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Remote Chat Text Support Jobs in Boston, MA (NOW HIRING)

Bright Vision Technologies

AI Data Engineer

Westford, MA · Remote

$100K - $150K/yr

AI Data Engineer - Remote Bright Vision Technologies is a technology consulting and software ... Design and operate large-scale data pipelines supporting AI training, evaluation, and continual ...

Interra Health

Senior Implementation Specialist

Boston, MA · Remote

$104K - $110K/yr

Support in the development and documentation of processes and best practices to provide support for ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

Trucordia

Producer - Personal Lines

Peabody, MA · On-site +1

$50K - $250K/yr

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Commercial Insurance Producer

Boston, MA · On-site +1

$50K - $250K/yr

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Aprio

Senior Associate, Compliance as a Service

Dedham, MA · On-site +1

$80K - $132K/yr

Lead and support multiple low to moderately complex managed security compliance engagements ... Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ...

Trucordia

Commercial Insurance Producer

Framingham, MA · On-site +1

$50K - $250K/yr

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Producer - Personal Lines

Framingham, MA · On-site +1

$50K - $250K/yr

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Commercial Insurance Producer

Peabody, MA · On-site +1

$50K - $250K/yr

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Producer - Personal Lines

Boston, MA · On-site +1

$50K - $250K/yr

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Moore DM Group LLC

Donor Ambassador

Lincoln, MA · On-site +1

$22 - $25/hr

The client organization you will support will address systemic equality and civil rights. This is a ... Using a multi-channel approach (email, phone, text, mail) communicate and engage with a portfolio ...

Moore

Donor Ambassador

Lincoln, MA · Remote

The client organization you will support will address systemic equality and civil rights. Thisis a ... Using a multi-channel approach (email, phone, text, mail) communicate and engage with a portfolio ...

DataRobot

Agentic AI Intern

Boston, MA · Remote

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

DataRobot

Agentic AI Intern

Boston, MA · Remote

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

Interra Health

Senior Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

As a customer facing member of the Support Team, the Implementation Specialist serves a key role as ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

Jj

Labeling Operations Specialist

Danvers, MA · On-site +1

Remote work may be eligible. While specific cities are listed in the Locations section for ... You will support cross-functional teams including Regulatory Affairs, Design, Quality and Lifecycle ...

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Showing results 41-60

All JobsChat Text Support JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in Boston, MA

Remote Chat Text Support information

See Boston, MA salary details

$15

$28

$48

How much do remote chat text support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote chat text support in Boston, MA is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.82 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

How do you become a remote chat text support agent?

To become a remote chat text support agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with support tools like live chat software. Training is often provided online, and a reliable internet connection is essential for remote work.

Are remote chat text support jobs legit?

Remote chat text support jobs are legitimate roles in customer service that involve assisting customers via online messaging platforms. They typically require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. Job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information.

How much do remote chat text support jobs pay?

Remote chat text support jobs typically pay between $10 and $20 per hour, depending on experience, company, and location. Some roles may offer additional incentives or bonuses, and proficiency with chat platforms and customer service skills are often required.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Boston, MA? For Remote Chat Text Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Text Support jobs in Boston, MA look for? The top searched job categories for Remote Chat Text Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Chat Text Support jobs? Cities near Boston, MA with the most Remote Chat Text Support job openings:
Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,860 per year, or $28.3 per hour.

AI Data Engineer

Bright Vision Technologies

Westford, MA • Remote

$100K - $150K/yr

Full-time

Posted 12 days ago

Job description

AI Data Engineer – Remote
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
Job Title: AI Data Engineer
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $100,000–$150,000 Annually
Experience Required: 6+ years
Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.
Job Summary:
We are seeking an AI Data Engineer to build and operate the large-scale data systems that power modern AI training and evaluation pipelines. The role combines deep data engineering expertise with a strong understanding of AI workloads, focusing on ingestion, transformation, quality assurance, lineage, and high-throughput delivery of data to training jobs across diverse modalities. The ideal candidate has experience operating petabyte-scale data systems, strong software engineering fundamentals, and clear understanding of how data infrastructure choices propagate into model quality and training efficiency.
Key Responsibilities
  • Design and operate large-scale data pipelines supporting AI training, evaluation, and continual improvement workflows.
  • Build ingestion systems for diverse modalities including text, image, audio, video, and structured signals.
  • Implement data cleaning, deduplication, filtering, and quality assurance at petabyte scale.
  • Develop dataset versioning, lineage, and provenance tracking systems suitable for reproducible training.
  • Build high-throughput data loading systems that maximize GPU utilization during training.
  • Implement labeling workflows, active learning pipelines, and human-in-the-loop data improvement systems.
  • Design storage architectures balancing cost, throughput, and latency across data tiers.
  • Build evaluation dataset construction pipelines with strict integrity and contamination controls.
  • Implement data privacy, redaction, and consent enforcement throughout the pipeline.
  • Collaborate with ML researchers and engineers to align data systems with model development needs.
  • Drive observability of data quality, drift, and pipeline health across the AI data estate.
  • Optimize cost and performance through compression, format selection, and caching strategies.
  • Document data systems, schemas, and operational procedures for broad internal use.
  • Stay current with AI data infrastructure research and emerging open-source tools.
Required Qualifications
  • Bachelor’s or Master’s degree in Computer Science or a related field.
  • Six or more years of data engineering experience, with significant work supporting ML or AI workloads.
  • Strong proficiency in Python and at least one JVM or systems language.
  • Deep experience with modern data processing frameworks such as Spark, Ray, or Beam.
  • Hands-on experience operating petabyte-scale storage and pipeline systems.
  • Strong understanding of distributed systems, data modeling, and storage formats.
  • Experience with dataset versioning, lineage, and reproducibility for ML workflows.
  • Familiarity with high-throughput data loading for accelerator-based training.
  • Strong software engineering practices including testing, CI/CD, and code review.
  • Excellent communication and cross-functional collaboration skills.
Preferred Qualifications
  • Experience with multimodal datasets at large scale.
  • Familiarity with data quality tooling and dataset evaluation methodology.
  • Exposure to privacy-preserving data systems and regulated data handling.
  • Open-source contributions to data infrastructure projects.
  • Experience supporting frontier model training pipelines.
How to Apply
Would you like to know more about this opportunity? For immediate consideration, please send your resume to venkat.r@bvteck.com or contact us at (908) 505-3899. Learn more about Bright Vision Technologies at www.bvteck.com.
Bright Vision Technologies is an Equal Opportunity Employer.
 

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees\' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

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