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Remote Chat Support Jobs in Boston, MA (NOW HIRING)

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...

Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...

Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious culture Department Customer Success Role Customer Support Specialist Locations US hub & remote Remote ...

Desktop Support Associate II

Boston, MA · On-site +1

$24 - $28/hr

We're committed to building an inclusive, remote-first culture where every team member can do their best work. The Desktop Support Associate II is the go-to technical resource for ActBlue staff ...

Inside Sales Specialist

Lowell, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Inside Sales Specialist

Cumberland, RI · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

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Remote Chat Support information

See Boston, MA salary details

$15

$28

$48

How much do remote chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote chat support in Boston, MA is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.82 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Boston, MA? The most popular types of Chat Support jobs in Boston, MA are:
What job categories do people searching Remote Chat Support jobs in Boston, MA look for? The top searched job categories for Remote Chat Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Chat Support jobs? Cities near Boston, MA with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Boston, MA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,860 per year, or $28.3 per hour.

Remote Travel Support Specialist

Allergy Aware Adventures

Boston, MA • Remote

Contractor

Posted 5 hours ago

Posted today


Job description

Remote Travel Support Specialist (Flexible Schedule)

We're looking for organized, detail-oriented individuals who enjoy helping others and are interested in coordinating travel experiences from home.

This is a fully remote, independent contractor opportunity with flexible scheduling. Whether you're looking for additional income or a long-term career change, full training and mentorship are provided.

Responsibilities
  • Coordinate travel reservations
  • Research destinations and vacation options
  • Organize client itineraries
  • Communicate with suppliers
  • Assist clients before and after travel
  • Maintain accurate booking records
  • Stay current on travel promotions
Qualifications
  • Strong communication skills
  • Organized and detail oriented
  • Comfortable using computers
  • Self-motivated
  • Customer service experience is helpful but not required
What We Offer
  • Flexible schedule
  • Remote work
  • Training provided
  • Mentorship
  • Travel discounts
  • Commission-based income with uncapped earning potential