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Remote Chat Support Jobs in Sheboygan, WI (NOW HIRING)

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Remote Chat Support information

See Sheboygan, WI salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote chat support in Sheboygan, WI is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Sheboygan, WI?

For Remote Chat Support jobs in Sheboygan, WI, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Sheboygan, WI look for?

The top searched job categories for Remote Chat Support jobs in Sheboygan, WI are:

What cities near Sheboygan, WI are hiring for Remote Chat Support jobs?

Cities near Sheboygan, WI with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Sheboygan, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,994 per year, or $26 per hour.

Associate Customer Service Representative, B2B

Kohler Co.

Kohler, WI • Remote

$16.25 - $22.25/hr

Full-time

Posted 13 days ago

Job description

Location:Remote - Kohler, WI (must live within 75 miles of Kohler, WI)

Opportunity

The Associate Customer Service Representative (B2B) provides world-class support to domestic, international, wholesale, retail, and eCommerce customers. Acting as the primary customer point of contact, this role ensures seamless communication and resolution of inquiries while maintaining a proactive and problem-solving approach.

Specific Responsibilities

  • Customer Support: Lead point of contact managing customer inquiries via phone and email, including inventory checks, purchase order status updates, lead times, pricing inquiries, claims, returns, and more.
  • Order Management: Seamlessly execute Customer Service processes and manage orders through entry, order discrepancies, fulfillment, shipments, tracking, cancellations, pricing, claims, warranty, quotes, etc.
  • Operational Insight: Learn and maintain familiarity with products, applications, and physical distribution network principles to effectively assist customers through order fulfillment.
  • Self-Service Tools: Gain knowledge, advocate, and promote self-service tools including KCIC, SharePoint, & EDI to empower customer autonomy.
  • Customer Experience: Drive first contact resolution prioritizing and responding to customer inquiries in a gracious manner, within service level standards.
  • Project Support: As assigned by Supervisor/Team Leader; focus areas include process improvement, cost reduction, and customer experience improvement initiatives.
  • Adherence: Consistently adhere to assigned policies, schedules, and procedures to ensure optimal service coverage and team reliability.

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