Associate Director, Reporting and Analysis College Board - Operations Location: * This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday ...
Associate Director, Reporting and Analysis College Board - Operations Location: * This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday ...
Associate Director, SSD Experience College Board - Operations Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and ...
Associate Director, SSD Experience College Board - Operations Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and ...
College Board - Engagement and Reach (EaR) Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees are required to ...
College Board - Engagement and Reach (EaR) Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees are required to ...
Principal Engineer College Board - Technology Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in ...
Principal Engineer College Board - Technology Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in ...
College Board - Engagement and Reach (EaR) Location: This is a fully remote role, aligned to core EST hours . Candidates who live near CB offices have the option of being fully remote or hybrid. All ...
College Board - Engagement and Reach (EaR) Location: This is a fully remote role, aligned to core EST hours . Candidates who live near CB offices have the option of being fully remote or hybrid. All ...
Security Architect, Product
$66.50 - $86/hr
College Board - Technology - Product Security Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in ...
Security Architect, Product
$66.50 - $86/hr
College Board - Technology - Product Security Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in ...
Senior Product Manager, Identity & Authentication
$129K - $170K/yr
College Board - Digital Product : This is a fully remote role, aligned to working core EST hours Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees ...
Senior Product Manager, Identity & Authentication
$129K - $170K/yr
College Board - Digital Product : This is a fully remote role, aligned to working core EST hours Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees ...
Senior QA Automation Engineer College Board - Technology - AI Services Infrastructure Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote ...
Senior QA Automation Engineer College Board - Technology - AI Services Infrastructure Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote ...
College Board - BigFuture Location: This is a remote role, aligned to core EST hours . Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in ...
College Board - BigFuture Location: This is a remote role, aligned to core EST hours . Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in ...
College Board - Technology - Team Name Location: 1) This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)
College Board - Technology - Team Name Location: 1) This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)
Associate Director, AP Reading Operations & Exam Production College Board - AP Reading & Exam Production Location: This is a remote role. Candidates who live near CB offices have the option of being ...
Associate Director, AP Reading Operations & Exam Production College Board - AP Reading & Exam Production Location: This is a remote role. Candidates who live near CB offices have the option of being ...
Senior Director, New Course Design & Development Operations College Board - AP&I Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid ...
Senior Director, New Course Design & Development Operations College Board - AP&I Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid ...
Engineering Manager College Board - Technology Location : This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)
Engineering Manager College Board - Technology Location : This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)
Product Designer College Board - Technology - Assessment Authoring Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and ...
Product Designer College Board - Technology - Assessment Authoring Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and ...
Lead Mobile Engineer, Deliver
$104K - $138K/yr
College Board - Lead Mobile Engineer Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB ...
Lead Mobile Engineer, Deliver
$104K - $138K/yr
College Board - Lead Mobile Engineer Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB ...
Senior Mobile Engineer, Deliver
$136K - $170K/yr
College Board - Senior Mobile Engineer Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB ...
Senior Mobile Engineer, Deliver
$136K - $170K/yr
College Board - Senior Mobile Engineer Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB ...
College Board - Operations Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are ...
College Board - Operations Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are ...
Senior Data Scientist, Data Science Team College Board - Technology Division Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid ...
Senior Data Scientist, Data Science Team College Board - Technology Division Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid ...
College Board - Technology Division Location : This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type
College Board - Technology Division Location : This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type
Associate Director, Community Content Implementation College Board - BigFuture Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid ...
Associate Director, Community Content Implementation College Board - BigFuture Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid ...
Remote College Board information
What skills and qualifications are needed to thrive as a Remote College Board employee?
How does working remotely for College Board influence collaboration and communication within the team?
What is a Remote College Board position?
What is the difference between Remote College Board vs Remote Education Coordinator?
| Aspect | Remote College Board | Remote Education Coordinator |
|---|---|---|
| Required Credentials | High school diploma or equivalent; knowledge of college admissions | Bachelor's degree in education, counseling, or related field |
| Work Environment | Remote, primarily administrative and outreach tasks | Remote or hybrid, involving program coordination and student support |
| Employer & Industry Usage | Educational organizations, testing agencies, college admissions | Educational institutions, nonprofits, school districts |
| Common Search & Comparison | Focuses on college admissions testing and outreach | Focuses on managing educational programs and student services |
The Remote College Board role primarily involves administering college entrance exams and outreach, requiring knowledge of testing procedures. In contrast, a Remote Education Coordinator manages educational programs and student support services, often requiring a background in education or counseling. Both roles are remote and serve the education industry but differ in responsibilities and required credentials.

