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Assistant Call Center Pharmacist Jobs (NOW HIRING)

Cleveland Clinic

Nutrition Assistant - Call Center

Akron, OH · On-site

$14.75 - $20/hr

As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake ...

Cleveland Clinic

Nutrition Assistant - Call Center

Akron, OH · On-site

$14.75 - $20/hr

As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

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Assistant Call Center Pharmacist information

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How much do assistant call center pharmacist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for assistant call center pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an assistant call center pharmacist?

To thrive as an Assistant Call Center Pharmacist, you need a solid background in pharmacy practice, strong medication knowledge, and typically a pharmacy degree with appropriate licensure. Familiarity with pharmacy management software, electronic prescription systems, and call center communication tools is crucial. Excellent communication, problem-solving skills, and patience help you effectively support patients and healthcare providers over the phone. These skills ensure accurate medication guidance, efficient issue resolution, and high-quality service in a fast-paced, remote healthcare environment.

What challenges do assistant call center pharmacists face and how are they addressed?

Assistant Call Center Pharmacists often encounter challenges such as managing high call volumes, handling complex medication inquiries, and ensuring clear communication with both patients and healthcare providers. To address these, most call centers provide comprehensive training in customer service, effective use of pharmacy software, and protocols for escalating clinical issues to senior pharmacists. Team collaboration and regular debriefs help share best practices and support each other in delivering accurate, efficient service.

What is an assistant call center pharmacist?

Assistant Call Center Pharmacists are licensed pharmacy professionals who support customers and healthcare providers over the phone or through digital channels. They handle medication inquiries, provide drug information, process prescription requests, and assist with medication therapy management. Their role is crucial in ensuring patients receive accurate information and support, especially for mail-order or specialty pharmacy services. They also help resolve issues related to insurance, billing, and medication delivery, ensuring a smooth and safe pharmaceutical experience for callers.
What cities are hiring for Assistant Call Center Pharmacist jobs? Cities with the most Assistant Call Center Pharmacist job openings:
What are the most commonly searched types of Call Center Pharmacist jobs? The most popular types of Call Center Pharmacist jobs are:
What states have the most Assistant Call Center Pharmacist jobs? States with the most job openings for Assistant Call Center Pharmacist jobs include:
Assistant Call Center Pharmacist jobs near you

Call Center Pharmacist - Closed Door Pharmacy

Giant Eagle

Pittsburgh, PA • On-site

$56.50 - $68/hr

Full-time

Re-posted 9 days ago

Giant Eagle rating

6.2

Company rating: 6.2 out of 10

Based on 714 frontline employees who took The Breakroom Quiz

52nd of 122 rated grocery stores

Job description

Job Summary
As a Licensed Call Center Pharmacist, you will follow all state and federal regulations and support local pharmacy operations via off site support by completion of pharmacist tasks including but not limited to data verification of prescriptions and clinical MTM.
Job Description
  • Experience Required: 0 to 6 months
  • Experience Desired: Previous retail and/or clinical pharmacist
  • Education Required: Bachelors Degree
  • Certification or Licensing Required: Pharmacy - must have current Pennsylvania or Ohio pharmacist license, the other to be obtained after start. Second licensing fees reimbursed by company. Immunization certification/license as required by state.
  • Lifting Requirement: Up to 25 pounds
  • Age Requirement: At least 18 years of age

Job Responsibility
  • Operate as a pharmacist in a closed door facility to support retail stores in daily operations
  • Follow all Company policies and procedures to maximize quality/outcomes
  • Verify prescriptions for accuracy (data verification) and complete drug utilization review (DUR) of prescriptions
  • Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs
  • Maintain production metrics and operational goals
  • Assist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies
  • Assist technicians in interpretation of prescriptions and third party billing
  • Attend and participate in quarterly Continuous Quality Improvement (CQI) meetings
  • Work with physicians and nurses to secure clarifications and new prescriptions. This includes scanning new orders/clarifications into the Rx system for processing
  • Complete incoming/outgoing prescription transfers as needed

What Giant Eagle employees say

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About Giant Eagle

Sourced by ZipRecruiter

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Year founded

1931

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