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Manager Portuguese Call Center Jobs (NOW HIRING)

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...

W3Global Inc.

Call Center Manager

Hialeah, FL · On-site

$85K - $100K/yr

About the Job The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of ...

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

Call Center Manager Common Threads Charitable Donation Services Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Community Dental Care

Call Center Manager

Maplewood, MN · On-site

$25 - $30/hr

The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment. This position also plays a ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

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Manager Portuguese Call Center information

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$29.5K

$63.8K

$109.5K

How much do manager portuguese call center jobs pay per year?

As of Jul 26, 2026, the average yearly pay for manager portuguese call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Portuguese Call Center vs Customer Service Supervisor?

AspectManager Portuguese Call CenterCustomer Service Supervisor
CredentialsExperience in call center management, leadership skillsCustomer service experience, leadership skills
Work EnvironmentOversees call center operations, manages teamsSupervises customer service agents, handles escalations
Industry UsageCommonly used in call centers, BPO companies

The Manager Portuguese Call Center typically has broader responsibilities, including strategic planning and team management at a higher level, while the Customer Service Supervisor focuses on daily team supervision and customer issue resolution. Both roles require leadership skills and call center experience, but the manager position involves more oversight and decision-making.

What cities are hiring for Manager Portuguese Call Center jobs? Cities with the most Manager Portuguese Call Center job openings:
What are the most commonly searched types of Portuguese Call Center jobs? The most popular types of Portuguese Call Center jobs are:
What states have the most Manager Portuguese Call Center jobs? States with the most job openings for Manager Portuguese Call Center jobs include:
Manager Portuguese Call Center jobs near you
Call Center Associate (Full-Time)

Call Center Associate (Full-Time)

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER

New Bedford, MA • On-site

$20 - $24.20/hr

Full-time

Posted 20 days ago

Job description

POSITION SUMMARY:
Mondays - Fridays : 9:30 am - 6pm.
Call center associates (CCA) are vital to the care provided to patients of the Health Center. Greeting callers in a welcoming tone, listening to the caller and understanding the reasons for their call is the first critical part of a CCAs role. After identifying the reason for the call and the caller/patients identity, our CCAs will help patients who need appointments scheduled, rescheduled or cancelled; need information about the Health Center or a provider; answer general questions that can be found in the patients record. When a CCA cannot answer a question or help the caller, he/she will transfer the call to another associate within the organization who can provide assistance. CCAs will follow all HIPAA policies and procedures as well as clinical protocols to ensure patient safety as well as secure protected health information.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:
  1. Greets all callers to the Health Center promptly and in a welcoming manner.
  2. Listens to the callers needs and identifies the reason for his/her call.
  3. Assists patients with scheduling, rescheduling and cancelling Adult Medicine appointments.
  4. In accordance with clinical and HIPAA policies and procedures, answers caller questions when appropriate. Routes all other calls to the appropriate group or employee who can assist the caller.
  5. Takes messages for staff as needed and ensures staff receive urgent messages within five minutes.
  6. Calls answering service each morning to open switchboard and check for messages that need to be forwarded to internal departments.
  7. Ensures that switchboard is turned over every evening to the answering service. Verifies the transfer was done accurately by calling the main number to see if the service picks up.
  8. Uses overhead paging appropriately when unable to reach staff at their extension(s).

REQUIRED KNOWLEDGE & SKILLS:
  • Bilingual in English and Portuguese or Spanish is required.
  • Must possess strong customer service skills.
  • Prior experience as a medical secretary or medical assistant is a plus.

REQUIRED EDUCATION & OTHER CREDENTIALS:
  1. Education:High School diploma or equivalent is required.
  2. Experience: A minimum of two years call center or customer service experience is required
  3. Certification/Licensure: None required.
  4. Software/Hardware: Knowledge of electronic health record software is preferred.

  1. High School diploma or equivalent. Minimum one year of technical training in relevant field.
  2. Ability to recognize those patients who are in distress and take appropriate action.
  3. 2-4 years experience as a receptionist working in a relevant field.
  4. Strong verbal, organizational and interpersonal skills.
  5. Bilingual in Spanish/Portuguese required.

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