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Remote Capture Manager Jobs in Indiana (NOW HIRING)

INTREN, LLC

Estimator - Major Projects

Lebanon, IN · On-site

Estimators are responsible for managing their assigned estimates. ESSENTIAL FUNCTIONS: * Create ... Identify and quantify potential cost uncertainties to ensure costing models capture the full range ...

Deckers

Remote US - Portland, OR preferred (or West Coast) Interested applicants must reside in one of the ... Capture local market learnings and translate them into optimizations and future-season ...

Ameresco

$84K - $134K/yr

Supports management and technical staff in pre-positioning activities, including capture planning ... Compensation may vary by work location, including remote arrangements. Wedisclosesalary ranges and ...

Belden Inc

Architect, Security Solutions

Carmel, IN · Remote

Capture deployment feedback and translate it into product/solution improvement recommendations ... Provide technical input to Product Management roadmaps (feature gaps, integration needs ...

Bilfinger

... capture core process knowhow. Close cooperation with licensors. PMC Project management ... Flexible working hours and remote work options * Learning and development opportunities, including ...

ActiveState

Queue Management: Monitor the support queue throughout the day to ensure tickets are moving forward ... Capture detailed notes on each ticket, including steps to reproduce, customer environment details ...

Deloitte

Consultant - ServiceNow

Indianapolis, IN · Remote

Through solutions and managed services that simplify complexity, we help clients operate with ... Supporting requirements workshops and stakeholder interviews to capture, validate, and document ...

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Remote Capture Manager information

What is a Remote Capture Manager?

A Remote Capture Manager is a professional responsible for overseeing the process of collecting digital data, documents, or images remotely, often for financial institutions or organizations that require secure information gathering from clients or remote locations. They manage the technology and workflows that allow clients to submit documents electronically, ensuring security, compliance, and efficiency. This role often involves coordinating with IT teams, ensuring adherence to regulations, and troubleshooting issues clients may face during the remote capture process. Remote Capture Managers play a key role in digital transformation by enabling secure, paperless transactions and improving customer experience.

What are some common challenges faced by Remote Capture Managers and how can they be addressed?

Remote Capture Managers often navigate challenges such as coordinating distributed teams across time zones, maintaining clear communication with clients and stakeholders, and ensuring data security during remote document or data collection. To address these, effective use of project management and collaboration tools, establishing clear protocols, and regular check-ins with team members are essential. Additionally, staying updated on compliance standards and providing ongoing training can help mitigate risks and maintain a high-quality capture process.

What are the key skills and qualifications needed to thrive as a Remote Capture Manager, and why are they important?

To thrive as a Remote Capture Manager, you need expertise in business development, proposal management, and strategic planning, often supported by experience in government or corporate contracting. Familiarity with CRM systems, proposal management software, and collaboration tools like Microsoft Teams or SharePoint is typically required. Strong communication, leadership, and organizational skills help you coordinate cross-functional teams and drive winning strategies remotely. These abilities are crucial for efficiently managing dispersed teams and securing new business opportunities in a competitive environment.

What is the difference between Remote Capture Manager vs Data Entry Specialist?

AspectRemote Capture ManagerData Entry Specialist
Required CredentialsExperience in data capture, familiarity with document management systemsBasic computer skills, high school diploma or equivalent
Work EnvironmentRemote, often in office or client sites, handling complex data capture tasksRemote or on-site, focusing on inputting data into systems
Industry UsageFinance, healthcare, legal sectorsVarious industries including retail, healthcare, and administration
Search & Comparison IntentUnderstanding roles in data management and capture processesEntry-level data input roles

The Remote Capture Manager typically handles complex data capture and management tasks, requiring specific experience and familiarity with document systems. In contrast, Data Entry Specialists focus on basic data input, often with minimal credentials. Both roles can be remote but differ in complexity and industry application.

