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Call Center Pharmacist Jobs (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

Epic Health Services

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Coordinate communication between providers, clinics, pharmacies, and external partners. * Support ...

EPIC Health System LLC

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Coordinate communication between providers, clinics, pharmacies, and external partners. * Support ...

Elevance Health

Pharmacist Consultant (Call Center)

Nashville, TN · On-site

$125K - $187K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pharmacist Consultant (Call Center) Virtual : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy.

Elevance Health

Pharmacist Consultant (Call Center)

Atlanta, GA

$125K - $187K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pharmacist Consultant (Call Center) Virtual : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy.

TeamHealth

Medical Call Center Representative

$16.50 - $20.50/hr

Call Center Coordinator This is a FT remote position shift: Monday, Friday, Sunday: 4:30PM-1:00AM ... Acts as liaison between hospital staff, nurses, pharmacies, patients etc. and providers

Elevance Health

Pharmacist Consultant (Call Center)

Las Vegas, NV · On-site

$125K - $187K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pharmacist Consultant (Call Center) Virtual : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy.

Benecard Services, LLC

Call Center Representative

Clifton, NJ · On-site

$16.50 - $20.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Call Center Representative Do you enjoy solving problems and delivering outstanding customer ... physician, the pharmacist and the patient to effectively promote complete health care.

Benecard Services, Inc.

Call Center Representative

Clifton, NJ · On-site

$16.50 - $20.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Are you experienced in fast-paced call center environments and committed to creating positive ... physician, the pharmacist and the patient to effectively promote complete health care.

Ultimate LLC

Medical Call Center Representative

Shelton, CT · On-site

$22.50/hr

... pharmacies, and laboratories. * Review and maintain provider schedules to ensure accurate ... Previous CALL CENTER experience required * Previous medical experience preferred/epic experience ...

Posted today

Waikiki Health

Call Center Associate

Honolulu, HI · On-site

$20/hr

  • Medical

  • Retirement

Company Shirt The Call Center Associate (CCA) is part of the administrative call center team and ... pharmacists (internal and external) and any other inquiry calls directed to the agency including ...

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Call Center Pharmacist information

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How much do call center pharmacist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center pharmacist?

To thrive as a Call Center Pharmacist, you need a PharmD degree, current pharmacist licensure, and strong knowledge of medication therapy management and pharmaceutical care. Experience with pharmacy management software, telephone triage systems, and electronic health records (EHRs) is commonly required. Outstanding communication skills, patience, and problem-solving abilities make candidates excel in this fast-paced, customer-focused environment. These competencies enable Call Center Pharmacists to deliver accurate medication guidance, resolve patient or provider inquiries efficiently, and ensure safe, effective care remotely.

What are some common challenges faced by call center pharmacists, and how are they addressed?

Call Center Pharmacists often encounter challenges such as interpreting complex patient questions over the phone, handling high call volumes, and ensuring clear communication without face-to-face interaction. These challenges are addressed through thorough training, strong teamwork, and the use of robust documentation and knowledge management systems. Pharmacists also develop strong listening skills and follow established protocols to ensure accuracy and consistency in their responses. Employers typically provide resources and ongoing education to help staff stay current on medications and best practices, creating a supportive environment for effective patient care.

What is a call center pharmacist?

A Call Center Pharmacist is a licensed pharmacist who provides medication-related support and information over the phone or through digital communication channels. They assist patients, healthcare providers, and insurance companies by answering drug-related questions, processing prescriptions, handling prior authorizations, and ensuring medication safety. This role requires strong communication skills, attention to detail, and knowledge of pharmacy regulations. Call Center Pharmacists work in diverse settings, including retail pharmacy support centers, health insurance companies, and telepharmacy services.

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Call Center Pharmacist jobs near you
Infographic showing various Call Center Pharmacist job openings in the United States as of August 2026, with employment types broken down into 2% Internship, 81% Full Time, 13% Part Time, and 4% Contract. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution, with an average salary of $126,701 per year, or $60.9 per hour.

Call Center Representative

VRC Investigations

Denton, TX • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced investigation companies.
HOSPITALCANVASS.COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker's compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX.
The successful candidate will have related experience in one or more of the follow areas:

  • Nationwide high-volume call center experience
  • Nationwide collections experience
  • Experience meeting deadlines
Core Duties & Responsibilities:
  • Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
  • Make 120 - 150 calls a day
  • Set up files for processing by facilities located within a provided geographical range
  • Meet departmental goals for outbound calls
  • Document all call information according to standard operating procedures
  • Track and report all information received
  • Format and edit canvass reports
  • Assist in ensuring canvasses are completed by deadlines
  • Assist other team members in daily functions.
Applicants must meet the following requirements:
  • Nationwide high call volume experience (1 year or more required)
  • Nationwide collections experience (1 year or more required)
  • Upbeat, positive demeanor with an attitude for success
  • Meet individual and team performance standards while maintaining good attendance and dependability
  • Show courtesy and professionalism on all calls to ensure a positive experience
  • Be highly motivated and possess the ability to work under little supervision
  • Demonstrate ability to effectively manage time, and understand directives
  • Excellent written and verbal communication skills
  • Ability to read, decipher and summarize information quickly
  • Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
  • Must pass a drug test and pre-employment testing
  • Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.
Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage of $16 to $17 an hour, commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com

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