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Remote Amazon Aws Connect Jobs in Indiana (NOW HIRING)

Sr. Software Engineer (.NetCore) (Remote)

Carmel, IN · Remote

$115K - $184K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with Amazon Web Services (AWS). What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K ...

Sr. Software Engineer (.NetCore) (Remote)

Carmel, IN · On-site +1

$115K - $184K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with Amazon Web Services (AWS). What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K ...

We have a flexible work environment with a mixture of remote work and in office hours ... Experience with cloud native applications in Azure, AWS, etc. * Experience with HIPAA secure health ...

Staff Software Engineer

Austin, IN · On-site +1

$195K - $257K/yr

Cloud services (AWS, Google Cloud, Microsoft Azure, etc) * Container orchestration systems like ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Staff Software Engineer

Atlanta, IN · On-site +1

$195K - $257K/yr

Cloud services (AWS, Google Cloud, Microsoft Azure, etc) * Container orchestration systems like ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Senior Software Engineer

Florence, IN · On-site +1

$152K - $205K/yr

Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc). * Experience with SQL ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Senior Software Engineer

Boston, IN · On-site +1

$152K - $205K/yr

Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc). * Experience with SQL ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Senior Software Engineer

Austin, IN · On-site +1

$152K - $205K/yr

Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc). * Experience with SQL ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Senior Software Engineer

Atlanta, IN · On-site +1

$152K - $205K/yr

Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc). * Experience with SQL ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Staff Software Engineer

Miami, IN · On-site +1

$195K - $257K/yr

Cloud services (AWS, Google Cloud, Microsoft Azure, etc) * Container orchestration systems like ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Staff Software Engineer

Florence, IN · On-site +1

$195K - $257K/yr

Cloud services (AWS, Google Cloud, Microsoft Azure, etc) * Container orchestration systems like ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Senior Software Engineer

Miami, IN · On-site +1

$152K - $205K/yr

Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc). * Experience with SQL ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Staff Software Engineer

Boston, IN · On-site +1

$195K - $257K/yr

Cloud services (AWS, Google Cloud, Microsoft Azure, etc) * Container orchestration systems like ... connect with you separately from our interview process to accommodate your needs. #LI-Remote

Remote Amazon Aws Connect information

What is a Remote Amazon AWS Connect?

A Remote Amazon AWS Connect job typically involves managing, configuring, or supporting Amazon Connect—a cloud-based contact center solution—while working from a remote location. Professionals in this role may be responsible for setting up call flows, integrating AWS services, troubleshooting issues, and optimizing customer experience. These jobs can be technical, such as cloud engineers or solution architects, or support-focused, like customer support specialists. Working remotely allows flexibility, as all tasks can be performed online via AWS's cloud platform. Knowledge of AWS services and customer service best practices is often required.

What are the key skills and qualifications needed to thrive as a Remote Amazon AWS Connect specialist?

To thrive as a Remote Amazon AWS Connect Specialist, you need expertise in cloud-based contact center solutions, AWS services (especially Amazon Connect), and experience with telephony or customer service platforms, often supported by AWS certifications. Familiarity with technical tools like AWS Lambda, S3, CloudWatch, and CRM integrations is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are crucial soft skills for remote collaboration and client support. These competencies are vital for delivering scalable, reliable solutions and ensuring seamless customer experiences in a remote environment.

What are some common challenges faced by Remote Amazon AWS Connect specialists, and how can they be addressed?

Remote Amazon AWS Connect specialists often encounter challenges such as ensuring seamless integration with existing systems, managing secure access for distributed teams, and troubleshooting connectivity issues without on-site support. To address these, it's important to stay updated with AWS documentation, collaborate closely with IT teams, and leverage AWS support resources. Regular communication with stakeholders and proactive monitoring of system performance also help minimize disruptions and maintain high service quality.

What is the difference between Remote Amazon Aws Connect vs Remote Amazon Aws Cloud Practitioner?

AspectRemote Amazon Aws ConnectRemote Amazon Aws Cloud Practitioner
CertificationsAWS Certified Connect Specialist or relevant certificationsAWS Certified Cloud Practitioner
Work EnvironmentCustomer support, contact center, or communication-focused rolesCloud fundamentals, sales, or marketing roles
Industry UsageCustomer service, contact centers, communication servicesCloud services, sales, and marketing teams
Job FocusManaging AWS Connect contact centers and customer interactionsUnderstanding AWS cloud basics and promoting AWS services

Remote Amazon Aws Connect roles focus on managing AWS contact center solutions and customer interactions, requiring specialized certifications. In contrast, Remote Amazon Aws Cloud Practitioner positions involve understanding AWS cloud fundamentals, suitable for sales or marketing roles. Both are in the AWS ecosystem but serve different functions and skill sets.

What are popular job titles related to Remote Amazon Aws Connect jobs in Indiana?

For Remote Amazon Aws Connect jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Amazon Aws Connect jobs?

Cities in Indiana with the most Remote Amazon Aws Connect job openings:

Engineer, Application Operations (Remote)

Quest Diagnostics

Indianapolis, IN • On-site, Remote

Full-time

Posted 10 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description


  • Management of DevOps for AWS (Amazon Web Services); Owning infrastructure code; making required changes
  • Release Management: Take releases, own process and relevant improvements, and drive to success;
  • Ability to drive process in additional platforms over time

Responsibilities
Application Operations
  • Familiarity with configuring AWS services for example:
    • Lambdas
    • DynamoDB
    • API Gateway
    • SNS
    • SQS
    • SES
    • Cognito
    • IAM
    • S3
    • EventBridge

Cybersecurity
  • Distill findings from security team and address any actions
  • Map security callouts raised by security team to applicable AWS service
  • Create actionable list of items
  • Execute against the list of items to resolve security findings
  • Continuously monitor and address findings from automated scans

Reporting & Observability
  • Continuously maintaining monitoring and alerting for various AWS services to ensure quick triage by the team in the event of failure or outage
  • Configuration of notification mechanisms

Qualifications
Required Work Experience:
  • 4+ years in application operations, SRE, or platform engineering in a cloud-native environment (AWS preferred)

Knowledge:
  • Strong understanding of serverless architectures (Lambda, API Gateway, DynamoDB, SQS/SNS, EventBridge)
  • Deep knowledge of modern authentication/authorization - OAuth 2.0, JWT, PKCE, mutual TLS, API key management
  • Familiarity with OWASP, CIS Benchmarks, NIST 800-53, or SOC2 controls

Skills:
  • Hands-on CI/CD experience (GitHub Actions, CodePipeline, ArgoCD, or similar). Writing associated configuration files to accommodate build/deployment requirements
  • Experience with security tooling - SAST/DAST scanners, dependency auditing, secrets management, WAF configuration
  • Proficiency with observability platforms (CloudWatch, X-Ray, Datadog, Grafana, or equivalent)
  • Strong scripting (Bash, Python, or Node.js) for automation, incident response tooling, and reporting
  • Experience managing DLQs, event replay, and ensuring idempotency in distributed systems

Preferred Knowledge/Skills:
  • HIPAA-compliant infrastructure experience
  • AWS Security Specialty or equivalent certification
  • Experience with SIEM platforms (Splunk, Sentinel, or CloudWatch Logs Insights at scale)
  • FinOps awareness - correlating cost with operational and security posture

Education:
  • Bachelor's Degree or equivalent experience

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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