Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · On-site +1
$72K - $75K/yr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Boston, MA · On-site +1
$72K - $75K/yr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Boston, MA · On-site +1
$18.50 - $24.50/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Boston, MA · On-site +1
$18.50 - $24.50/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Boston, MA · Remote
$60K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Quick apply
Boston, MA · Remote
$60K - $85K/yr
Medical
Dental
Vision
Retirement
PTO
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Boston, MA · On-site +1
Medical
Dental
Vision
Life
Retirement
Build trust and confidence with members by providing empathetic, timely, and personalized support across multiple communication channels (Phone and Chat) * Evaluate individual member situations and ...
Boston, MA · On-site +1
Medical
Dental
Vision
Life
Retirement
Build trust and confidence with members by providing empathetic, timely, and personalized support across multiple communication channels (Phone and Chat) * Evaluate individual member situations and ...
Boston, MA · On-site +1
Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious culture Department Customer Success Role Customer Support Specialist Locations US hub & remote Remote ...
Boston, MA · On-site +1
Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious culture Department Customer Success Role Customer Support Specialist Locations US hub & remote Remote ...
Peabody, MA · On-site +1
$122K - $155K/yr
Provides academic advising and support to up to 30 students, guiding them through successful ... You can also schedule a time to chat here
Peabody, MA · On-site +1
$122K - $155K/yr
Provides academic advising and support to up to 30 students, guiding them through successful ... You can also schedule a time to chat here
Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...
Quick apply
Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...
Worcester, MA · On-site +1
Medical
Dental
Vision
Retirement
PTO
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions) * Ability to work remote, in a secure ...
Quick apply
Worcester, MA · On-site +1
Medical
Dental
Vision
Retirement
PTO
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions) * Ability to work remote, in a secure ...
Boston, MA · Remote
$100K - $120K/yr
Medical
Dental
Vision
Retirement
PTO
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Quick apply
Boston, MA · Remote
$100K - $120K/yr
Medical
Dental
Vision
Retirement
PTO
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Boston, MA · On-site +1
$100K - $120K/yr
Medical
Dental
Vision
Retirement
PTO
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Boston, MA · On-site +1
$100K - $120K/yr
Medical
Dental
Vision
Retirement
PTO
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Boston, MA · On-site +1
$40K - $70K/yr
Flexible Schedule | Remote Work We are a trusted travel planning company specializing in ... Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ...
Boston, MA · On-site +1
$40K - $70K/yr
Flexible Schedule | Remote Work We are a trusted travel planning company specializing in ... Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ...
Boston, MA · Remote
$19.75 - $26.50/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Boston, MA · Remote
$19.75 - $26.50/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Everett, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Everett, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Boston, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Boston, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Lexington, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Lexington, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Malden, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Malden, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Boston, MA · Remote
$40K - $200K/yr
Medical
Dental
Vision
Retirement
... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...
Boston, MA · Remote
$40K - $200K/yr
Medical
Dental
Vision
Retirement
... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...
Cumberland, RI · Remote
$40K - $200K/yr
Medical
Dental
Vision
Retirement
... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...
Cumberland, RI · Remote
$40K - $200K/yr
Medical
Dental
Vision
Retirement
... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...
Framingham, MA · Remote
$40K - $200K/yr
Medical
Dental
Vision
Retirement
... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...
Framingham, MA · Remote
$40K - $200K/yr
Medical
Dental
Vision
Retirement
... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...
$14.82 - $17.64
14% of jobs
$19.13 is the 25th percentile. Wages below this are outliers.
$17.64 - $20.47
21% of jobs
$20.47 - $23.30
14% of jobs
The median wage is $23.47 / hr.
$23.30 - $26.13
18% of jobs
$28.06 is the 75th percentile. Wages above this are outliers.
$26.13 - $28.96
12% of jobs
$28.96 - $31.79
6% of jobs
$31.79 - $34.61
4% of jobs
$34.61 - $37.44
3% of jobs
$37.44 - $40.27
3% of jobs
$40.27 - $43.10
3% of jobs
$43.10 - $45.93
1% of jobs
$14
$26
$45
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
For Remote Chat Support jobs in Dedham, MA, the most frequently searched job titles are:
The top searched job categories for Remote Chat Support jobs in Dedham, MA are:
Cities near Dedham, MA with the most Remote Chat Support job openings:
$17.50 - $23.75/hr
Part-time
Re-posted 18 days ago
The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.
ResponsibilitiesYou enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.
