person, and 80% Remote job distribution.

Community Health Worker, Patient Engagement

Imagine Pediatrics

Newark, NJ โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Who We Are
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
What You'll Do
Note: The primary location for this role is remote in Newark, NJ, but will entail frequent travel throughout the area.
As part of the Patient Engagement Team, this role supports patients in re-engaging with Imagine Pediatrics services, ensuring they receive appropriate support by meeting them where they are. The role partners with an interdisciplinary team to address patient needs and enhance re-engagement of patients who were previously enrolled but did not complete onboarding or have not actively utilized services, ensuring they are supported in reconnecting with Imagine Pediatrics care. You will:
  • Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas
  • Provide hands-on support to patients and caregivers, including assisting with program re-enrollment, onboarding, and mobile app setup and utilization
  • Preform telephonic outreach to caregivers of attributed patients to re-engage children in care, support seamless onboarding, and re-engage those who missed their initial onboarding visit or have not utilized services post-onboarding.
  • Educate patients and caregivers on Imagine Pediatric services and available community resources, ensuring they understand how to access care and support
  • Maintain and gather up-to-date knowledge of local community resources (e.g., social services, healthcare providers, SDOH supports) and connect families to appropriate services
  • Conduct community events and facility rounding to engage eligible patients, strengthen relationships, and support ongoing program participation
  • Partner with our Behavioral Health teams and local behavioral health providers to support safe patient discharge planning and ensure seamless connection to community-based resources and ongoing care.
  • Partner with caregivers, families, and facility staff to identify and address barriers to engagement, and access to care and work with leadership on ensuring workflows exist to enable access to care
  • Collaborate closely with the Patient Engagement Team (Outreach & Enrollment), including Outreach Specialists and Registered Nurses, to support patient re-engagement goals
  • Support non-clinical care coordination efforts in the community, including assisting with:
    • Connecting patients to primary care providers
    • Facilitating pharmacy access and medication-related needs
    • Providing basic discharge and follow-up support
    • Addressing social determinants of health (SDOH) needs
    • Removing barriers to care and service access
    • Support outreach efforts through outbound engagement calls, as needed, to assist with enrollment, follow-up, and achievement of patient engagement metrics

What You Bring & How You Qualify
First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. You will need:
  • A valid driver's license
  • A bachelor's degree
  • Bilingual (Spanish) required, Medical Interpreter Certification preferred
  • Ability to travel frequently
  • 3+ years of experience in a healthcare setting (patient-facing hospital or facility role)
  • Ability to navigate ambiguity, think critically, take initiative, and stay organized
  • Ability to manage multiple tech platforms
  • Experience working in a patient-facing hospital or facility role
  • Experience working as part of an interdisciplinary team
  • National Community Health Worker Certification highly preferred

What We Offer (Benefits + Perks)
The role offers an hourly range of $23 - $28 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
We provide these additional benefits and perks:
  • Competitive medical, dental, and vision insurance
  • Healthcare and Dependent Care FSA; Company-funded HSA
  • 401(k) with 4% match, vested 100% from day one
  • Employer-paid short and long-term disability
  • Life insurance at 1x annual salary
  • 20 days PTO + 10 Company Holidays & 2 Floating Holidays
  • Paid new parent leave
  • Additional benefits to be detailed in offer

What We Live By
We're guided by our five core values:
Our Values:
  • Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
  • Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
  • Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
  • Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
  • One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward - together.

We Value Diversity, Equity, Inclusion and Belonging
We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.