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Remote Chat Support Intern Jobs (NOW HIRING)

PNC Bank

... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...

Gotham Biotech

Online Chat Representative

Portland, ME · Remote

$24 - $27/hr

This is a remote position. Summary: We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital ...

Essence Journey

Remote Customer Support Associate

Boston, MA · On-site

$19 - $26/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Miami, FL · On-site

$16.75 - $23/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · On-site

$16.25 - $22.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Encino, CA · On-site

$18.25 - $25.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · On-site

$18.25 - $25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

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Remote Chat Support Intern information

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How much do remote chat support intern jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote chat support intern in the United States is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Support Interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Intern, and why are they important?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a Remote Chat Support Intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
More about Remote Chat Support Intern jobs
What cities are hiring for Remote Chat Support Intern jobs? Cities with the most Remote Chat Support Intern job openings:
What are the most commonly searched types of Remote Chat Support jobs? The most popular types of Remote Chat Support jobs are:
What states have the most Remote Chat Support Intern jobs? States with the most job openings for Remote Chat Support Intern jobs include:
What job categories do people searching Remote Chat Support Intern jobs look for? The top searched job categories for Remote Chat Support Intern jobs are:
Remote Chat Support Intern jobs near you
Infographic showing various Remote Chat Support Intern job openings in the United States as of June 2026, with employment types broken down into 8% Locum Tenens, 31% As Needed, 17% Full Time, 32% Part Time, and 12% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,436 per year, or $17 per hour.
Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Aureon

West Des Moines, IA • Remote

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Aureon rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

200th of 204 rated it services

Job description

Job Responsibilities:

  • Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Communication – provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management.
  • Support coworkers – provide procedural advice and assistance to other representatives.
  • Help maintain and ensure positive working relationships with support clients.
  • Provide all support functions within the guidelines of the contact center and client policies and procedures.
  • Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system.

What can Aureon offer you?

  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

  • High school or equivalent

Required Skills:

  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • Aptitude for providing superior customer care
  • Must exhibit dependability, adaptability and flexibility
  • Basic math skills
  • Creative thinking and reasoning ability 

Preferred Skills

  • Experience in sales, marketing, or promotions

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

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