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Remote Community Guide Jobs in Kansas (NOW HIRING)

NinjaOne

Enterprise Solutions Engineer

Kansas, KS · On-site +1

$94K - $117K/yr

Own the full pre-sales technical experience for enterprise accounts--guiding prospects through ... community.  We honor your flexibility needs with full-time work that is hybrid remote. We have ...

Edovo

Content Partnerships Coordinator

Anthony, KS · On-site +1

Users have access to thousands of hours of self-guided learning materials. Upon release, our ... Chicago Community Trust grant award winner; Impact Engine portfolio member; SXSW Civic Tech ...

L3Harris Technologies

Lead, Electrical Engineer

Wichita, KS · On-site +1

$143K - $149K/yr

Fundamental to our culture is an unwavering focus on values, dedication to our communities, and ... This position will be remote with travel to Greenville as needed. Candidates must sit in Fort Worth ...

UnitedHealth Group

Senior Account Manager

Wichita, KS · Remote

REMOTE IN WICHITA, KS Optum is a global organization that delivers care, aided by technology to ... Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and ...

Epiq

Client Services Project Manager

Kansas City, KS · Remote

$90K - $115K/yr

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... LI-Remote The Compensation range for this role is $90,000 - $115,000 USD annually and may be ...

Lochner

Aviation Planner

Lenexa, KS · On-site +1

... to work, enhancing communities across the US. To achieve this, we hire candidates of all ... We believe collaboration is more than a buzz word -- it is a guiding principle in which every point ...

Lochner

Roadway Design Engineer - Kansas City, KS

Lenexa, KS · On-site +1

$72K - $88K/yr

... and Community Resources (energy, water, and Environmental). Are you ready to join us on this ... We believe collaboration is more than a buzz word -- it is a guiding principle in which every point ...

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Remote Community Guide information

What is a Remote Community Guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by Remote Community Guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a Remote Community Guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Kansas? For Remote Community Guide jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Community Guide jobs in Kansas look for? The top searched job categories for Remote Community Guide jobs in Kansas are:
What cities in Kansas are hiring for Remote Community Guide jobs? Cities in Kansas with the most Remote Community Guide job openings:
Remote Community Guide jobs near you
Enterprise Solutions Engineer

Enterprise Solutions Engineer

NinjaOne

Kansas, KS • On-site, Remote

$94K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

About The Role
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
Location: We are flexible on remote work from home if you are located in the USA and reside in one of the following states - CO, GA, *IL, KS, & NC. 
Priority will be given to applicants who reside in the following cities or are willing to relocate unassisted: Denver, Raleigh, Charlotte, St. Louis Metro (IL residence required), *Chicago Metro, and Atlanta
Travel Requirement: ~30%, including strategic customer meetings, industry events, and team collaboration.
 
What You’ll Be Doing
  • Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages.
  • Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals.
  • Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success.
  • Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management.
  • Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction.
  • Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model.
  • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums.
  • Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment.
Technical Requirements
  • Proficiency in Windows environments (registry, services, performance troubleshooting).
  • Familiarity with Linux/macOS systems and basic command-line troubleshooting.
  • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections.
  • Hands-on experience with ITSM platforms and endpoint lifecycle management.
  • Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred.
  • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure.
  • Experience with Salesforce, Jira, Highspot, or equivalent systems is required.
About You
  • 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers.
  • Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale.
  • Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders.
  • Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms.
  • Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives.
  • Known for high emotional intelligence, technical credibility, and a customer-first mindset.
  • Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools.
  • Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus.
About Us  
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
 
What You’ll Love  
We are a collaborative, kind, and curious community.  
We honor your flexibility needs with full-time work that is hybrid remote.  
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 
We help you prepare for your financial future with our 401(k) plan. 
We prioritize your work-life balance with our unlimited PTO. 
We reward your work with opportunity for growth and advancement. 
 
Additional Information 
This position is NOT eligible for Visa sponsorship. 
 
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $140,000 to $200,000 per year with On Target Earnings of $140,000 to $200,000 per year.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 
 
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