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How much do portuguese call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for portuguese call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Portuguese call center?

A Portuguese Call Center job involves handling customer service, sales, or technical support inquiries in Portuguese. Agents assist customers via phone, email, or chat, addressing their concerns and providing solutions. These roles require fluency in Portuguese, strong communication skills, and patience. Many companies hire Portuguese-speaking agents to support international customers from Portugal, Brazil, or other Portuguese-speaking regions.

What are the key skills and qualifications needed to thrive in the Portuguese call center position, and why are they important?

To thrive in a Portuguese Call Center role, you need excellent verbal and written proficiency in Portuguese, strong customer service abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are often required. Outstanding listening skills, patience, and the ability to remain calm under pressure are valuable soft skills for this position. These qualities ensure effective customer interactions, high satisfaction rates, and efficient problem resolution in a fast-paced contact center environment.

What are some common challenges Portuguese call center representatives face, and how can they overcome them?

One common challenge in Portuguese Call Center roles is handling a high volume of calls while maintaining quality service and accurate communication, especially when addressing complex customer issues. Navigating differences in dialects or regional language variations can also require adaptability and awareness. Representatives often overcome these challenges by using effective time management strategies, leveraging robust internal knowledge bases, and participating in ongoing training or peer coaching. Support from experienced team leads and regular feedback helps ensure continuous improvement and a positive work environment.

More about Portuguese Call Center jobs

What are the most commonly searched types of Portuguese Call Center jobs?

The most popular types of Portuguese Call Center jobs are:

What states have the most Portuguese Call Center jobs?

States with the most job openings for Portuguese Call Center jobs include:

What job categories do people searching Portuguese Call Center jobs look for?

The top searched job categories for Portuguese Call Center jobs are:

Portuguese Call Center jobs near you
Infographic showing various Portuguese Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese/Spanish)

Nirvana Healthcare Management Services

West Orange, NJ • On-site

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese/Spanish)

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.

Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner.
  • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information.
  • Taking messages for Providers.
  • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines.
  • Making audit calls.

Requirements:

  • High school diploma or equivalent.
  • Proven customer service experience in a call center environment, preferably in healthcare preferred
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize, and manage time effectively.
  • Bilingual proficiency (English and Portuguese).

We Offer:

  • Competitive compensation package.
  • Comprehensive benefits including health insurance, retirement plans, and paid time off.
  • Supportive work culture focused on professional development and continuing education.
  • Opportunity to work in a growing field with a focus on improving patient outcomes.
  • Two (2) weeks paid training.
  • Uniforms provided.

Working Hours:

  • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly.

Pay: $17.00 - $20.00 per hour Commensurate with experience

Expected hours: 37.5 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Essex County, NJ (Preferred)

Apply