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Live Chat Support Jobs in Wisconsin (NOW HIRING)

RUSS DARROW GROUP

BDC Supervisor

Milwaukee, WI · On-site

... support from day one. If you're ready to join a team that values community involvement, career ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

FOREVER INC

Client Care Associate

Hobart, WI · Hybrid

$17/hr

Proficiency with customer support ticketing systems and live chat platforms. * Strong verbal and written communication skills. * Excellent organizational and time management abilities. * Ability to ...

Bellin

Biomedical Technician

Green Bay, WI · On-site

$24.50 - $32.50/hr

... email, live chat, etc.). • Maintain an empathetic, calm and professional attitude toward ... and create efficiencies, and support when seeking opportunities for growth. * Culture that ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

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Live Chat Support information

See Wisconsin salary details

$12

$25

$42

How much do live chat support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for live chat support in Wisconsin is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Wisconsin? The most popular types of Live Chat Support jobs in Wisconsin are:
What are popular job titles related to Live Chat Support jobs in Wisconsin? For Live Chat Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Wisconsin look for? The top searched job categories for Live Chat Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Live Chat Support jobs? Cities in Wisconsin with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Wisconsin as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $52,548 per year, or $25.3 per hour.

BDC Supervisor

RUSS DARROW GROUP

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Russ Darrow Metro Mazda is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it!    

Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.   

What We Offer  

We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.   

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.  

If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you! 

Summary:

Do you love working with new technologies and innovative products? We are seeking an energetic and experience BDC Manager to assist with hiring, training and insuring the overall success of our internet sales departments.

In this role, you will be responsible for developing lead handling processes, provide analytical reporting on results, working and managing our CRM and other systems and training BDC reps on the Russ Darrow way.

Responsibilities:

  • Analyze and provide quality first responses to customer inquiring about a vehicle and/or service
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide training on phone handling skills and handling objections
  • Work closely with General Manager to develop processes that best fit the dealership
  • Manage platforms utilized by Internet Sales Departments
  • Be a resource when dealerships are short staffed
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

Requirements:

  • At least one previous role based in strong customer service experience
  • Strong computer and analytical skills
  • Team player attitude
  • Enthusiastic personality
  • Must have strong computer skills & proficiency in Microsoft Word, Excel and Outlook
  • Good verbal and written communication skills
  • Time management, prioritization skills, and the ability to multi-task are required
  • Self-motivated and goal oriented
  • Ability to hit sales quotas and closing percentages

Benefits:

  • Competitive Compensation Plans
  • Full Benefits Package
  • Medical, Dental & Vision
  • 401k with Company Match
  • HSA with Company Contribution
  • PTO
  • Growth and Advancement Opportunities
  • Continuous Training and Development 

Apply