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Remote Claims Negotiator Jobs (NOW HIRING)

Main Street Renewal

Senior Claims Consultant

Austin, TX · On-site +1

Highly qualified candidates outside the Austin area for a remote work arrangement. Position Summary ... Assistin claim preparation, documentation, and negotiation efforts. * Support disaster response ...

Main Street Renewal

Senior Claims Consultant

Highly qualified candidates outside the Austin area for a remote work arrangement. Position Summary ... Assistin claim preparation, documentation, and negotiation efforts. * Support disaster response ...

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Remote Claims Negotiator information

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$34.5K

$72.6K

$138.5K

How much do remote claims negotiator jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote claims negotiator in the United States is $72,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $101,500.00 per year, depending on experience, location, and employer.

What does a remote claims negotiator do?

A Remote Claims Negotiator is responsible for evaluating, negotiating, and settling insurance claims on behalf of an insurance company or third-party administrator while working from a remote location. Their job involves reviewing claim details, communicating with claimants, gathering necessary documentation, and ensuring fair settlements in line with policy guidelines. They must have strong analytical, negotiation, and communication skills to resolve claims efficiently and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote claims negotiator?

To thrive as a Remote Claims Negotiator, you need strong analytical skills, a thorough understanding of insurance policies, and relevant experience or certification in claims handling. Familiarity with claims management software, virtual communication platforms, and industry-specific databases is essential. Excellent negotiation, problem-solving, and interpersonal skills help you resolve disputes effectively and maintain positive client relationships. These skills ensure accurate claim settlements, customer satisfaction, and efficient remote workflow management.

What are the main challenges faced by a remote claims negotiator and how can they be managed effectively?

A Remote Claims Negotiator often faces challenges such as building rapport with clients and third parties without face-to-face interaction, navigating complex claims cases, and staying updated with regulatory changes. Effective communication skills, strong organization, and proactive use of digital collaboration tools are key to overcoming these hurdles. Regular virtual meetings, ongoing training, and clear documentation help ensure smooth workflow and successful negotiations in a remote setting.

What is the difference between Remote Claims Negotiator vs Remote Claims Adjuster?

AspectRemote Claims NegotiatorRemote Claims Adjuster
Required CredentialsCertifications in insurance and negotiation skillsInsurance licenses, certifications vary by state
Work EnvironmentPrimarily remote, client-facing negotiationsRemote or on-site, assessing claims and inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusters, third-party firms
Common Search & ComparisonYesYes

The main difference between a Remote Claims Negotiator and a Remote Claims Adjuster lies in their focus. Negotiators primarily handle settlement discussions and aim to reach favorable outcomes for clients, often requiring negotiation certifications. Adjusters evaluate damages, inspect claims, and determine coverage, often needing specific insurance licenses. Both roles are remote-friendly and operate within the insurance industry, but their core responsibilities differ, making them distinct career paths within claims processing.

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What are the most commonly searched types of Claims Negotiator jobs?

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Remote Claims Negotiator jobs near you
Infographic showing various Remote Claims Negotiator job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $72,638 per year, or $34.9 per hour.

General Liability & Premises Liability Claims Adjuster (Remote)

CCMSI

Nashville, TN • Remote

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

OverviewSenior General Liability & Premises Liability Claims Adjuster (Remote)Compensation: $75,000-$85,000 annually (based on experience)Schedule: Monday-FridayWork Model: Fully Remote 

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary 

The General Liability & Premises Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of commercial general liability, premises liability, and bodily injury claims within a national accounts environment.

This role supports several high-profile national account programs operating within the hospitality, retail, and entertainment industries, requiring exceptional communication, strong liability analysis, and the ability to independently manage claims from assignment through resolution.

Approximately 15% of the claim inventory involves New York exposures, making an active New York Adjuster License a requirement for consideration. Claims are handled across multiple jurisdictions nationwide and frequently involve litigated matters, attorney representation, bodily injury exposures, and complex liability investigations.

The ideal candidate brings significant experience handling commercial general liability and premises liability claims, understands litigation management and defense counsel oversight, and is comfortable working directly with sophisticated national account clients that expect responsiveness, thorough documentation, and proactive claim management.

This is not a high-volume production environment. Adjusters are expected to own their files, exercise sound judgment, maintain strong client relationships, and deliver high-quality claim outcomes.

ResponsibilitiesWhen we hire adjusters, we look for professionals who take ownership of their work, navigate complex claims with confidence, and deliver exceptional service with integrity. In this role, you'll manage your files independently while contributing to a collaborative, highperforming team.What You'll Do
  • Investigate, evaluate, and adjust multiline liability claims (GL & bodily injury) in accordance with CCMSI standards and state requirements.
  • Manage claims involving commercial vehicles, trucking exposures, commercial general liability premises/product claims, and thirdparty liability.
  • Determine coverage, assess liability, and develop defensible claim strategies.
  • Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed.
  • Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines.
  • Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations.
  • Engage, coordinate, and manage defense counsel or other external vendors when appropriate.
  • Identify and pursue subrogation opportunities.
  • Maintain detailed and timely claim documentation, diary management, and financial reporting.
  • Support excess reporting requirements and client communication needs.
  • Deliver consistent, highquality service with professionalism and integrity.
Who Will Thrive in This Role?

You may be a great fit if you:

  • Have extensive General Liability and Premises Liability claim experience
  • Enjoy investigating and resolving complex liability claims
  • Are comfortable managing litigation and working with defense counsel
  • Prefer a relationship-driven national account environment over high-volume transactional claim handling
  • Take ownership of your files and proactively communicate with clients and stakeholders
  • Thrive in hospitality, retail, entertainment, or other customer-facing liability exposures
Qualifications

What You Bring

Required
  • Active New York Adjuster License required
  • Active adjuster license in home state required
  • Minimum 5 years of General Liability and Premises Liability claim handling experience
  • Experience handling:
    • Commercial General Liability (CGL) claims
    • Premises Liability claims
    • Bodily Injury claims
    • Attorney-represented claims
    • Litigated claims
  • Experience managing claims from investigation through resolution
  • Experience working directly with defense counsel and litigation management
  • Strong liability investigation and coverage analysis skills
  • Ability to evaluate damages, establish reserves, and negotiate settlements
  • Experience handling claims across multiple jurisdictions
  • Excellent written and verbal communication skills
  • Strong organizational and diary management skills
  • Ability to work independently in a fully remote environment
  • Reliable attendance during business hours
Preferred
  • Experience performing coverage evaluations and coverage position analysis
  • draft/issue tender letters
  • Experience working within a TPA environment
  • Bilingual (English/Spanish) is a bonus but not required 

Why You'll Love Working Here

  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

 

How We Measure Success 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance.

Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed. 

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #TPA #GeneralLiabilityClaims #PremisesLiability #BodilyInjuryClaims #LitigationManagement #NationalAccounts #HospitalityClaims #RetailClaims #EntertainmentClaims #InsuranceCareers #RemoteJobs #HiringNow #NewYorkAdjusterLicenseRequired#IND123 #LI-RemoteEmployment Type: OTHER

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