Remote Call Center Manager Jobs in Rochester, NY

Optima Care Counseling Center is seeking experienced Licensed Mental Health Counselors to join our dedicated team in providing remote mental health support. In this role, you will leverage your expertise to deliver vital therapeutic services, making a tangible difference in the lives of clients across Rochester, New York, and beyond. This full-time position offers a competitive annual salary between $80,000 and $104,000, reflecting your skills and experience in the field.

Optima Care Counseling Center is a leading provider of mental health services, committed to ensuring accessible care for all individuals. We specialize in offering a wide range of therapeutic options through telehealth, which allows us to connect with clients in a flexible and convenient manner. Our clinic is built on the foundation of compassion, respect, and professional integrity, striving to create positive outcomes for those we serve.

As a remote organization, Optima Care Counseling Center provides an innovative telehealth work environment that fosters collaboration among our multidisciplinary team. You will engage with fellow mental health professionals who are equally committed to the mission of enhancing mental well-being. Our setup promotes a healthy work-life balance, with flexible scheduling options designed to accommodate both therapists and clients, including evenings and weekends when necessary.

In your role as a Licensed Mental Health Counselor, you will:

• Conduct comprehensive assessments and screenings to evaluate and understand clients' mental health needs effectively.
• Develop personalized treatment plans tailored to individual client goals, integrating evidence-based therapeutic modalities.
• Facilitate both individual and group therapy sessions, employing diagnostic knowledge to adapt techniques that resonate with clients' experiences.
• Work collaboratively with psychiatrists, psychologists, case managers, and other treatment team members to provide cohesive care.
• Educate clients' families about mental health issues, fostering a supportive network that encourages recovery.
• Maintain precise and confidential client records in accordance with regulatory and ethical standards to track progress and adapt treatment strategies.

Our client population is diverse, consisting of individuals from various cultural, socioeconomic, and personal backgrounds. You will work with clients experiencing various mental health conditions, including anxiety, depression, trauma-related disorders, and more. Your ability to establish trust and rapport with clients will be essential in guiding them through their recovery journeys.

The ideal candidate will hold a current and valid license as one of the following:

• Licensed Marriage and Family Therapist (LMFT)
• Licensed Mental Health Counselor (LMHC)
• Licensed Clinical Social Worker (LCSW)
• Doctor of Psychology (PsyD)

Additionally, candidates must possess:

• A master's or doctoral degree in Counseling, Social Work, Psychology, or a closely related field.
• Extensive experience or specialized training in mental health counseling.
• A deep understanding of evidence-based practices for diverse mental health challenges.
• Exceptional communication and interpersonal skills that facilitate effective teamwork and client engagement.

We value candidates who demonstrate a proven track record of providing high-quality mental health care and ongoing training in therapeutic methodologies. An understanding of telehealth systems and familiarity with specific mental health treatment software will be beneficial, as you interact with platforms designed to enhance client interactions and record keeping.

Optima Care Counseling Center offers a competitive compensation package that includes:

• A salary ranging between $80,000 and $104,000 annually, based on your qualifications and experience.
• A comprehensive benefits package featuring health insurance, retirement savings plans, and paid time off.
• Access to professional development opportunities, including workshops and continuing education courses.
• Participation in a supportive environment that cultivates growth and fosters your clinical skills.
• Resources and research opportunities to stay updated on best practices and emerging trends in mental health counseling.

At Optima Care Counseling Center, we believe in nurturing our team’s professional growth. As a member of our team, you will have opportunities to take on leadership roles, specialize in different therapeutic techniques, and contribute to community outreach programs that promote mental health awareness. Our mentorship and supervision programs aim to support your career aspirations while advancing our mission of providing exceptional mental health care.

If you are passionate about making a difference in the lives of others and committed to promoting mental health, we invite you to join our dedicated team. At Optima Care Counseling Center, you will find a rewarding environment where your contributions are valued, and where you can significantly impact individuals’ well-being through transformative counseling.

Are you ready to take the next step in your mental health career? Please submit your resume and a cover letter outlining your qualifications and motivation for joining Optima Care Counseling Center. We look forward to reviewing your application and possibly welcoming you to our compassionate team dedicated to fostering a healthier community.