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Remote Call Center Pharmacist Jobs in Rochester, NY

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... contact call center or in-field on prem capacity. * High School Diploma/GED. WE VALUE ... Through advanced services-on-site or remote-we drive efficiency, sustainability, and security with ...

All JobsCall Center Pharmacist JobsRemote Call Center Pharmacist JobsRemote Call Center Pharmacist Jobs in Rochester, NY

Remote Call Center Pharmacist information

See Rochester, NY salary details

$27

$60

$73

How much do remote call center pharmacist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote call center pharmacist in Rochester, NY is $60.10, according to ZipRecruiter salary data. Most workers in this role earn between $55.24 and $66.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Pharmacist vs Remote Retail Pharmacist?

AspectRemote Call Center PharmacistRemote Retail Pharmacist
CredentialsPharmacy license, Doctor of Pharmacy (Pharm.D.)Pharmacy license, Doctor of Pharmacy (Pharm.D.)
Work EnvironmentCall centers, telehealth platforms, customer serviceOnline pharmacy, telepharmacy, retail pharmacy settings
Employer & IndustryPharmaceutical companies, telehealth providers, insurance companiesOnline pharmacies, retail chains, independent pharmacies
Common Search & ComparisonRemote Call Center Pharmacist vs Remote Retail Pharmacist

Remote Call Center Pharmacists primarily provide medication counseling and support via phone or online platforms, often working for telehealth or insurance companies. In contrast, Remote Retail Pharmacists focus on dispensing medications and providing patient care through online pharmacy services. Both roles require similar credentials but differ mainly in work environment and daily responsibilities.

What are the key skills and qualifications needed to thrive as a remote call center pharmacist?

To thrive as a Remote Call Center Pharmacist, you need a Doctor of Pharmacy (PharmD) degree, active pharmacist licensure, and expertise in medication therapy management and drug information. Familiarity with pharmacy management software, electronic health records (EHRs), and secure telecommunication systems is typically required. Strong communication, problem-solving abilities, and empathy are crucial for effectively assisting patients and collaborating with healthcare providers remotely. These skills ensure accurate medication guidance, regulatory compliance, and high-quality patient care in a virtual environment.

What is a remote call center pharmacist?

A Remote Call Center Pharmacist is a licensed pharmacist who provides pharmaceutical care and support to patients, healthcare providers, and insurance companies over the phone or via digital communication from a remote location. Their duties often include answering medication-related questions, processing prescription orders, offering counseling, and ensuring medication safety and compliance. They may also assist with prior authorizations, resolve insurance issues, and provide guidance on drug interactions or side effects. This role allows pharmacists to use their expertise outside of a traditional pharmacy setting while maintaining high standards of patient care.

What are some common challenges faced by remote call center pharmacists, and how can they be managed?

Remote Call Center Pharmacists often encounter challenges such as managing high call volumes, ensuring clear communication without face-to-face interaction, and navigating multiple pharmacy systems while maintaining accuracy. Staying organized, utilizing strong active listening skills, and becoming proficient with digital tools can help address these obstacles. Many companies offer ongoing training and access to supportive teams, which fosters collaboration and professional growth even in a remote environment.
What are the most commonly searched types of Call Center Pharmacist jobs in Rochester, NY? The most popular types of Call Center Pharmacist jobs in Rochester, NY are:
What are popular job titles related to Remote Call Center Pharmacist jobs in Rochester, NY? For Remote Call Center Pharmacist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Pharmacist jobs in Rochester, NY look for? The top searched job categories for Remote Call Center Pharmacist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Call Center Pharmacist jobs? Cities near Rochester, NY with the most Remote Call Center Pharmacist job openings:
Remote Call Center Pharmacist jobs near you

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.