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Portuguese Call Center Jobs (NOW HIRING)

Cinemark

Trilingual Call Center Representative - Hybrid

Frisco, TX · On-site

$15 - $18.75/hr

  • Medical

  • Retirement

  • PTO

Requirements: * Trilingual (English/Spanish/Portuguese) is required * A positive, resilient, and ... Theater operation knowledge and experience is an asset * 1+ year(s) in a call center environment is ...

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How much do portuguese call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for portuguese call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Portuguese call center?

A Portuguese Call Center job involves handling customer service, sales, or technical support inquiries in Portuguese. Agents assist customers via phone, email, or chat, addressing their concerns and providing solutions. These roles require fluency in Portuguese, strong communication skills, and patience. Many companies hire Portuguese-speaking agents to support international customers from Portugal, Brazil, or other Portuguese-speaking regions.

What are the key skills and qualifications needed to thrive in the Portuguese call center position, and why are they important?

To thrive in a Portuguese Call Center role, you need excellent verbal and written proficiency in Portuguese, strong customer service abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are often required. Outstanding listening skills, patience, and the ability to remain calm under pressure are valuable soft skills for this position. These qualities ensure effective customer interactions, high satisfaction rates, and efficient problem resolution in a fast-paced contact center environment.

What are some common challenges Portuguese call center representatives face, and how can they overcome them?

One common challenge in Portuguese Call Center roles is handling a high volume of calls while maintaining quality service and accurate communication, especially when addressing complex customer issues. Navigating differences in dialects or regional language variations can also require adaptability and awareness. Representatives often overcome these challenges by using effective time management strategies, leveraging robust internal knowledge bases, and participating in ongoing training or peer coaching. Support from experienced team leads and regular feedback helps ensure continuous improvement and a positive work environment.

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What are the most commonly searched types of Portuguese Call Center jobs?

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What states have the most Portuguese Call Center jobs?

States with the most job openings for Portuguese Call Center jobs include:

What job categories do people searching Portuguese Call Center jobs look for?

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Portuguese Call Center jobs near you
Infographic showing various Portuguese Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Coordinator - School of Dental Medicine

Tufts University

Boston, MA • On-site

$19.35 - $25.90/hr

Full-time

Re-posted 17 days ago

Tufts University rating

8.4

Company rating: 8.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

99th of 618 rated colleges and universities

Job description

Overview
This is a fully remote position. However, there is mandatory onsite training for the first 6-8 weeks.
The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately.
What You'll Do
The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online. They are responsible for assisting patients, matching them with the clinical option that is most appropriate for their needs.
  • Triage or resolve phone inquiries for every clinic, every office, and every function at the dental school.
  • Understand the needs of new patients and match them with the clinical option that is most appropriate for their needs
  • Schedule new patient appointments for 14+ different clinics
  • Resolve and track online appointment requests
  • Provide medical and dental insurance information as appropriate
  • Maintain patient electronic records
  • Submit changes to the knowledgebase
  • Participate in regular team meetings

What We're Looking For
Basic Requirements:
Knowledge and experience typically acquired by:
  • High School equivalency
  • 0-1 year of job related experience
  • Basic computer skills
  • Excellent communication and customer service skills

Preferred Qualifications:
  • Associate's Degree or related health care experience
  • Experience in a call center or customer facing role
  • Fluency in a second language (Mandarin, Cantonese, Spanish, Portuguese, Vietnamese or Haitian Creole)
  • Ability to follow established procedures and policies
  • Knowledge of customer service principles and practice
  • Detailed oriented, ability to multi-task, and highly organized
  • Ability to work in a team environment as well as work independently
  • Telephone etiquette skills
  • Dental/Medical background a plus

Pay Range
Minimum $19.35, Midpoint $22.60, Maximum $25.90
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

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