Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...
Client Experience Coordinator (Remote)
Milwaukee, WI · Remote
$18 - $24/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Client Experience Coordinator (Remote)
Milwaukee, WI · Remote
$18 - $24/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Customer Support Specialist
Madison, WI · On-site +1
$18.25 - $24.50/hr
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... You own customer support end to end and keep the day to day of each account running smoothly so ...
New
Customer Support Specialist
Madison, WI · On-site +1
$18.25 - $24.50/hr
Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... You own customer support end to end and keep the day to day of each account running smoothly so ...
New
Benefits • Work fully remote and set a schedule.. • Access exclusive travel perks and training opportunities. • Join a collaborative team that supports ongoing growth and development. • ...
Benefits • Work fully remote and set a schedule.. • Access exclusive travel perks and training opportunities. • Join a collaborative team that supports ongoing growth and development. • ...
Remote Customer Service Representative
Madison, WI · Remote
$16.25 - $22/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... Our team is committed to delivering organized, accurate, and responsive support through efficient ...
Remote Customer Service Representative
Madison, WI · Remote
$16.25 - $22/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... Our team is committed to delivering organized, accurate, and responsive support through efficient ...
Sales Coordinator
Waterford, WI · Remote
$55K - $70K/yr
Job Type: Full-time, Remote Key Job Responsibilities: * Support Sales team with quotes, proposals ... Serve as a point of contact for customer inquiries via phone, email, and chat * Provide basic to ...
Sales Coordinator
Waterford, WI · Remote
$55K - $70K/yr
Job Type: Full-time, Remote Key Job Responsibilities: * Support Sales team with quotes, proposals ... Serve as a point of contact for customer inquiries via phone, email, and chat * Provide basic to ...
PCS Integration Engineer (Microsoft 365 Regulated Research Tenant)
Madison, WI · On-site +1
$115K - $140K/yr
You will also assist in the support and management of other campus services. DoIT values ... Remote work requires successful candidates to possess their own high-speed internet and phone to ...
PCS Integration Engineer (Microsoft 365 Regulated Research Tenant)
Madison, WI · On-site +1
$115K - $140K/yr
You will also assist in the support and management of other campus services. DoIT values ... Remote work requires successful candidates to possess their own high-speed internet and phone to ...
AI Technical Lead
Madison, WI · On-site +1
$115K - $140K/yr
Remote work requires successful candidates to possess their own high-speed internet and phone to ... We also provide and support enterprise Software as a Service (SaaS) applications to enable and ...
AI Technical Lead
Madison, WI · On-site +1
$115K - $140K/yr
Remote work requires successful candidates to possess their own high-speed internet and phone to ... We also provide and support enterprise Software as a Service (SaaS) applications to enable and ...
AI Technical Lead
Madison, WI · On-site +1
$115K - $140K/yr
Remote work requires successful candidates to possess their own high-speed internet and phone to ... We also provide and support enterprise Software as a Service (SaaS) applications to enable and ...
AI Technical Lead
Madison, WI · On-site +1
$115K - $140K/yr
Remote work requires successful candidates to possess their own high-speed internet and phone to ... We also provide and support enterprise Software as a Service (SaaS) applications to enable and ...
Remote- Customer Experience Service
Milwaukee, WI · Remote
$15.75 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Milwaukee, WI · Remote
$15.75 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Full-Time Customer Support Agent
Beloit, WI · On-site +1
$17.75 - $23.75/hr
The best Customer Support Agents are genuinely excited to help customers. They're patient ... remote work is not an option at this time. Applicants must be able to work legally within the ...
Full-Time Customer Support Agent
Beloit, WI · On-site +1
$17.75 - $23.75/hr
The best Customer Support Agents are genuinely excited to help customers. They're patient ... remote work is not an option at this time. Applicants must be able to work legally within the ...
Customer Success Support Specialist
Madison, WI · On-site +1
$25 - $26/hr
Ability to work collaboratively in a remote and cross-functional environment Preferred ... Experience in medical device support, or healthcare operations * Experience working within a ...
Customer Success Support Specialist
Madison, WI · On-site +1
$25 - $26/hr
Ability to work collaboratively in a remote and cross-functional environment Preferred ... Experience in medical device support, or healthcare operations * Experience working within a ...
100 Percent Remote Customer Service
Wisconsin Dells, WI · On-site +1
$90K - $120K/yr
Full Training and Licensing Support * Vested Renewal Commissions for long-term earning potential ... Our remote-first organization focuses on mentorship, professional growth, and helping agents build ...
100 Percent Remote Customer Service
Wisconsin Dells, WI · On-site +1
$90K - $120K/yr
Full Training and Licensing Support * Vested Renewal Commissions for long-term earning potential ... Our remote-first organization focuses on mentorship, professional growth, and helping agents build ...
Remote Customer Service Representative
Appleton, WI · On-site +1
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative ... Commit to superior service for our customers, and support them through both phone and computer ...
Remote Customer Service Representative
Appleton, WI · On-site +1
$18/hr
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative ... Commit to superior service for our customers, and support them through both phone and computer ...
Virtual Teacher
Milwaukee, WI · On-site +1
$44K/yr
As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...
Virtual Teacher
Milwaukee, WI · On-site +1
$44K/yr
As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...
Virtual Teacher
Milwaukee, WI · On-site +1
As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...
Quick apply
Virtual Teacher
Milwaukee, WI · On-site +1
As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...
