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Call Center Pharmacist Jobs (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

EPIC Health System LLC

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Coordinate communication between providers, clinics, pharmacies, and external partners. * Support ...

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How much do call center pharmacist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for call center pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center pharmacist?

To thrive as a Call Center Pharmacist, you need a PharmD degree, current pharmacist licensure, and strong knowledge of medication therapy management and pharmaceutical care. Experience with pharmacy management software, telephone triage systems, and electronic health records (EHRs) is commonly required. Outstanding communication skills, patience, and problem-solving abilities make candidates excel in this fast-paced, customer-focused environment. These competencies enable Call Center Pharmacists to deliver accurate medication guidance, resolve patient or provider inquiries efficiently, and ensure safe, effective care remotely.

What are some common challenges faced by call center pharmacists, and how are they addressed?

Call Center Pharmacists often encounter challenges such as interpreting complex patient questions over the phone, handling high call volumes, and ensuring clear communication without face-to-face interaction. These challenges are addressed through thorough training, strong teamwork, and the use of robust documentation and knowledge management systems. Pharmacists also develop strong listening skills and follow established protocols to ensure accuracy and consistency in their responses. Employers typically provide resources and ongoing education to help staff stay current on medications and best practices, creating a supportive environment for effective patient care.

What is a call center pharmacist?

A Call Center Pharmacist is a licensed pharmacist who provides medication-related support and information over the phone or through digital communication channels. They assist patients, healthcare providers, and insurance companies by answering drug-related questions, processing prescriptions, handling prior authorizations, and ensuring medication safety. This role requires strong communication skills, attention to detail, and knowledge of pharmacy regulations. Call Center Pharmacists work in diverse settings, including retail pharmacy support centers, health insurance companies, and telepharmacy services.

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What cities are hiring for Call Center Pharmacist jobs? Cities with the most Call Center Pharmacist job openings:
What are the most commonly searched types of Call Center Pharmacist jobs? The most popular types of Call Center Pharmacist jobs are:
What states have the most Call Center Pharmacist jobs? States with the most job openings for Call Center Pharmacist jobs include:
What job categories do people searching Call Center Pharmacist jobs look for? The top searched job categories for Call Center Pharmacist jobs are:
Call Center Pharmacist jobs near you
Infographic showing various Call Center Pharmacist job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $126,701 per year, or $60.9 per hour.

Call Center Pharmacist - Closed Door Pharmacy

Giant Eagle

Pittsburgh, PA • On-site

$56.50 - $68/hr

Full-time

Re-posted 9 days ago

Giant Eagle rating

6.2

Company rating: 6.2 out of 10

Based on 714 frontline employees who took The Breakroom Quiz

52nd of 122 rated grocery stores

Job description

Job Summary
As a Licensed Call Center Pharmacist, you will follow all state and federal regulations and support local pharmacy operations via off site support by completion of pharmacist tasks including but not limited to data verification of prescriptions and clinical MTM.
Job Description
  • Experience Required: 0 to 6 months
  • Experience Desired: Previous retail and/or clinical pharmacist
  • Education Required: Bachelors Degree
  • Certification or Licensing Required: Pharmacy - must have current Pennsylvania or Ohio pharmacist license, the other to be obtained after start. Second licensing fees reimbursed by company. Immunization certification/license as required by state.
  • Lifting Requirement: Up to 25 pounds
  • Age Requirement: At least 18 years of age

Job Responsibility
  • Operate as a pharmacist in a closed door facility to support retail stores in daily operations
  • Follow all Company policies and procedures to maximize quality/outcomes
  • Verify prescriptions for accuracy (data verification) and complete drug utilization review (DUR) of prescriptions
  • Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs
  • Maintain production metrics and operational goals
  • Assist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies
  • Assist technicians in interpretation of prescriptions and third party billing
  • Attend and participate in quarterly Continuous Quality Improvement (CQI) meetings
  • Work with physicians and nurses to secure clarifications and new prescriptions. This includes scanning new orders/clarifications into the Rx system for processing
  • Complete incoming/outgoing prescription transfers as needed

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About Giant Eagle

Sourced by ZipRecruiter

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Year founded

1931

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