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Call Center Pharmacist Jobs (NOW HIRING)

US Tech Solutions

Call center Pharmacist

$59.50 - $71.75/hr

The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases. Responsibilities Collaborates with the CRU Technician to process ...

US Tech Solutions

Call center Pharmacist

Providence, RI · On-site

$50 - $53/hr

The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases. Responsibilities: * Collaborates with the CRU Technician to process ...

PeopleShare Inc

Call Center Representative

Whippany, NJ · On-site

$19 - $20.90/hr

Call Center Representatives We are seeking motivated and customer-focused Call Center ... Handle inbound and outbound calls from patients, providers, and pharmacies * Assist patients with ...

PeopleShare Inc

Call Center Representative

Iselin, NJ · On-site

$20.90/hr

Call Center Representative (Late Shift) Location: Whippany, NJ Job Type: Full-Time Pay: $20.90 per ... Handle inbound and outbound calls from patients, physicians, and pharmacies. * Assist callers with ...

Q1 Technologies

Call Center Operations

Raritan, NJ · On-site

Call Center Operations Location: Raritan, NJ (Onsite) Job Type: Contract * Contact Center ... Experience in the pharmaceutical industry is preferred. * Strong project management, analytical and ...

PeopleShare Inc

Call Center Representative

Orange, NJ · On-site

$19 - $20/hr

Provide exceptional service to patients, physicians, and pharmacies with a focus on empathy and ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

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How much do call center pharmacist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for call center pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What is a call center pharmacist?

A Call Center Pharmacist is a licensed pharmacist who provides medication-related support and information over the phone or through digital communication channels. They assist patients, healthcare providers, and insurance companies by answering drug-related questions, processing prescriptions, handling prior authorizations, and ensuring medication safety. This role requires strong communication skills, attention to detail, and knowledge of pharmacy regulations. Call Center Pharmacists work in diverse settings, including retail pharmacy support centers, health insurance companies, and telepharmacy services.

What are the key skills and qualifications needed to thrive as a call center pharmacist?

To thrive as a Call Center Pharmacist, you need a PharmD degree, current pharmacist licensure, and strong knowledge of medication therapy management and pharmaceutical care. Experience with pharmacy management software, telephone triage systems, and electronic health records (EHRs) is commonly required. Outstanding communication skills, patience, and problem-solving abilities make candidates excel in this fast-paced, customer-focused environment. These competencies enable Call Center Pharmacists to deliver accurate medication guidance, resolve patient or provider inquiries efficiently, and ensure safe, effective care remotely.

What are some common challenges faced by call center pharmacists, and how are they addressed?

Call Center Pharmacists often encounter challenges such as interpreting complex patient questions over the phone, handling high call volumes, and ensuring clear communication without face-to-face interaction. These challenges are addressed through thorough training, strong teamwork, and the use of robust documentation and knowledge management systems. Pharmacists also develop strong listening skills and follow established protocols to ensure accuracy and consistency in their responses. Employers typically provide resources and ongoing education to help staff stay current on medications and best practices, creating a supportive environment for effective patient care.

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Call Center Pharmacist jobs near you
Infographic showing various Call Center Pharmacist job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 15% Part Time, and 12% Contract. Highlights an 91% In-person, 6% Hybrid, and 3% Remote job distribution, with an average salary of $126,701 per year, or $60.9 per hour.

Call center Pharmacist

US Tech Solutions

Remote

$59.50 - $71.75/hr

Other

Re-posted 13 days ago

Job description

Job Title

It is an operation based role that conducts clinical reviews of medical data collected to perform prior authorization for specialty medications. The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases.

Responsibilities

Collaborates with the CRU Technician to process referrals, including answering clinical questions, collecting appropriate clinical/medical data needed to perform clinical assessments, and reviews as per the health plan/employer agreed criteria within the designated service level agreements.

Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes.

Handles inbound phone calls and escalations from physicians or patients regarding Prior Authorization

Establishes and maintains communication, health plan and employer group staff.

Maintain professional and technical knowledge of drug and disease-states for the Specialty Pharmacy programs administered within the Case Review Unit.

Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required.

Experience

Experience as a Prior Authorization Pharmacist is required.

Skills

Prior authorization

PBM

Education

Bachelor's degree in pharmacy or Pharm D. Must have an active license in the state of work.

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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