Coding Specialist I
Green Bay, WI · On-site +1
Day shift, Monday-Friday, remote Want to learn more: Chat with Marissa Zorzin at marissa.zorzin ... and create efficiencies, and support when seeking opportunities for growth. * Culture that ...
Coding Specialist I
Green Bay, WI · On-site +1
Day shift, Monday-Friday, remote Want to learn more: Chat with Marissa Zorzin at marissa.zorzin ... and create efficiencies, and support when seeking opportunities for growth. * Culture that ...
Coding Specialist III
Green Bay, WI · On-site +1
Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: Associate degree in ... support when seeking opportunities for growth. * Self-Care Culture: Encourages self-care and ...
Coding Specialist III
Green Bay, WI · On-site +1
Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: Associate degree in ... support when seeking opportunities for growth. * Self-Care Culture: Encourages self-care and ...
IT Security Engineer
Green Bay, WI · On-site +1
Remote elidgble, must reside in WI, MI, MN, or IA FTE Status: Full-Time 1.0 FTE (40 hours/week ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: * Education: Bachelor ...
IT Security Engineer
Green Bay, WI · On-site +1
Remote elidgble, must reside in WI, MI, MN, or IA FTE Status: Full-Time 1.0 FTE (40 hours/week ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: * Education: Bachelor ...
Remote Chat Support information
See Wisconsin salary details
$14.56 - $17.34
14% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$17.34 - $20.12
21% of jobs
$20.12 - $22.90
14% of jobs
The median wage is $23.06 / hr.
$22.90 - $25.68
18% of jobs
$27.57 is the 75th percentile. Wages above this are outliers.
$25.68 - $28.45
12% of jobs
$28.45 - $31.23
6% of jobs
$31.23 - $34.01
4% of jobs
$34.01 - $36.79
3% of jobs
$36.79 - $39.57
3% of jobs
$39.57 - $42.35
3% of jobs
$42.35 - $45.13
1% of jobs
$14
$26
$45
How much do remote chat support jobs pay per hour?
What is a remote chat support?
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
What does a typical workday look like for someone in remote chat support?
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 1 hour ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Job description
Cayenta, a division of Harris; is seeking a Vice President of Research & Development who is a business-focused technology leader.
This is a pivotal leadership position responsible for driving the AI-centric transformation of our core product suite and the evolution of a large, tenured engineering organization.
The central challenge is to master the balance between two competing priorities: executing the strategic, multi-year roadmap for our next-generation CayentaOne platform while supporting the operational realities of a large, profitable install base. The leader who succeeds will do so by embedding practical AI at every level of the R&D organization-from accelerating our own development lifecycle to delivering intelligent, high-value features for our customers.
Success in this role requires a strategic business partner for the EVP who can translate technology initiatives into P&L impact, lead a complex cultural change, and instill a culture of pragmatic, AI-driven innovation.
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.
Salary:
130K - 200K CAD
91K - 141K USD
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be:
Drive the AI-Powered Transformation
- Own the execution of the corporate AI mandate within Cayenta, moving the organization from activity to measurable P&L impact.
- Translate AI capabilities into revenue-generating or cost-saving initiatives. You will be accountable for the business case and ROI of our AI investments.
- Accelerate the CayentaOne roadmap by championing and implementing AI-assisted development (AI-DLC) practices to modernize our legacy stack faster.
- Oversee the product strategy for Cayla, evolving it from a feature into a core, agentic AI platform that becomes a key competitive differentiator.
Serve as a Strategic Business Partner
- Act as the key technical advisor to the EVP and GM, translating complex concepts into business terms to inform executive decision-making.
- Own and articulate the business case for the technology roadmap, defending strategic priorities with executive peers in Sales, Professional Services, and Support.
Lead Technical & Product Execution
- Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical debt, and strategic AI and platform investments.
- Instill a sense of urgency and an agile, metrics-driven approach to development, improving velocity and predictability without sacrificing quality.
Lead a Resilient Change-Ready Team
- Lead, mentor, and inspire a 70-person organization, assessing talent and structure to align the team with our AI-first strategic goals.
- Win the trust of skeptics and create a path forward for a tenured team, fostering a culture of pragmatic innovation, accountability, and continuous improvement.
The Profile We're Looking For
You are a business leader who excels in a technical domain. You see AI as a tool to solve business problems, not as a research project.
What we are looking for:
- A proven track record as a trusted technology partner.
- Demonstrated experience moving AI initiatives from ideation to live production with measurable P&L impact. You must be able to articulate how you have used AI to either grow revenue or reduce costs.
- Deep, hands-on experience leading the multi-year modernization of a mature, revenue-generating enterprise software product. You have the "scar tissue" to prove it.
- High emotional intelligence (EQ) with demonstrated success turning around or re-energizing a change-resistant engineering culture.
- Financial acumen and an understanding of how to run R&D with P&L discipline, preferably within a company with a similar operational model to Harris.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
- A Challenge with Impact: This is a difficult and complex role. Success will fundamentally change the trajectory of the business unit and have a visible impact on our P&L.
- Autonomy & Accountability: You will have the autonomy to run your organization, with full accountability for its performance and outcomes.
- Compensation: The compensation package includes a competitive base salary ($130,000 - $200,000 CAD), a bonus structure tied to business unit performance.
About Cayenta:
Cayenta is a leading provider of enterprise resource management solutions in the local government, utility and financial industries. Cayenta's products, services and customer relationships provide the foundation for continued innovation and growth.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
#LI-remote
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA