E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
$20/hr
Our internship program offers a limited number of remote or hybrid intern positions. a hybrid ... support an accessible and equitable experience. In order to be considered for this position, all ...
$20/hr
Our internship program offers a limited number of remote or hybrid intern positions. a hybrid ... support an accessible and equitable experience. In order to be considered for this position, all ...
Medicare Sales Associate (seasonal-temporary)
Madison, WI · On-site +1
$14 - $19.25/hr
Remote Training, Mon-Fri 8am-4:30pm Central Time * Scheduled Shift: 8am-4:30pm CT or 8:30am-5pm CT ... chat support. * Identify prospective member needs and assist in enrollment or re-enrollment to ...
Medicare Sales Associate (seasonal-temporary)
Madison, WI · On-site +1
$14 - $19.25/hr
Remote Training, Mon-Fri 8am-4:30pm Central Time * Scheduled Shift: 8am-4:30pm CT or 8:30am-5pm CT ... chat support. * Identify prospective member needs and assist in enrollment or re-enrollment to ...
Medicare Sales Associate (seasonal-temporary)
Madison, WI · On-site +1
$14 - $19.25/hr
Remote Training, Mon-Fri 8am-4:30pm Central Time * Scheduled Shift: 8am-4:30pm CT or 8:30am-5pm CT ... chat support. * Identify prospective member needs and assist in enrollment or re-enrollment to ...
Medicare Sales Associate (seasonal-temporary)
Madison, WI · On-site +1
$14 - $19.25/hr
Remote Training, Mon-Fri 8am-4:30pm Central Time * Scheduled Shift: 8am-4:30pm CT or 8:30am-5pm CT ... chat support. * Identify prospective member needs and assist in enrollment or re-enrollment to ...
Marketing Assistant Intern- Work Study Preferred
Madison, WI · On-site +1
$15/hr
Partially Remote Location: Madison, WI Salary/Wage Range or Lump Sum: $15.00 Job Categories ... What You'll Do Marketing Strategy -Support in planning and executing strategic, seasonal, and ...
Marketing Assistant Intern- Work Study Preferred
Madison, WI · On-site +1
$15/hr
Partially Remote Location: Madison, WI Salary/Wage Range or Lump Sum: $15.00 Job Categories ... What You'll Do Marketing Strategy -Support in planning and executing strategic, seasonal, and ...
... chat for consumers who reach out experiencing thoughts of suicide in addition to support and ... Remote candidates must reside in the State of Wisconsin. In-person candidates work from our Brown ...
... chat for consumers who reach out experiencing thoughts of suicide in addition to support and ... Remote candidates must reside in the State of Wisconsin. In-person candidates work from our Brown ...
Remote Customer Service Specialist
Milwaukee, WI · On-site +1
$16.75 - $22.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Milwaukee, WI · On-site +1
$16.75 - $22.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Madison, WI · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Madison, WI · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Wisconsin (remote) Licensed clinical social worker
Ripon, WI · On-site +1
$38 - $46/hr
... your intern year * Schedule flexibility and interest in working across time zones * Working ... Through ongoing, clinically-led career resources and support, were meeting the needs and creating ...
Quick apply
Wisconsin (remote) Licensed clinical social worker
Ripon, WI · On-site +1
$38 - $46/hr
... your intern year * Schedule flexibility and interest in working across time zones * Working ... Through ongoing, clinically-led career resources and support, were meeting the needs and creating ...
Art Director (Remote - Wisconsin)
Milwaukee, WI · Remote
$119K - $125K/yr
... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Art Director (Remote - Wisconsin)
Milwaukee, WI · Remote
$119K - $125K/yr
... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Art Director (Remote - Wisconsin)
Milwaukee, WI · On-site +1
$119K - $125K/yr
... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Art Director (Remote - Wisconsin)
Milwaukee, WI · On-site +1
$119K - $125K/yr
... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
... live-chat, and email. We pride ourselves on our promote-from-within culture, fostering ... Adapt your approach to support a wide range of member personalities, needs, and situations * Use ...
... live-chat, and email. We pride ourselves on our promote-from-within culture, fostering ... Adapt your approach to support a wide range of member personalities, needs, and situations * Use ...
... live-chat, and email. We pride ourselves on our promote-from-within culture, fostering ... Adapt your approach to support a wide range of member personalities, needs, and situations * Use ...
... live-chat, and email. We pride ourselves on our promote-from-within culture, fostering ... Adapt your approach to support a wide range of member personalities, needs, and situations * Use ...
Remote NEMT Scheduling Coordinator - WI Residents Only
Platteville, WI · On-site +1
$14/hr
... live-chat, and email. We pride ourselves on our promote-from-within culture, fostering ... Adapt your approach to support a wide range of member personalities, needs, and situations * Use ...
Remote NEMT Scheduling Coordinator - WI Residents Only
Platteville, WI · On-site +1
$14/hr
... live-chat, and email. We pride ourselves on our promote-from-within culture, fostering ... Adapt your approach to support a wide range of member personalities, needs, and situations * Use ...
Remote Chat Support Intern information
What are some common challenges faced by Remote Chat Support Interns and how can they be managed?
Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.
What are the key skills and qualifications needed to thrive as a Remote Chat Support Intern, and why are they important?
To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.
What is a Remote Chat Support Intern?
A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What are the most commonly searched types of Remote Chat Support jobs in Wisconsin? The most popular types of Remote Chat Support jobs in Wisconsin are:
What are popular job titles related to Remote Chat Support Intern jobs in Wisconsin? For Remote Chat Support Intern jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Intern jobs in Wisconsin look for? The top searched job categories for Remote Chat Support Intern jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Chat Support Intern jobs? Cities in Wisconsin with the most Remote Chat Support Intern job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
206th of 210 rated it services
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988