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Per Diem Remote Call Center Jobs in Rochester, NY

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

Available at least 20 hours per week Benefits * Fully remote -- work from anywhere in the U.S. * Flexible schedule -- full-time or part-time, your call * Weekly pay * Pay is only 100% commission

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... contact call center or in-field on prem capacity. * High School Diploma/GED. WE VALUE ... Through advanced services-on-site or remote-we drive efficiency, sustainability, and security with ...

CooperVision

Sales Support Representative

Victor, NY · Remote

$18.25 - $25/hr

Experience: 1-3 years in a call center environment required. CooperVision Customer Service ... 23.00 per hour and may include cost of living adjustments. The actual base pay includes many ...

Valera Health

Mental Health Therapist

Rochester, NY · On-site +1

... per-visit compensation. Access clinical training opportunities to expand your skills (with ... Telehealth or remote experience * Self-motivated with strong independent work skills and ...

All JobsPer Diem Call Center JobsPer Diem Remote Call Center JobsPer Diem Remote Call Center Jobs in Rochester, NY

Per Diem Remote Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do per diem remote call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for per diem remote call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a per diem remote call center?

To thrive as a Per Diem Remote Call Center Representative, you typically need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is often required. Excellent problem-solving abilities, patience, and the ability to work independently set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, high customer satisfaction, and effective performance in a remote, flexible work environment.

What are some common challenges faced by per diem remote call center agents, and how can they be managed?

Per Diem Remote Call Center agents often face challenges such as irregular schedules, adapting quickly to different client systems, and managing work-life boundaries while working from home. To address these, it's important to maintain clear communication with supervisors about availability, stay organized with scheduling tools, and set up a dedicated workspace to minimize distractions. Regular check-ins with the team and leveraging online resources for technical support can also help agents stay connected and perform effectively.

What is a per diem remote call center?

A Per Diem Remote Call Center job is a flexible position where employees work from home and are scheduled to work only as needed, rather than on a regular, full-time basis. 'Per diem' means 'per day,' so workers are typically paid for each day or shift they work, without guaranteed hours. These roles involve handling customer inquiries, providing support, or assisting with sales over the phone or online. Per diem remote call center jobs are ideal for those seeking flexible work arrangements and the ability to choose when they are available to work.
What are the most commonly searched types of Remote Call Center jobs in Rochester, NY? The most popular types of Remote Call Center jobs in Rochester, NY are:
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What job categories do people searching Per Diem Remote Call Center jobs in Rochester, NY look for? The top searched job categories for Per Diem Remote Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Per Diem Remote Call Center jobs? Cities near Rochester, NY with the most Per Diem Remote Call Center job openings:
Per Diem Remote Call Center jobs near you
Infographic showing various Per Diem Remote Call Center job openings in Rochester, NY as of June 2026, with employment types broken down into 80% Full Time, 11% Part Time, and 9% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.