Job description
College Board - Operations
Location:
- This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes.
Role Type:
- This is a full-time position
About the Team
The Operations Division at College Board is focused on leading the organization's transformation to support delivery of digital assessments. The division aims to provide strong customer engagement and world-class digital assessment delivery experience that supports millions of students and thousands of schools and test centers annually. The Customer Engagement & Experience(CEE) department is a combination of teams that support our key constituents: students, parents, educators, and our state partners that represent approximately two million contacts per year. This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to help improve the overall customer experience.
About the Opportunity
As the Associate Director, Reporting and Analysis, you will turn operational data into decisions that improve performance across College Board's customer engagement ecosystem. Your work will directly enable leaders to understand performance drivers, where we are off track, and what actions will most improve customer experience, efficiency, and outcomes. You will own the reporting and insight layer that powers Business Reviews and day-to-day decision-making across major programs (AP, College Readiness Assessments, CLEP, Financial Aid Services, and others).
Success in this role means that CEE leaders consistently use your insights to take clear, timely action, and that performance measurably improves as a result.
In this role, you will:
Drive Performance Through Insight
- Translate complex operational data into clear, actionable insights that drive measurable improvements in customer experience, efficiency, and team performance
- Identify root causes of performance gaps (e.g., call drivers, volume spikes, resolution inefficiencies) and recommend specific actions to address them
- Equip leaders to quickly understand performance, what is driving it, and what actions will have the greatest impact
- Shift reporting from retrospective summaries to forward-looking insights that influence decisions and outcomes
Enable High-Quality Business Decisions
- Own the insight layer for Business Reviews with senior leadership, ensuring discussions focus on what matters most, highlight risks and tradeoffs, and drive clear decisions and follow-up actions
- Partner with CEE senior leaders to define success metrics, targets, and performance narratives
- Proactively surface trends and emerging risks before they impact performance
Build Scalable Visibility into Operations
- Build efficient, scalable reporting solutions that significantly reduce manual reporting efforts
- Standardize key metrics so leaders operate from a shared understanding of performance and success
- Design dashboards and reporting that provide real-time clarity into performance across programs, channels, and teams
- Ensure reporting tools (e.g., Tableau, Salesforce, AWS, vendor platforms) are used consistently to enable faster, better decision-making
Act as a Strategic Thought Partner
- Serve as the go-to expert for translating data into business-relevant insights and recommendations
- Partner cross-functionally with Technology, Operations, and Program teams to improve data quality and accessibility, and identify new opportunities to use data to drive performance
- Proactively identify opportunities to use data to improve performance and influence priorities
- Advocate for changes in reporting, tools, or processes that will increase clarity, speed, and impact of decision-making
What Success Looks Like
- Leaders consistently use your insights to take action and improve results
- Business Reviews are decision-focused, not data-heavy
- Performance issues are identified early and addressed at the root cause
- Reporting is trusted, standardized, and drives alignment across teams
- The organization spends less time producing reports and more time acting on insights
About You
Exceptional candidates can effectively speak to:
- A bachelor's degree and 3+ years' experience with tools such as Tableau, AWS, and Salesforce, or similar platforms
- Advanced skills in Excel (e.g., complex formulas, pivot tables, etc.) and strong data visualization capabilities
- Proven ability to work with large datasets and translate them into actionable insights
- Strong consultative, analytical, planning, and organizational skills
- A hands-on, execution-oriented mindset with a bias toward impact
- An ease working in undefined situations and evidence of creating clarity and path forward
- The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business.
- There is a strong preference for candidates who have experience working in or with call center operations
All roles at College Board require:
- A passion for expanding educational and career opportunities and mission-driven work
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
- Clear and concise communication skills, written and verbal
- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
- Authorization to work in the United States
About Our Process
- Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
- While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
- The hiring range for this role is $56,000 - $100,000
- Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
- We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
- We adjust salaries by location to ensure fairness, no matter where you live.
You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.
#LI-REMOTE
#LI-ND1
About College Board
Sourced by ZipRecruiter
Industry
Education programs administration
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1900