What are popular job titles related to Remote Capture Manager jobs in Indiana? For Remote Capture Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Capture Manager jobs in Indiana look for? The top searched job categories for Remote Capture Manager jobs in Indiana are:
What cities in Indiana are hiring for Remote Capture Manager jobs? Cities in Indiana with the most Remote Capture Manager job openings:
Remote Capture Manager jobs near you
Auto Claims Trainee - Remote

Auto Claims Trainee - Remote

Liberty Mutual

Indianapolis, IN • Remote

$70K/yr

Full-time

Posted 27 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 261 rated insurance

Job description

Description
Are Ready to Launch Your Career in Insurance with a Fortune 100 Company?
Come Grow with Us!
Advance your career by building a strong foundation in insurance, with a clear path to grow into a claims role and expand your expertise.
You will serve as a subject matter expert in initiating Auto and Property claims with precision and professionalism. This role demands a strong command of technical processes and policy interpretation, as well as the ability to apply consultative guidance to help customers understand coverage and next steps. You'll leverage your expertise and problem-solving skills to navigate complex claim scenarios, ensure accurate First Notice of Loss (FNOL) documentation, and coordinate resources effectively. Your ability to think critically, communicate clearly, and collaborate across teams will be essential to delivering high-quality outcomes and supporting claim resolution.
Work Arrangement:
  • This is a fully remote role.
  • Candidates must reside within a 50-mile radius of a designated claims office.
  • The position may require weekday afternoon/evening shifts and rotating weekends. Additional details will be shared during the phone screen and interview process.
Core Responsibilities
  • Claims Intake & FNOL: Accurately and efficiently capture new Auto and Property claims, ensuring all First Notice of Loss (FNOL) documentation is complete and precise. Leverage the best available resources to triage exposures and take the most appropriate action to advance the claim and pay what we owe.
  • Consultative Policy Guidance: Provide clear, expert counsel to customers on coverage, filing options, and the claims process. Help safeguard and repair property while delivering peace of mind through informed, empathetic guidance.
  • Effortless Customer Experience: Make every interaction seamless and easy for customers and agents. Be available, responsive, and proactive in setting expectations and outlining next steps.
  • Speed of Execution: Match the pace of service to customer expectations. Expedite claims outcomes by removing friction, anticipating needs, and driving timely resolution.
  • Collaborative Resolution: Partner with internal teams and external vendors to facilitate claim progression and ensure service continuity.
  • Creative Problem Solving: Apply critical thinking and innovative approaches to resolve a wide variety of claims challenges and customer concerns.
  • Accuracy & Compliance: Maintain high standards for documentation accuracy, confidentiality, and compliance. Meet or exceed service level goals for call handling and transaction quality.
  • Logistical Coordination: Arrange support services such as rental cars and towing with care and efficiency, ensuring customers receive timely assistance.
Successful candidates will demonstrate:
  • Technical Proficiency: Ability to accurately document claims, interpret policy language, and leverage internal tools and resources to triage exposures and advance claims appropriately.
  • Consultative Communication: Strong oral and written communication skills with the ability to counsel customers on coverage, filing options, and the claims process in a clear and reassuring manner.
  • Customer-Focused Mindset: A commitment to making every interaction effortless and empathetic, while matching the speed of execution to customer expectations.
  • Problem-Solving Agility: Creative and analytical thinking to resolve diverse claims challenges and deliver timely, effective outcomes.
  • Attention to Detail: High standards for documentation accuracy, confidentiality, and compliance.
  • Adaptability & Ownership: Ability to manage multiple tasks in a fast-paced environment, take initiative, and follow through on commitments.
  • Learning Orientation: Receptiveness to coaching and a willingness to continuously build expertise in claims processes, systems, and coverage.
  • Technology Skills: Proficiency in Microsoft Outlook, keyboard shortcuts, and claims systems; demonstrated typing proficiency.
Qualifications
  • Minimum of 1-2 years of experience in a customer-facing or consultative role, preferably within insurance, financial services, healthcare, hospitality, or retail.
  • Demonstrated success in roles requiring high attention to detail, problem-solving, and decision-making under time-sensitive conditions.
  • Experience using claims systems, CRM platforms, or workflow tools to manage documentation and customer interactions a plus.
  • Proven ability to deliver accurate, empathetic, and efficient service in a fast-paced environment.
  • High school diploma or equivalent required.
  • Bachelor's degree in Business, Communications, Insurance, or a related field preferred.
  • Willingness to obtain and maintain applicable licenses through company-sponsored training programs.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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