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Manager Portuguese Call Center Jobs (NOW HIRING)

Golden Nugget

Call Center Manager

Laughlin, NV · On-site

Overview The Call Center Manager is responsible for the daily supervision of Call Center Agents, Remote Agents, Lead Agents, Trainers and Supervisors. Ensuring customer interactions is handled in a ...

Select Source Sales

Call Center Manager

Corona, CA · On-site

$35 - $45/hr

The Call Center Manager oversees a team of 5-10 members, primarily managing outbound and mixed inbound/outbound calls. Reporting directly to Senior Management, this role ensures efficient team ...

D-Rock Enterprises LLC

Call Center Manager

Manassas, VA · On-site

Advantage Septic Service is seeking an experienced, results-driven Call Center Manager who has successfully led Nextar-trained call center withing the home services industry. The ideal candidate ...

New

Revel Staffing

Call Center Manager

Albuquerque, NM · On-site

$68K - $88K/hr

A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations. This role ...

A-Star Heat & Air

Be Seen First

Call Center Manager

Dallas, TX · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We're looking for an experienced Call Center Manager to lead our Customer Service Representatives and Dispatch team while driving performance, accountability, and exceptional service. This is an ...

Maximus

Call Center Manager

Topeka, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General information Job Posting Title Call Center Manager Date Wednesday, July 29, 2026 City Topeka State KS Country United States Working time Full-time Description & Requirements Maximus is hiring ...

the bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

Serenity Mental Health Centers

Call Center Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Manager | Las Colinas, TX As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline ...

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Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsManager Portuguese Call Center Jobs

Manager Portuguese Call Center information

See salary details

$29.5K

$63.8K

$109.5K

How much do manager portuguese call center jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager portuguese call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Portuguese Call Center vs Customer Service Supervisor?

AspectManager Portuguese Call CenterCustomer Service Supervisor
CredentialsExperience in call center management, leadership skillsCustomer service experience, leadership skills
Work EnvironmentOversees call center operations, manages teamsSupervises customer service agents, handles escalations
Industry UsageCommonly used in call centers, BPO companies

The Manager Portuguese Call Center typically has broader responsibilities, including strategic planning and team management at a higher level, while the Customer Service Supervisor focuses on daily team supervision and customer issue resolution. Both roles require leadership skills and call center experience, but the manager position involves more oversight and decision-making.

What cities are hiring for Manager Portuguese Call Center jobs?

Cities with the most Manager Portuguese Call Center job openings:

What are the most commonly searched types of Portuguese Call Center jobs?

The most popular types of Portuguese Call Center jobs are:

What states have the most Manager Portuguese Call Center jobs?

States with the most job openings for Manager Portuguese Call Center jobs include:

Manager Portuguese Call Center jobs near you

Call Center Manager

Golden Nugget

Laughlin, NV • On-site

Full-time

Posted 6 days ago

Golden Nugget rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

157th of 164 rated casinos

Job description

Overview
The Call Center Manager is responsible for the daily supervision of Call Center Agents, Remote Agents, Lead Agents, Trainers and Supervisors. Ensuring customer interactions is handled in a helpful, friendly, upbeat and professional manner. The Call Center Manager will supervise all aspects of department and agent's performance, development and coaching as they assist guests that contact the call center.
Responsibilities
  • Builds and leads a high-performing team of agents and leads to achieve and exceed service delivery and customer expectations regarding Service Levels, Abandonment, Adherence, Turnover, QA Monitor Scores and other standards as determined by contact center Sr. Management and Directors.
  • Ensures agents are answering all incoming customer interactions efficiently, accurately, and professionally as they assist external customers.
  • Monitor, coach, and develop agents to drive department morale and for optimal performance so that department standards for service are met or exceeded.
  • Monitors adherence to ensure agents are meeting or exceeding department and company standards.
  • Ensures understanding and compliance of staff regarding department and company policies and procedures.
  • Measures, documents, and communicates agent's performance and progress towards goal attainment for assigned team. Accurately and swiftly communicate issues and potential issues to Sr. Management.
  • Contributes to customer retention and continuously increase customer loyalty levels through advanced problem resolution, handling of escalated customer interactions and mentoring agents to be well informed, friendly, helpful, upbeat and positive.
  • Rewards and recognizes agents via implemented incentive programs to elevate agent productivity performance and achieve service goals.
  • Display strong motivational skills towards achieving Call Center goals while maintaining low levels of turnover.
  • Generates new ideas/solutions on specific Call Center issues and participates in projects and process improvement initiatives.
  • Interviews and hires staff, and other Human Resources related tasks.
  • Completes all additional tasks and responsibilities not listed as required or assigned by Sr. Management.

Qualifications
  • Builds and leads a high-performing team of agents and leads to achieve and exceed service delivery and customer expectations regarding Service Levels, Abandonment, Adherence, Turnover, QA Monitor Scores and other standards as determined by contact center Sr. Management and Directors.
  • Ensures agents are answering all incoming customer interactions efficiently, accurately, and professionally as they assist external customers.
  • Monitor, coach, and develop agents to drive department morale and for optimal performance so that department standards for service are met or exceeded.
  • Monitors adherence to ensure agents are meeting or exceeding department and company standards.
  • Ensures understanding and compliance of staff regarding department and company policies and procedures.
  • Measures, documents, and communicates agent's performance and progress towards goal attainment for assigned team. Accurately and swiftly communicate issues and potential issues to Sr. Management.
  • Contributes to customer retention and continuously increase customer loyalty levels through advanced problem resolution, handling of escalated customer interactions and mentoring agents to be well informed, friendly, helpful, upbeat and positive.
  • Rewards and recognizes agents via implemented incentive programs to elevate agent productivity performance and achieve service goals.
  • Display strong motivational skills towards achieving Call Center goals while maintaining low levels of turnover.
  • Generates new ideas/solutions on specific Call Center issues and participates in projects and process improvement initiatives.
  • Interviews and hires staff, and other Human Resources related tasks.
  • Completes all additional tasks and responsibilities not listed as required or assigned by Sr. Management.

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