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Call Center Pharmacist Jobs (NOW HIRING)

US Tech Solutions

Call center Pharmacist

Providence, RI · On-site

$50 - $53/hr

The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases. Responsibilities: * Collaborates with the CRU Technician to process ...

EyeSouth Partners LLC

Call Center Representative

Alvin, TX

$13 - $16.25/hr

As a Call Center Representative, you will play a vital role in delivering high-quality service to ... You will serve as the first point of contact for patients, referring doctor offices and pharmacies ...

Coastal Eye Associates

Call Center Representative

Alvin, TX

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high ... You will serve as the first point of contact for patients, referring doctor offices and pharmacies ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high ... You will serve as the first point of contact for patients, referring doctor offices and pharmacies ...

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How much do call center pharmacist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for call center pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Call Center Pharmacist position, and why are they important?

To thrive as a Call Center Pharmacist, you need a PharmD degree, current pharmacist licensure, and strong knowledge of medication therapy management and pharmaceutical care. Experience with pharmacy management software, telephone triage systems, and electronic health records (EHRs) is commonly required. Outstanding communication skills, patience, and problem-solving abilities make candidates excel in this fast-paced, customer-focused environment. These competencies enable Call Center Pharmacists to deliver accurate medication guidance, resolve patient or provider inquiries efficiently, and ensure safe, effective care remotely.

What are some common challenges faced by Call Center Pharmacists, and how are they addressed?

Call Center Pharmacists often encounter challenges such as interpreting complex patient questions over the phone, handling high call volumes, and ensuring clear communication without face-to-face interaction. These challenges are addressed through thorough training, strong teamwork, and the use of robust documentation and knowledge management systems. Pharmacists also develop strong listening skills and follow established protocols to ensure accuracy and consistency in their responses. Employers typically provide resources and ongoing education to help staff stay current on medications and best practices, creating a supportive environment for effective patient care.

What is a Call Center Pharmacist job?

A Call Center Pharmacist is a licensed pharmacist who provides medication-related support and information over the phone or through digital communication channels. They assist patients, healthcare providers, and insurance companies by answering drug-related questions, processing prescriptions, handling prior authorizations, and ensuring medication safety. This role requires strong communication skills, attention to detail, and knowledge of pharmacy regulations. Call Center Pharmacists work in diverse settings, including retail pharmacy support centers, health insurance companies, and telepharmacy services.

More about Call Center Pharmacist jobs
What cities are hiring for Call Center Pharmacist jobs? Cities with the most Call Center Pharmacist job openings:
What are the most commonly searched types of Call Center Pharmacist jobs? The most popular types of Call Center Pharmacist jobs are:
What states have the most Call Center Pharmacist jobs? States with the most job openings for Call Center Pharmacist jobs include:
What job categories do people searching Call Center Pharmacist jobs look for? The top searched job categories for Call Center Pharmacist jobs are:
Call Center Pharmacist jobs near you
Infographic showing various Call Center Pharmacist job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $126,701 per year, or $60.9 per hour.
Call center Pharmacist

Call center Pharmacist

US Tech Solutions

Providence, RI • On-site

$50 - $53/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

$50-$53 per hour

Please note: Actual location may vary., RI

Contract

Job Description:

  • It is an operation based role that conducts clinical reviews of medical data collected to perform prior authorization for specialty medications. The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases.

Responsibilities:

  • Collaborates with the CRU Technician to process referrals, including answering clinical questions, collecting appropriate clinical/ medical data needed to perform clinical assessments, and reviews as per the health plan/employer agreed criteria within the designated service level agreements.

  • Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes.

  • Handles inbound phone calls and escalations from physicians or patients regarding Prior Authorization

  • Establishes and maintains communication, health plan and employer group staff.

  • Maintain professional and technical knowledge of drug and disease-states for the Specialty Pharmacy programs administered within the Case Review Unit.

  • Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required.

Experience:

  • Experience as a Prior Authorization Pharmacist is required.

Skills:

  • Prior authorization

  • PBM

Education:

  • Bachelor's degree in pharmacy or Pharm D. Must have an active license in the state of work.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media

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