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Remote Community Guide Jobs in Kansas (NOW HIRING)

About the Role As Software Engineering Manager leading a NinjaOne product, you will guide and grow ... community. We honor your flexibility needs with full-time work that is hybrid remote. We have you ...

USA/Canada (Remote) Travel: ~25% Company Profile: CGS Immersive develops Cicero and TeamworkAR, two ... Consistent record of guiding customers from pilot programs to full enterprise adoption.

... and guiding engineering teams in applying data‑driven optimizations that improve throughput ... community. We honor your flexibility needs with full-time work that is hybrid remote. We have you ...

... and guiding engineering teams in applying data‑driven optimizations that improve throughput ... community. We honor your flexibility needs with full-time work that is hybrid remote. We have you ...

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Remote Community Guide information

What is a Remote Community Guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by Remote Community Guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a Remote Community Guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Kansas? For Remote Community Guide jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Community Guide jobs in Kansas look for? The top searched job categories for Remote Community Guide jobs in Kansas are:
What cities in Kansas are hiring for Remote Community Guide jobs? Cities in Kansas with the most Remote Community Guide job openings:
Community Health Worker - Care Transformation - FT - Day

Community Health Worker - Care Transformation - FT - Day

Stormont Vail Health

Topeka, KS • Remote

$18 - $23.50/hr

Full-time

Posted 21 days ago


Stormont Vail Health rating

6.0

Company rating: 6.0 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

738th of 881 rated healthcare providers


Job description

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Non-Exempt
A Brief Overview
The Community Health Advocate (CHA) is responsible for outreaching to members of the community to provide public health services to individuals in a variety of settings, including clinic sites and / or community settings. As a CHA you will educate and guide patients through the medical system and navigate and access community services, other resources, and adopt healthy behaviors. CHAs take a dedicated approach to building trusting relationships while providing confidential, culturally sensitive and compassionate care. The CHA provides valuable support to individuals helping them to navigate the health system by partnering with them to maintain scheduled appointments, coordinate care within the inter-disciplinary team and facilitating resource referrals
Experience Qualifications

  • 1 year Healthcare related field experience Required


Skills and Abilities

  • Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community.
  • Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Work collaboratively with other staff members, service providers, and professionals.
  • Demonstrate excellent interpersonal skills with patients, colleagues, community leaders
  • Knowledge of prenatal care, breastfeeding, infant and child development. General understanding of medical terminology
  • Excellent time management skills, organizational skills, change oriented, Comfortable in a fast-paced environment with multiple cases.


Licenses and Certifications

  • Community Health Worker Certification Preferred or
  • Doula Certification Preferred


What you will do

  • Provide coordination of care to patients and their families.
  • Provide education and support to patients and their families
  • Provide social determinants of health screenings, referrals for services and appropriate follow up
  • Build and establish trusting relationships with patients, healthcare providers, agencies and other resources to best connect patients and their families to helpful services.
  • Assist families with enrollment into other programs and resources, such as KanCare, Medication Assistance Programs, Transportation assistance
  • Follow up with patients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers
  • Send referrals to RN Care Manager or Social Worker for individuals and/or families who need further assistance with medical and social resources.
  • Document all appointments, referrals, and encounters, etc. in the appropriate data system/electronic medical records relevant to individual patients
  • Network with other agencies, programs and partners to ensure they understand services and support available to local families.
  • Understand local programming and services available to families, along with being familiar with agencies and healthcare offices' referral process.
  • Participate in program activities available to families, some nights and weekends.
  • Attend meetings, webinars and trainings as needed.
  • Keep patient's medical and social information confidential. Complies with Stormont Vail Health policies and standards
  • Other duties as assigned


Travel Requirements

  • 50%


Required for All Jobs

  • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
  • Performs other duties as assigned


Patient Facing Options

  • Position is Patient Facing


Remote Work Guidelines

  • Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
  • Stable access to electricity and a minimum of 25mb upload and internet speed.
  • Dedicate full attention to the job duties and communication with others during working hours.
  • Adhere to break and attendance schedules agreed upon with supervisor.
  • Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.


Remote Work Capability

  • Hybrid


Scope

  • No Supervisory Responsibility

  • No Budget Responsibility No Budget Responsibility


Physical Demands

  • Balancing: Rarely less than 1 hour
  • Carrying: Occasionally 1-3 Hours
  • Climbing (Ladders): Rarely less than 1 hour
  • Climbing (Stairs): Rarely less than 1 hour
  • Crawling: Rarely less than 1 hour
  • Crouching: Occasionally 1-3 Hours
  • Driving (Automatic): Occasionally 1-3 Hours
  • Eye/Hand/Foot Coordination: Occasionally 1-3 Hours
  • Feeling: Occasionally 1-3 Hours
  • Grasping (Fine Motor): Occasionally 1-3 Hours
  • Grasping (Gross Hand): Occasionally 1-3 Hours
  • Handling: Occasionally 1-3 Hours
  • Hearing: Frequently 3-5 Hours
  • Kneeling: Rarely less than 1 hour
  • Lifting: Occasionally 1-3 Hours
  • Operate Foot Controls: Occasionally 1-3 Hours
  • Pulling: Occasionally 1-3 Hours
  • Pushing: Occasionally 1-3 Hours
  • Reaching (Forward): Occasionally 1-3 Hours
  • Reaching (Overhead): Occasionally 1-3 Hours
  • Repetitive Motions: Rarely less than 1 hour
  • Sitting: Occasionally 1-3 Hours
  • Standing: Occasionally 1-3 Hours
  • Stooping: Rarely less than 1 hour
  • Talking: Frequently 3-5 Hours
  • Walking: Occasionally 1-3 Hours


Working Conditions

  • Burn: Rarely less than 1 hour
  • Combative Patients: Rarely less than 1 hour
  • Extreme Temperatures: Occasionally 1-3 Hours
  • Infectious Diseases: Rarely less than 1 hour
  • Needle Stick: Rarely less than 1 hour
  • Noise/Sounds: Occasionally 1-3 Hours
  • Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
  • Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.


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