ZipRecruiter

Log In

2

Remote Portuguese Call Center Jobs in Rochester, NY

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

All JobsPortuguese Call Center JobsRemote Portuguese Call Center JobsRemote Portuguese Call Center Jobs in Rochester, NY

Remote Portuguese Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do remote portuguese call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote portuguese call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a remote Portuguese call center?

A Remote Portuguese Call Center job involves providing customer service, technical support, or sales assistance to clients and customers over the phone, chat, or email, all while working from home or another remote location. Employees in this role are typically fluent in Portuguese and may handle inquiries from Portuguese-speaking customers worldwide. The job requires good communication skills, a reliable internet connection, and the ability to work independently. Tasks can include resolving issues, answering questions, and processing orders, depending on the employer and industry.

What are the key skills and qualifications needed to thrive as a remote Portuguese call center representative?

Success as a Remote Portuguese Call Center Representative requires fluency in Portuguese, strong verbal communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and standard office applications is often expected. Outstanding problem-solving abilities, patience, and active listening set top performers apart in this role. These skills ensure effective customer support, efficient issue resolution, and high customer satisfaction in a virtual environment.

What are some common challenges faced by agents in a remote Portuguese call center and how can they be addressed?

One common challenge for remote Portuguese call center agents is maintaining clear communication and rapport with customers despite physical distance and occasional technical issues. Agents may also face difficulties managing distractions at home and ensuring reliable internet connectivity. To overcome these challenges, it’s important to establish a dedicated workspace, follow a structured daily routine, and utilize provided training resources. Regular virtual meetings with supervisors and teammates help foster a sense of team connection and provide support for handling complex customer inquiries.

What is the difference between Remote Portuguese Call Center vs Remote Portuguese Customer Service Representative?

AspectRemote Portuguese Call CenterRemote Portuguese Customer Service Representative
CredentialsBasic communication skills, possibly some call center trainingSame as call center, may require customer service experience
Work EnvironmentCall center setup, often team-based, monitored callsHome office, one-on-one customer interactions
Industry UsageCustomer support, telemarketing, salesCustomer support, technical assistance, order processing
Search & Comparison IntentUnderstanding roles, job requirements, work setupJob duties, skills needed, work environment

The Remote Portuguese Call Center typically involves handling multiple customer calls in a team setting, often with monitored performance. In contrast, a Remote Portuguese Customer Service Representative focuses on direct, one-on-one customer interactions, usually from a home office. Both roles require strong communication skills and may share similar training, but their work environments and daily tasks differ slightly, catering to different customer service needs.

What are the most commonly searched types of Portuguese Call Center jobs in Rochester, NY?

The most popular types of Portuguese Call Center jobs in Rochester, NY are:

What are popular job titles related to Remote Portuguese Call Center jobs in Rochester, NY?

For Remote Portuguese Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Portuguese Call Center jobs in Rochester, NY look for?

The top searched job categories for Remote Portuguese Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Portuguese Call Center jobs?

Cities near Rochester, NY with the most Remote Portuguese Call Center job openings:

Remote Portuguese Call Center jobs near you

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.

Apply