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Entry Level Chat Support Jobs in Wisconsin (NOW HIRING)

European Wax Center

Wax Specialist

Milwaukee, WI

$19 - $25/hr

... Entry-level or early career * $19-$25/hr: 1-3 years' experience with a proven esthetics track ... Reliable transportation and readiness to support the center as needed Why Join Us We're not just ...

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Entry Level Chat Support information

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$10

$19

$28

How much do entry level chat support jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level chat support in Wisconsin is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Chat Support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What are entry level chat support jobs?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the most commonly searched types of Chat Support jobs in Wisconsin? The most popular types of Chat Support jobs in Wisconsin are:
What are popular job titles related to Entry Level Chat Support jobs in Wisconsin? For Entry Level Chat Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Chat Support jobs in Wisconsin look for? The top searched job categories for Entry Level Chat Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Chat Support jobs? Cities in Wisconsin with the most Entry Level Chat Support job openings:
Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Wisconsin as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,080 per year, or $19.8 per hour.
Entry-Level Operations Support Specialist

Entry-Level Operations Support Specialist

Bank Five Nine

Oconomowoc, WI

$51.60K - $69.10K/yr

Other

Posted 4 days ago

Job description

Operations Support Maintenance Specialist 1

As a full-time Operations Support Maintenance Specialist 1 you'll #makelivesbetter by assisting our customers with their deposit-related questions via phone, email, and chat. Additionally, your attention-to-detail skills will come in handy as you work through a variety of deposit operations functions including account maintenance, return mail, stop payments, proof corrections, and special statement handling.

If you have a knack for making someone's day with your infectious positivity and "can do" attitude and thrive when juggling multiple projects and priorities, then we would love to hear from you!

Education and experience you'll need:

  • Two years customer service experience.
  • High school diploma or GED.
  • Basic knowledge of MS Word, Excel, and Outlook
  • Basic Keyboarding skills and the ability to navigate in a Windows environment.
  • Related financial setting experience is a plus, but not required.

A day in the life in this role:

  • Accurately completes all necessary maintenance located in all custom queries and workflows within Director as well as emails, Self Service requests and all CRM dashboards.
  • Accurately processes return mail, proof corrections, stop payments and special statement handling including rendering CDs, eStatements and morning back up as well as ordering debit cards.
  • Accurately completes all Operations Support shared duties including and not limited to forfeitures, all holds, debit card maintenance, etc.
  • Accurately reviews all mobile deposits, if required.
  • Accurately processes all wires, ACH files.
  • Provides distinctive customer service to internal and external customers by responding to all phone calls, chats and emails in a friendly, prompt and accurate manner.
  • Prepares proper reporting of all calls, emails and chats received.
  • Investigates customer issues and provides prompt follow through.
  • Recommends and implements updates to procedures or policies as it relates to regulatory compliance or to increase productivity and efficiency.
  • Ensures compliance with state and federal laws, regulations and adheres to Bank policies and procedures.

This is a full-time entry-level position located at our corporate headquarters in Oconomowoc, Wisconsin. Your typical schedule would be 8 hours per day, Monday through Friday, working alternating weeks 8am – 5pm/8:30am – 5:30pm, with one Saturday morning every six-eight weeks.

We are an Equal Opportunity Employer and are committed to the full inclusion of all qualified individuals.

Join our team and make a difference in our customers' lives!

Apply